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URSO Hotel & Spa

5-star property
Mejía Lequerica 8, Madrid, Madrid (01) 562 1066
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4.5 out of 5
Wonderful!
See all 11 ebookers Reviews

"Wonderful welcome, service … the food was delicious " More

By a verified traveller on Sat 18 Nov 2023

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Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
€313* Per night/room 1 Jul - 2 Jul

Junior Double or Twin Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at URSO Hotel & Spa. During your stay, you're just a quick walk from Paseo de la Castellana. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy Spanish cuisine while dining at Casa Felisa
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, body wraps or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Gran Via and Paseo de la Castellana
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

URSO Hotel & Spa ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for URSO Hotel & Spa

Everyone (5) Couples (3) Other (1) Friends (1)
5 out of 5
Wonderful welcome, service … the food was delicious

Posted by on 18 Nov 2023

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Comment from Hotel Management

6 Dec 2023 by Victor E. Vacas General Manager

Dear Doble,First of all, we would like to thank you for the time to write us this wonderful review.We are really happy to read that you enjoyed your stay and we hope to see you back soon.Best regards,

4 out of 5
Pros: Staff at all levels unfailingly attentive and courteous. Made to feel really welcome
Cons: Improve lighting in bedrooms
Location: Good location but surroundings rather grim and unattractive.
Only spent one night at this hotel, while on a two day break in Madrid. Excellent staff, but bedrooms a bit dark and tired.

Posted by on 14 Oct 2017

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5 out of 5
Nice and pleasant experience – I highly recommend the hotel.

Posted by on 3 Oct 2016

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5 out of 5

Excellent Weekend in Madrid

Serene lobby, high ceilings and excellent staff made us relax instantly after an early morning flight and transfer from the airport. The hotel is situated in a brilliant location, a short stroll away from the town centre and out of the main touristic thoroughfare. At night, there are plenty of vibrant bars nearby for a nightcap. We booked a deluxe double room which was very comfortable and spacious. Although the room overlooked a construction site and not gardens (as described on the hotel website), it was not in any way noisy and the room was still filled with light from the balcony doors.

Posted by on 16 Feb 2016

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4 out of 5

Great discovery

Really nice hotel close to all the special places in Madrid. The staff was very friendly, the room was super confortable, big and very clean. Great choice!

Posted by on 21 Dec 2014

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4 out of 5

Posted by on 1 Apr 2019

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5 out of 5
excellent accueil et service ; hôtel bien placé pour visiter la ville (on peut tout faire à pied), mais dans un quartier calme ; petit bémol sur le spa qui est minimaliste ; ne pas choisir cet hôtel pour ça.

Posted by on 3 Apr 2018

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4 out of 5

Stay in Madrid with style

Urso Hotel & Spa is a stylish hotel in an old and beautiful former government building that was refurbished about two years ago. The location is perfect as many lovely restaurants can be found in the area. It is just a 5 min walk to Alonso Martínez metro station and reachable by taxi from Barajas airport within 15 - 30 min, depending on traffic. The reception, lobby and bar area was cozy and beautiful. The check-in was processed smoothly but the check-out took some time due to complicated guest inquiries. The rooms (standard room) are lean and noble, furnished with leather chairs and a nice and comfortable king size bed. The bathroom is pretty and features a bath tub as well as a shower. Just the light is too weak. However, avoid standard rooms on the first floor (and probably even on the 2nd). I was first given room 101 which is located exactly opposite the breakfast room door. It was quiet but a dark hole and offers a "terrible" view of an office building as well as of waste containers. Definitively a "No Go" to get such a room as a full paying guest at a pricy five star hotel. After insisting, I finally got one on the third floor which was far better. Also the gym was not state of the art (too small). To sum up: a really nice hotel but value for money was average in my view. I definitively stayed at much better five star city hotels on this planet.

Posted by , from Zurich on 12 Mar 2017

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4 out of 5

Kahden aikuisen romanttinen loma

Hotelli oli erittäin siisti, palvelu ystävällistä ja osaavaa. Aamiainen ja aamiaishuone virittivät päivän kauniisti. Spa-osastossa oli höyrysauna ja hierovia suihkuja, mutta uima-altaassa ei juuri uimaan mahtunut. Hotellia voi suositella kaikille raikkaan aamiaisen ja kylpylöiden ystäville. Sijainti hyvä niille, jotka karsastavat tiheimpiä turistikeskittymiä.

Posted by on 31 Mar 2016

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5 out of 5

Urso

Hotel recent, chambre spacieuses et tres confortable dans un style classique, personnel tres professionel et attentioné

Posted by on 7 Dec 2014

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About the URSO Hotel & Spa

Location Mejía Lequerica 8, Madrid, Madrid 28004

Property Features

URSO Hotel & Spa offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Meeting rooms and limo/town car service are available. Event space at this hotel measures 1884 square feet (175 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury URSO Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This Mediterranean Madrid hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1884 sq ft of conference space
  • 175 sq. m of conference space
  • Built in 1913
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Madrid Recoletos Station (1.5 km / 0.9 mi)
  • Metro station: Tribunal Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Casa Felisa – This restaurant specialises in Spanish cuisine.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Guests under 14 years old are not allowed in the spa.

  • Spa tub in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Minimum age to access spa is 14
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

URSO Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 105.0 per night.

Pet Policy

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self-parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Urso
  • Hotel Urso Madrid
  • Urso Madrid
  • URSO Hotel Madrid
  • URSO Hotel Madrid
  • URSO Hotel
  • URSO Madrid
  • Hotel URSO Hotel & Spa Madrid
  • Madrid URSO Hotel & Spa Hotel
  • Hotel URSO Hotel & Spa
  • URSO Hotel & Spa Madrid
  • URSO Hotel Spa
  • Hotel Urso
  • URSO
  • URSO Hotel Spa
  • URSO Hotel & Spa Hotel
  • URSO Hotel & Spa Madrid
  • URSO Hotel & Spa Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.