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Urban Inn Madrid

1.5 star property

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Photo gallery for Urban Inn Madrid

Reception
Living area
CÁPSULA DOBLE EN HABITACIÓN COMPARTIDA
Shower, hair dryer, slippers, soap
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Travesía de las Beatas, 3, Madrid, Madrid, 28015
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for CÁPSULA INDIVIDUAL EN HABITACIÓN COMPARTIDA

Hypo-allergenic bedding, down duvets, free WiFi

CÁPSULA INDIVIDUAL EN HABITACIÓN COMPARTIDA

9.0 out of 10
Wonderful
(4 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 1
  • 18 Single Beds
  • Free Wi-Fi

View all photos for CÁPSULA DOBLE EN HABITACIÓN COMPARTIDA

Hypo-allergenic bedding, down duvets, free WiFi

CÁPSULA DOBLE EN HABITACIÓN COMPARTIDA

7.2 out of 10
Good
(5 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 20 Queen Beds
  • Free Wi-Fi

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About this property

Urban Inn Madrid

A microwave in a common area, a refrigerator in a common area, and a TV in a common area are available at this smoke-free capsule hotel. WiFi in public areas is free. Other amenities include a vending machine. Bathrooms are shared.
Urban Inn Madrid offers 80 accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include showers.
During your stay at Urban Inn Madrid, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include locker space, a communal living room, and a vending machine
  • Steps from Gran Via and Plaza de España - Princesa
As a guest of Urban Inn Madrid, you'll find a vending machine, a communal living room, and a microwave in a common area. WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Conveniences

  • Lockers
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Toaster

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM
Late check-in fee: EUR 15.00 for check-in between midnight and 7:00 AM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Tuesday to Thursday (7:00 AM – 5:00 AM), Friday to Saturday (7:00 AM – 6:30 AM), and Monday to Monday (7:00 AM – 11:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 15.00 for check-in between midnight and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property's front desk is open during the following times:
  • Tuesday - Thursday: 7:00 AM - 5:00 AM
  • Friday - Saturday: 7:00 AM - 6:30 AM
  • Monday - Monday: 7:00 AM - 11:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Urban Inn Madrid Madrid
Urban Inn Madrid Capsule hotel
Urban Inn Madrid Capsule hotel Madrid

Urban Inn Madrid Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 137 reviews
Rating 8 - Good. 32 out of 137 reviews
Rating 6 - Okay. 15 out of 137 reviews
Rating 4 - Poor. 7 out of 137 reviews
Rating 2 - Terrible. 1 out of 137 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place,pretty quiet.beds were comfy and had little fans in them to keep cool
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ricardo

Liked: Amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Benedict

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean and the staff from the front desk was so nice and helpful. Bathrooms are clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Aiden James

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Benji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and convenient location, just off the Metro. Staff was helpful and kind. The capsules were super cozy.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, bean, amazing location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful, check in is strict 4pm. Basic, affordable lodging near the heart of old town Madrid.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! Clean and cozy beds with your own privacy and quiet vibe.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Sandeep

Yes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Valeria

Liked: Amenities
I felt very secure and comfortable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Louka

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay ! We had all we needed and we were verry well located.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to many attractions.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Very clean, confortable bed, big locker for luggage, near Noviciado subway station and Dia supermarket. A block from Gran Via. Location is good and safe.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mendel Von Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best stay I’ve experienced in my entire Spain trip. I felt safe, staffs are all nice and very helpful. You can always see them clean the common areas like kitchen and bathrooms.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, safe, clean? Friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yoeuth

Liked: Staff & service
The hostel is close to shopping and Royal Palace. It is a great place to stay for the price if you are only staying in Madrid.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Alissa

Liked: Cleanliness, amenities, property conditions & facilities
They were cleaning everyday, it was clean every morning and evening and also smelled nice. Staff was very friendly and even gave us recommendation for breakfast :)
Stayed 3 nights in May 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilites, new infrastructure, great service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only comment is that wifi was slow at times. Otherwise excellent location. Great value.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for meeting my special needs. Great location. Lots of Chinese restaurants nearby! Close to so many great areas! Staff was friendly and exceptional! Kudos to you all!
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Natalia

Disliked: Cleanliness, property conditions & facilities
Was nuclear to me It was not a hotel but pther type of accomodation
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness
I like it, but I would change that in the common areas, you need to be quiet and can't talk. It was a little bothersome.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Maria Ines

Liked: Cleanliness, staff & service
I liked a couple of receptionists, but the general manager when he was at reception he was a nasty person with everyone, visitor and sataff.
Stayed 4 nights in Mar 2025