Self parking, express check-in, and express check-out are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi and an LCD TV, plus a kitchen with a refrigerator and a microwave. Additional amenities include an electric kettle, a hair dryer, and an iron/ironing board.
Suites You Zinc offers 35 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.
This Madrid aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms.
Suites You Zinc's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and self parking (surcharge). This comfortable aparthotel has 35 apartments on 5 floors. Each apartment offers free WiFi and a kitchen.
Each apartment offers a kitchen, an LCD TV, and a refrigerator
Free WiFi
Self parking available for a fee
Services include luggage storage and a virtual front desk
Steps from Puerta del Sol and 3 minutes by foot from Plaza Mayor
Airport shuttle service available for a fee
As a guest of Suites You Zinc, you'll find express check-in and express check-out. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 3.5-star Madrid aparthotel is smoke free.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Offsite parking; discounts available
24-hour return airport shuttle at scheduled times and on request for a surcharge
Parking on site (EUR 20 per day)
Limited on-site self parking
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
LCD TV
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Iron/ironing board
Luggage storage
Virtual front desk
Location highlights
In a historical district
In the city centre
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
2 buildings
35 units
5 floors
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's Stay My Way mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance, smart lock
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Cribs (infant beds) are available for EUR 15.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 30 per vehicle (one way)
Self parking fee: EUR 20 per day
Crib (infant bed) fee: EUR 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Suites You Zinc offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Stay My Way mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Apartments Arenal Madrid
Arenal Apartments
Arenal Madrid
Suites You Zinc Madrid
Suites You Zinc Aparthotel
Suites You Zinc Aparthotel Madrid
Suites You Zinc Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 201 out of 514 reviews
10 - Excellent
201
Rating 8 - Good. 187 out of 514 reviews
8 - Good
187
Rating 6 - Okay. 85 out of 514 reviews
6 - Okay
85
Rating 4 - Poor. 25 out of 514 reviews
4 - Poor
25
Rating 2 - Terrible. 16 out of 514 reviews
2 - Terrible
16
8.2/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
VINCENT
25 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay!
VINCENT
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Mark
24 Feb 2026
Liked: Cleanliness, amenities, communication
A nice and clean apartment in a great location. Would happily recommend.
Mark
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Lauren
17 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was very helpful and friendly. The room was beautiful, and in very easy walking distance to a number of interesting places. The WiFi signal wasn’t very good, so we had issues with internet connection, but overall we thoroughly enjoyed our stay and would definitely come back again in the future.
Lauren
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Robert
31 Jan 2026
Liked: Cleanliness, amenities, communication
Tommy was excellent
Robert
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Frances
22 Jan 2026
Liked: Cleanliness, amenities, communication
Centric location
Frances
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Daniel
30 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
On the center of Madrid, great location, attentive and professionals
Great location and very clean.
Overall a fantastic stay and would come again.
mirella
Stayed 4 nights in May 2025
Verified
8/10 Good
Chris Alfie
4 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
The property has great walkable shops and is walkable to plaza major.
Chris Alfie
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
madelin
29 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Right on city center.
madelin
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Santiago
23 Feb 2026
Disliked: Property conditions & facilities, communication
Room smelled like cat or dog pee.
Santiago
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Sandra
5 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location ,walkable,convenience . Will came again.
Sandra
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Ching
22 Nov 2024
Liked: Communication
Great location, easy to find.
Ching
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
Katya
10 Sept 2025
Liked: Amenities, property conditions & facilities, communication
It’s an excellent option if you’re visiting Madrid! The hotel is really well located in the center, 2-3 minute walk from Puerta del Sol and the metro station, it is a very busy area and yet there’s no noise inside the rooms. Staff is super kind and helpful! I would stay here again.
Katya
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
leidys
31 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was amazing
leidys
Stayed 5 nights in Jul 2025
Verified
8/10 Good
Andrea
30 Oct 2025
Liked: Cleanliness
Disliked: Communication
Clean room, great location. Lots of stairs. Didn’t use the kitchen facilities.
Andrea
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Annie
26 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay!! Very close to puerta del sol! Thank you for everything!
Annie
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Naela
15 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place, awesome for family of 4. Communication 100%. I’ll definitely recommend this place for people to stay!
Naela
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
REINALDO
24 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Hosts are very nice and helpful, the location is ideal to visit Madrid, a lot of interesting places around to visit just walking distance.
Liked: Cleanliness, amenities, property conditions & facilities, communication
I like everything in the area.
Lissett
Stayed 9 nights in Jul 2025
Verified
10/10 Excellent
Sebastian
23 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, good area, 100% recommended
Sebastian
Stayed 2 nights in May 2025
Verified
8/10 Good
Eli-Eve
22 Sept 2025
Liked: Property conditions & facilities, communication
It's near everything! You can walk all the important sites from this place. Good size except for the shower, I'm a small size and it was hard to get in the shower.