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Colectia Stays Atocha

2.5 star property

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Photo gallery for Colectia Stays Atocha

Superior Double Room
Front of property
Reception
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Calle Dr. Mata 1 3º A, Madrid, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪13 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Cozy)

Double Room (Cozy)

Double Room (Cozy)

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room (Tiny)

Double Room (Tiny)

Double Room (Tiny)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Colectia Stays Atocha

Along with coffee/tea in a common area, this smoke-free hostal has express check-in and express check-out. WiFi in public areas is free.
Colectia Stays Atocha offers 14 air-conditioned accommodations with hair dryers and complimentary toiletries. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at Colectia Stays Atocha. During your stay, you're just a quick walk from National Prado Museum. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Museo Nacional Centro de Arte Reina Sofía and 7 minutes by foot from National Prado Museum
Colectia Stays Atocha offers its guests coffee/tea in a common area, express check-in, and express check-out. Public spaces have free WiFi.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per night)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 39 per night (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Uma House Atocha
Uma House Retiro
Uma Suite Atocha
Uma Suites Atocha Hostal
Uma Suites Atocha Madrid
Uma Suites Atocha Hostal Madrid

Colectia Stays Atocha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 294 out of 466 reviews
Rating 8 - Good. 114 out of 466 reviews
Rating 6 - Okay. 37 out of 466 reviews
Rating 4 - Poor. 7 out of 466 reviews
Rating 2 - Terrible. 14 out of 466 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The room was very comfortable, spacious, and clean, with all the necessary amenities. The staff was very helpful and friendly. The location was superb, I don't think you can find a better spot for the quality and price. It is close to museums, El Retiro Park, and tons of bars and restaurants. There are metro and bus stations very close by, but you can pretty much walk anywhere. The only downside is that the walls are a little thin, so you can hear other guests from your room, but it’s nothing to complain about. The thick double-glazed windows work wonders, so there was no street noise at all. Slept like a rock during my stay.
room
view
room
entrance
Stayed 2 nights in Nov 2025

10/10 Excellent

Jenina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and the clean room
Stayed 4 nights in Dec 2025

8/10 Good

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the lockers for storing our luggage on the day of our departure. The location is very walkable and convenient. I also really like the hardwood floor. The beds are comfortable too.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel, Bogota

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent self-controlled AC/heat, beautiful clean modern room with good bathroom, small balcony, sound-proof shutters, free coffee,tea and also small fridge. Wonderful helpful staff!
Balcony and window with shutters and sound-proof doors
Shower
Park/ garden 2 blocks away. (Also 6 minutes walk to the Prado and 2 minutes to the Reina Sofia
Stayed 2 nights in Nov 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
Nice staff and coffee station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pearlie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, good location
Stayed 3 nights in Nov 2025

10/10 Excellent

Ever

Business traveller
Liked: Cleanliness, staff & service, amenities
The room is very spacious and the location is near all the big touristic places
Stayed 2 nights in Nov 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room at the back which is quiet and it's clean. Also, we arrived before the check-in time and luckily our room is ready. The room is not very big and we need to go down 2 steps from the bathroom to the bedroom, which I don't like. I always have to pay attention in order not to miss those steps especially at night. Otherwise, we have no complain about the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service
Room in a great location for exploring Madrid
Stayed 3 nights in Oct 2025

8/10 Good

GABRIEL

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We don’t usually book B&B type guesthouses. However UMA was very good for this type of accommodation. Room was relatively spacious as far as Madrid goes. Bathroom was clean and well organized. Beds were comfortable. The area is busy and noisy into the night, but it did not bother me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pei, Seattle

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room. Everything worked perfectly, after receiving the email with pins on the doors. I will come back for sure.
Stayed 1 night in Oct 2025

8/10 Good

Scott, Bloomingdale

Liked: Cleanliness, property conditions & facilities
Overall the property was a good value. We had three people in the room and the fold out bed wasn’t great. It was an old mattress that had lost its support - particularly in the middle. Location was good for what we needed. The property is clean and well maintained.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Oct 2025

10/10 Excellent

Frank A., Guaynabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, comfortable and nicely designed suites. The auto check-in was slightly awkward (since they have limited staff hours) but still worked. The location is fantastic, walking distance from Atocha, and in a very lively and safe area. Recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value. Spacious suite, spotless, personal experience. Loved the street noise insulation. Suggested: improve storage options by offering a dresser or shelves.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and area. The staff were very responsive and thoughtful. Room was small but beautiful, functional and shockingly quiet. Highly recommend Scarlet for breakfast, just around the corner!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Adriana, Chicago

Stayed 1 night in Sep 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a really good place for stay in vacations
Stayed 8 nights in Sep 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ubicado cerca de todo para una estadia corta en madrid. Super recomendable
Stayed 2 nights in Sep 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable and clean
Stayed 3 nights in Aug 2025

6/10 Okay

Joanne

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Sadly I don't think we will stay at this property again solely because the room had no ventilation and as a result we couldn't use the air conditioning. When we arrived the rug under the air con was sopping wet, and during the night so much water dripped onto the sofa bed from the unit that it soaked through the duvet and woke us up. We asked for this to be fixed but were told that it was 'just condensation'. While this might have been true, it was an excessive amount of water so we could not use the aircon on the second night. This led to our room smelling musty and made it difficult to sleep on the second night even though the weather was relatively cool. On the plus side, these suites are in a great location close to Atocha train station and the museum quarter. There are loads of great places to eat and drink nearby and the area felt safe. The rooms are attractively decorated and well equipped, with free tea and coffee and a fridge. The staff are friendly. They have convenient lockers for luggage storage, thought this would have been better if it had been available before check in as well as after check out. In summary, then, we would have liked to come again, but because we always visit Madrid in summer I don't think we could take the risk of faulty air con again. In a city as hot as Madrid in August, a well ventilated room with working air con was really non-negotiable for us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at Uma Suites Atocha was excellent. The accommodation was fresh and clean located in a convenient part of the city, 10 mins away from the train station, restaurants, cafes and souvenirs shops, and 15 mins from the main square! Perfect!
Stayed 3 nights in Aug 2025