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Colectia Stays Atocha

2.5 star property

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Photo gallery for Colectia Stays Atocha

Staircase
Premium Double Room
Deluxe Room
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Calle Dr. Mata 1 3º A, Madrid, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪13 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Cozy)

Double Room (Cozy)

Double Room (Cozy)

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room (Tiny)

Double Room (Tiny)

Double Room (Tiny)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

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SLEEP’N Atocha – B Corp Certified
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Games room
4.7 out of 5, Exceptional, 1,584 reviews
The price is €118
includes taxes & fees
6 Jan - 7 Jan 2026
SLEEP’N Atocha – B Corp Certified

About this property

Colectia Stays Atocha

Hostal in Madrid, steps from Museo Nacional Centro de Arte Reina Sofía
Along with coffee/tea in a common area, this smoke-free hostal has express check-in and express check-out. WiFi in public areas is free.
Colectia Stays Atocha offers 14 air-conditioned accommodations with hair dryers and complimentary toiletries. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at Colectia Stays Atocha. During your stay, you're just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Museo Nacional Centro de Arte Reina Sofía and 7 minutes by foot from Prado Museum
Colectia Stays Atocha offers its guests coffee/tea in a common area, express check-in, and express check-out. Public spaces have free WiFi.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per night)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 39 per night (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Uma House Atocha
Uma House Retiro
Uma Suite Atocha
Uma Suites Atocha Hostal
Uma Suites Atocha Madrid
Uma Suites Atocha Hostal Madrid

Colectia Stays Atocha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 444 reviews
Rating 8 - Good. 110 out of 444 reviews
Rating 6 - Okay. 36 out of 444 reviews
Rating 4 - Poor. 7 out of 444 reviews
Rating 2 - Terrible. 13 out of 444 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana, Chicago

Stayed 1 night in Sep 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a really good place for stay in vacations
Stayed 8 nights in Sep 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ubicado cerca de todo para una estadia corta en madrid. Super recomendable
Stayed 2 nights in Sep 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable and clean
Stayed 3 nights in Aug 2025

6/10 Okay

Joanne

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Sadly I don't think we will stay at this property again solely because the room had no ventilation and as a result we couldn't use the air conditioning. When we arrived the rug under the air con was sopping wet, and during the night so much water dripped onto the sofa bed from the unit that it soaked through the duvet and woke us up. We asked for this to be fixed but were told that it was 'just condensation'. While this might have been true, it was an excessive amount of water so we could not use the aircon on the second night. This led to our room smelling musty and made it difficult to sleep on the second night even though the weather was relatively cool. On the plus side, these suites are in a great location close to Atocha train station and the museum quarter. There are loads of great places to eat and drink nearby and the area felt safe. The rooms are attractively decorated and well equipped, with free tea and coffee and a fridge. The staff are friendly. They have convenient lockers for luggage storage, thought this would have been better if it had been available before check in as well as after check out. In summary, then, we would have liked to come again, but because we always visit Madrid in summer I don't think we could take the risk of faulty air con again. In a city as hot as Madrid in August, a well ventilated room with working air con was really non-negotiable for us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at Uma Suites Atocha was excellent. The accommodation was fresh and clean located in a convenient part of the city, 10 mins away from the train station, restaurants, cafes and souvenirs shops, and 15 mins from the main square! Perfect!
Stayed 3 nights in Aug 2025

6/10 Okay

Ronald

Stayed 3 nights in Aug 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, well located, easy check in
Stayed 4 nights in Jul 2025

8/10 Good

Mavelys

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel in a great location; the room was a little small, but it was good enough for our stay.
Stayed 1 night in Jul 2025

8/10 Good

Maria Liliana

Never did a non attendant before and was afraid it would be terrible BUT IT WAS GREAT!
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located near botanical Gardens and Atocha station and metro. Plenty of eating options. Safe, if you walk back a couple of streets, has more quiet neighbourhood areas and cafes. Interesting system of codes to access hotel and rooms, without key or key card. Lift from street level to each floor. For my room had to climb 3 steps up from lift level then as sunken bedroom had to descend 3 steps when walk in to my hotel room. Kettle and small fridge in room handy. Great water pressure and very comfortable bed. Air con worked well. Can open windows for air if preferred. Double glazing present so noise from outside wasn't bothersome.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 4 nights in Jun 2025

8/10 Good

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
The building door had malfunction. The code did not open. Several people were lock out. Luckily a tenant came to open after we rang all the bells.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Doha Qatrina

Liked: Cleanliness, amenities, property conditions & facilities
easy and fast check in
Stayed 3 nights in Jun 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Lovely boutique hotel, in a excellent spot. Very central to train station, Gran Via and park.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raffy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean and spacious.
Stayed 3 nights in Jun 2025

2/10 Terrible

Guanglie

Disliked: Amenities
The elevator did not work we must carry our luggages by stairs from 4th floor to zero floor. This is a terrible experience. And did not have any staff help you and without any notification. It absolutely should be deleted from your list.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jiayi

Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Stayed 2 nights in May 2025

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and spacious room and lovely, helpful concierge. Nice air conditioning as well.
Stayed 2 nights in May 2025

8/10 Good

Sebastiana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Close to Atocha Station

Close to station and restaurants. 20 mins to Plaza Mayor. The only thing we were disappointed with was during our 7 night stay there was no towel changing ( unable to wash them as there was no facility to do so). - don’t think this was good enough - ok there was no housekeeping but surely clean towels should have been offered at least every 2 or 3 days
Stayed 7 nights in May 2025

8/10 Good

Kwok-Man, Edmonton

Travelled with partner
Liked: Cleanliness, amenities
Overall it was good. However the stairs in my room post a hazardous condition. You don't expect the stairs built so close to the entrance of the bath room. I almost fell three times in the first night. My wife actually fell on the floor. Luckily, she was OK. Otherwise, our whole vacation would be ruined. I would not recommend this property for seniors at all.
Stayed 3 nights in May 2025