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Tótem Madrid Hotel

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Photo gallery for Tótem Madrid Hotel

A cozy indoor seating area with green sofas, striped tables, and a bar in the background.
Property video
A hotel entrance with a glass door, a staircase, and a sign reading "HOTEL TÔTEM MADRID".
A reception area with dark wood paneling, a reception desk, and pendant lighting.
A modern interior with a bar area, seating arrangements, and a staircase.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Hermosilla, 23, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪2 min walk‬
  • Place, El Corte Inglés
    ‪3 min walk‬
  • Place, El Retiro Park
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a view of the outdoors through a window with sheer curtains.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, a small table, a sofa, a TV, and a window with curtains.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Penthouse

A modern hotel room with a large bed, a desk, a chair, a small table, and a couch.

Junior Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Corner

A modern hotel room with a large bed, a small round table with a chair, a sofa, a TV mounted on the wall, and a wooden cabinet.

Junior Suite, Corner

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

A modern hotel hallway with wooden flooring, a white bed, and a small table with a lamp.

Junior Studio Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

A hotel room with a bed, a small table, a sofa, a TV, and a window with curtains.

Deluxe Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a view of the outdoors through a window with sheer curtains.

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Penthouse (single use)

A modern hotel room with a large bed, a desk, a chair, a small table, and a couch.

Junior Penthouse (single use)

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite (single use)

A modern hotel hallway with wooden flooring, a white bed, and a small table with a lamp.

Junior Studio Suite (single use)

  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Corner (Single Use)

A modern hotel room with a large bed, a small round table with a chair, a sofa, a TV mounted on the wall, and a wooden cabinet.

Junior Suite, Corner (Single Use)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Tótem Madrid Hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tótem Madrid Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from El Retiro Park. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of El Retiro Park and Puerta de Alcalá
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Tótem Madrid Hotel. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.
Tótem Madrid Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (EUR 36 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Renewable energy used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 77.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Tótem Madrid Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 590 out of 778 reviews
Rating 8 - Good. 144 out of 778 reviews
Rating 6 - Okay. 24 out of 778 reviews
Rating 4 - Poor. 12 out of 778 reviews
Rating 2 - Terrible. 8 out of 778 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with food shopping and park.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff great restaurant
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Barrio Salamanca in Madrid. Great food and staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a nice, upscale neighborhood, close to sightseeing. Fantastic staff and great room, with nice bathroom and comfortable bed. Would definitely return!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Very nice hotel !
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Carsten

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in perfect Salamanca location. Great beds, breakfast and staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of our stay was Franklin at the bar downstairs. He was so professional, so friendly, so helpful. The rooms, however, are a bit small.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the bes kept secret in Madrid. The hotel is at another level, located in the best area of the City, with impeccable staff, fantastic bar and even the towels are amazing. This will be our goto every time we visit. Congrats!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Shaun

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel in an excellent location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spot
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dorte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel in a great location
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room, excellent service and very friendly.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Leymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and helpful staff; I would highly recommend.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, location, hotel...

Excellent staff throughout the entire stay.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely , quiet, clean boutique hotel in a great area.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Jose Luis

I really enjoyed my stay! Room was spacious, well put together and impeccably clean all the time. Front desk staff were great all the time. Cleaning staff and breakfast staff always had a smile and always eager to serve. Would definitely go back to stay with them.
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly staff and great location.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the best area of Madrid.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and close to the best restaurants
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Benigno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Great Location
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel boutique
Stayed 1 night in Feb 2025