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Colectia Stays Atocha

Property class: 2.5

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Photo gallery for Colectia Stays Atocha

A hotel room with a bed, a wardrobe, a television, and a balcony with a view.
A modern kitchen with a bar area, wooden cabinets, and bar stools.
A hallway with a wooden staircase, a potted plant, and a bar area.
A bedroom with a bed, a wardrobe, a television, and a sliding door to a balcony.
A building with multiple windows and balconies, featuring decorative moldings and shutters.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Calle Dr. Mata 1 3º A, Madrid, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪2 min walk‬
  • Place, National Prado Museum
    ‪5 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a wardrobe, a desk, and a television.

Double Room

9.4 out of 10
Exceptional
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room (Cozy)

A hotel room with a bed, an air conditioning unit, a door, and a staircase.

Double Room (Cozy)

8.8 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a bed, a wardrobe, a television, and a sliding door to a balcony.

Superior Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a bedside table, a lamp, and a TV mounted on the wall.

Deluxe Room

9.6 out of 10
Exceptional
(24 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (Tiny)

A compact hotel room with a bed, a small desk with a coffee maker, a chair, a TV mounted on the wall, and a window with curtains.

Double Room (Tiny)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room

A bedroom with a bed, a desk, and a sliding glass door leading to a balcony.

Premium Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Colectia Stays Atocha

Along with coffee/tea in a common area, this smoke-free hostal has express check-in and express check-out. WiFi in public areas is free.
Colectia Stays Atocha offers 14 air-conditioned accommodations with hair dryers and complimentary toiletries. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at Colectia Stays Atocha. During your stay, you're just a quick walk from El Retiro Park. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of El Retiro Park and National Prado Museum
Colectia Stays Atocha offers its guests coffee/tea in a common area, express check-in, and express check-out. Public spaces have free WiFi.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per night)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:30 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 39 per night (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:30 AM - 5:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0026-90-01102
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Uma House Atocha
Uma House Retiro
Uma Suite Atocha
Uma Suites Atocha Hostal
Uma Suites Atocha Madrid
Uma Suites Atocha Hostal Madrid

Colectia Stays Atocha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 328 out of 517 reviews
Rating 8 - Good. 127 out of 517 reviews
Rating 6 - Okay. 38 out of 517 reviews
Rating 4 - Poor. 8 out of 517 reviews
Rating 2 - Terrible. 16 out of 517 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. Very easy check in process, all online. Good location near Atocha station and walking distance to many attractions. Comfy bed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place - well situated
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Wai-Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff friendly
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy and in good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to museum Prada. Walking distance from Atocha train station. Walking distance to eateries and easy pick up and drop off by taxis. Safe, secure and nice views from the terrace. Bed was comfortable and bathroom clean. Appreciated the coffee station on the level below. Would stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities
Wonderful stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ginka

Liked: Cleanliness, staff & service, amenities
Accommodations were great! We loved the lockers provided to keep luggage before and after check in/out. The location was excellent.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Shahid

Disliked: Cleanliness
Good accommodation in a very good location. The building was good but some safety hazards. The room should be cleaned daily. The room in addition to mugs and kettle should have plates and cutlery.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a really good place for stay in vacations
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Pearlie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, good location
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Very clean and secure. Somewhat difficult to find. Only found it by accident as we were walking up and down streets. There was no staff to interact with, strictly done via iPhone and the sending of codes to open the doors. Could have used a bigger bed, 6’7” and 6’ couple. Liked its closeness to the main train station in Madrid.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, amenities
The room is very spacious and the location is near all the big touristic places
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super conveninte location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service
Room in a great location for exploring Madrid
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
Nice staff and coffee station.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Miguel

I re
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Chi Chiu Stanley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Two friends and I booked rooms at the same time, and the prices were about the same, but my room was particularly small. There were several steps outside the bathroom door, and I almost fell when I went out after showering the first night.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, well located, easy check in
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel in a great location; the room was a little small, but it was good enough for our stay.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the lockers for storing our luggage on the day of our departure. The location is very walkable and convenient. I also really like the hardwood floor. The beds are comfortable too.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Laura

Liked: Amenities, property conditions & facilities
Great property for its price, great location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Lovely boutique hotel, in a excellent spot. Very central to train station, Gran Via and park.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Susan K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent self-controlled AC/heat, beautiful clean modern room with good bathroom, small balcony, sound-proof shutters, free coffee,tea and also small fridge. Wonderful helpful staff!
Balcony and window with shutters and sound-proof doors
Shower
Park/ garden 2 blocks away. (Also 6 minutes walk to the Prado and 2 minutes to the Reina Sofia
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sepideh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than photos, very clean, great location, bed was confortable, good size for three people.
Stayed 3 nights in May 2025