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Aparthotel

Suites You Zinc

3.5 star property

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Photo gallery for Suites You Zinc

Studio (2 Guests)
Front of property
Superior Apartment, City View | Balcony view
Studio (2 Guests) | Living area
Studio (2 Guests) | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Calle Arenal, 10, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Apartment

Apartment

Apartment

  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Romantic Studio (Free Bottle of Sparkling Wine)

Iron/ironing board, free WiFi, bed sheets

Romantic Studio (Free Bottle of Sparkling Wine)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio (2 Guests)

Studio (2 Guests)

Studio (2 Guests)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, Balcony (3 Guests)

Iron/ironing board, free WiFi, bed sheets

Studio, Balcony (3 Guests)

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (5 Guests)

Iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Balcony (5 Guests)

  • City view
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Balcony (4 Guests)

Iron/ironing board, free WiFi, bed sheets

Studio, Balcony (4 Guests)

  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (6 Guests)

Iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Balcony (6 Guests)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment (Interior 4 Guests)

Apartment (Interior 4 Guests)

Apartment (Interior 4 Guests)

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Balcony (2 Guests)

Studio, Balcony (2 Guests)

Studio, Balcony (2 Guests)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment (Interior 3 Guests)

Apartment (Interior 3 Guests)

Apartment (Interior 3 Guests)

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, City View

Superior Apartment, City View

Superior Apartment, City View

  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Suites You Zinc

Self parking, express check-in, and express check-out are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi and an LCD TV, plus a kitchen with a refrigerator and a microwave. Additional amenities include an electric kettle, a hair dryer, and an iron/ironing board.
Suites You Zinc offers 35 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madrid aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms.

Suites You Zinc's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and self parking (surcharge). This comfortable aparthotel has 35 apartments on 5 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, an LCD TV, and a refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Services include luggage storage and a virtual front desk
  • Steps from Puerta del Sol and 5 minutes by foot from Plaza Mayor
  • Airport shuttle service available for a fee
As a guest of Suites You Zinc, you'll find express check-in and express check-out. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 35 units
  • 5 floors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

Guests are required to download the property's Stay My Way mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Suites You Zinc offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Stay My Way mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartments Arenal Madrid

Arenal Apartments

Arenal Madrid

Suites You Zinc Madrid

Suites You Zinc Aparthotel

Suites You Zinc Aparthotel Madrid

Suites You Zinc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 189 out of 493 reviews
Rating 8 - Good. 181 out of 493 reviews
Rating 6 - Okay. 84 out of 493 reviews
Rating 4 - Poor. 24 out of 493 reviews
Rating 2 - Terrible. 15 out of 493 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities
A nice and clean apartment in a great location. Would happily recommend.
Stayed 2 nights in Feb 2026

6/10 Okay

Santiago

Travelled with group
Disliked: Property conditions & facilities
Room smelled like cat or dog pee.
Stayed 2 nights in Feb 2026

10/10 Excellent

Edward

Stayed 4 nights in Feb 2026

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The room was beautiful, and in very easy walking distance to a number of interesting places. The WiFi signal wasn’t very good, so we had issues with internet connection, but overall we thoroughly enjoyed our stay and would definitely come back again in the future.
Stayed 2 nights in Feb 2026

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

4/10 Poor

Angel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I have been a guest at Suits Your Zinc for the past four years, visiting the property at least once a year. My family and I have viewed all the available rooms, and over time, we have noticed a marked decline in room quality. The lack of kitchen items we've found in the past and, especially, the poor quality of the beds is noticeable. The room appears clean, but if you look under the bed (for anything that might have fallen), you can see that the cleaning is superficial. The towels seem to be the same ones we used on our first visit—very poor quality and clearly indicating excessive and indiscriminate use. On the other hand, some street noise is to be expected, but being woken up by the noise of each guest returning at different times in the early morning is completely unacceptable. The doors, bathrooms, showers... they weren't always like this. Well, we were previously on the upper floors, so it's understandable that the lower the room, the more noise you hear from the building itself. The staff must be very good with technology, but in terms of presence and service, this is a hotel/hostel where you're on your own, and considering the cost per night, anyone would expect a bit more. Closing a chapter...best of luck. Note: instead of replying, put the energy on improving, is a great location but...
Stayed 5 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities
Tommy was excellent
Stayed 3 nights in Jan 2026

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, amenities
Centric location
Stayed 3 nights in Jan 2026

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness
Everything went well, and the communication with the staff was quick and effective. We just had 2 issues, the only sofa was really uncomfortable, and the washer machine didn’t work. We talked to the staff about the sofa and was nothing that could be done, and we didn’t call for the washer machine because it was during the weekend and we didn’t have time for it.
Stayed 4 nights in Dec 2025

10/10 Excellent

VINCENT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2025

6/10 Okay

Brad

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

ma frances camille

Travelled with family
Liked: Room comfort
there were leftover food still inside the drawer but kitchen items were complete. there was a washing machine but it didn’t turn on and no instructions on how to operate
Stayed 4 nights in Oct 2025

6/10 Okay

paul

Liked: Cleanliness
You Need to add sound proofing to the walls you can hear absolutely everything from the neighbours and out side, didn’t get any good nights sleeping
Stayed 3 nights in Oct 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness
Clean room, great location. Lots of stairs. Didn’t use the kitchen facilities.
Stayed 3 nights in Oct 2025

6/10 Okay

Jo

Travelled with family
Disliked: Cleanliness, room comfort
We booked a 2 bedroom apartment for 6 people. The apartment was very tired. The curtains were stained. The flooring dirty and damaged in places. The air conditioning did not work. This was reported but never fixed during our stay. The apartment was advertised as having free toiletries. There was only a dispenser in the shower which was broken. Our check-in was delayed by over an hour due to a cleaning incident. The apartment location is perfect. Right in the heart of Madrid, very close to Puerto del Sol. Shops, restaurants and bars all close by. Check-in and luggage store is away from the property but not a massive issue. Was good to be able to leave luggage before late departure. All keys are digital so ensure all party members upload the app prior to arrival. There is a lift which visits floors 1,2 and 5. It is very small. This is definitely a budget stay apartment in an old building so please consider this when booking.
Stayed 2 nights in Oct 2025

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
Not a good experience. Property condition not as advertised. Misleading info not on the advertisement but also on direct contract with the property staff. Outdated furnitures.
Stayed 5 nights in Sep 2025

10/10 Excellent

Roberto Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The support was tremendous and they go beyond, just to help the stay in Madrid and awesome one to remember. Special thanks to Larbi for extending his working hours just to accommodate and help with our issue. Awesome 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location. LLegamos cansadas despues de un largo vuelo con escalas antes de poder entrar a la habitacion y fuimos recibidos amablemente, en sus oficinas,en un comodo sofa, con cafe,te ,y pequeños dulces de la zona, mientras estaba lista la habitacion,Muy amables y hospitalarios. Gracias. Muy Recomendados.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel, Distrito nacional

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On the center of Madrid, great location, attentive and professionals
Stayed 2 nights in Sep 2025

10/10 Excellent

madelin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Right on city center.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatiana

Stayed 2 nights in Sep 2025

8/10 Good

Eli-Eve

Travelled with partner
Liked: Property conditions & facilities
It's near everything! You can walk all the important sites from this place. Good size except for the shower, I'm a small size and it was hard to get in the shower.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katya

Travelled with family
Liked: Amenities, property conditions & facilities
It’s an excellent option if you’re visiting Madrid! The hotel is really well located in the center, 2-3 minute walk from Puerta del Sol and the metro station, it is a very busy area and yet there’s no noise inside the rooms. Staff is super kind and helpful! I would stay here again.
Stayed 3 nights in Sep 2025

6/10 Okay

Raul, Miami Beach

Travelled with partner
Liked: Property conditions & facilities
Very good location . No shampoo in the bathroom. Didn’t change towels or clean room for four days we were there.
Stayed 4 nights in Sep 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location ,walkable,convenience . Will came again.
Stayed 2 nights in Sep 2025