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URSO Hotel & Spa

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Photo gallery for URSO Hotel & Spa

Junior Suite, Terrace | City view
Property video
Daily buffet breakfast for a fee
A historic building with ornate architectural details, multiple balconies, and large windows.
A modern indoor swimming pool with wooden paneling, lounge chairs, and a view of the outside.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Mejía Lequerica 8, Madrid, Madrid, 28004
  • Place, Plaza de España - Princesa
    ‪10 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Puerta del Sol
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, and a view of the city through large windows.

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a four-poster bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Terrace

A sunlit outdoor seating area with wicker furniture, potted plants, and a view of a building in the background.

Suite, Terrace

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

A hotel room with a bed, a desk, a chair, and a view of the outside balcony.

Junior Suite, Terrace

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a four-poster bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

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The Principal Madrid, Small Luxury Hotels
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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,005 reviews
The price is €297
includes taxes & fees
11 Aug - 12 Aug
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About this property

URSO Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

URSO SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at URSO Hotel & Spa. During your stay, you're just a quick walk from Paseo de la Castellana. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Spanish cuisine while dining at Casa Felisa
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, aromatherapy, or facials at URSO SPA
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 15-minute walk of Gran Via and Paseo de la Castellana
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
URSO Hotel & Spa offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1884 square feet (175 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the luxury URSO Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This Mediterranean Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Casa Felisa - This restaurant specializes in Spanish cuisine.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,884 square foot of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 105 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105 per night
  • Spa fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
URSO Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 409 out of 521 reviews
Rating 8 - Good. 88 out of 521 reviews
Rating 6 - Okay. 17 out of 521 reviews
Rating 4 - Poor. 1 out of 521 reviews
Rating 2 - Terrible. 6 out of 521 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing and so welcoming and helpful. Uniformed front door staff took care of our car from the kerb. The hotel is compact, chic, with cool lobby bar and lovely restaurant, very close to Prado and other museums and shops.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The hotel felt like a Christmas fairy tale. Staff was wonderful, and the room large and clean. Breakfast was excellent. Location 10/10. Not in the middle of all the hustle and bustle, but close to several local trendy neighborhoods and local shops. Will absolutely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely family stay at Urso Hotel in Madrid. Beautifully designed, perfectly located, and very comfortable. The staff was warm and attentive, making us feel truly welcome. We would definitely return.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erdrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, and wonderful and attentive staff. The hotel is located in a central area and walkable to most attractions. Highly recommend
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Hospitality. Great linens
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

arnaud

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast, ideal location
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really nice hotel, a deliciuos breakfast.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality, service and location. Perfect for exploring central Madrid!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, fantastic dinner and drinks.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pleasant staff. Would recommend and stay again.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back

Great location evenly close to Serrano and city center, but still not super touristy. Very friendly and helpful staff and impressive building.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel , really good service and old school charm
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

miguel r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful property, well maintained and great service.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Rayah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and we had a nice room everything was great
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Doble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful welcome, service … the food was delicious
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Nilgun

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Kam

Liked: Cleanliness, staff & service
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area, convenient to lots.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Stayed 2 nights in Jun 2024