See all properties

Urban Inn Madrid

1.5 star property

Choose dates to view prices

Photo gallery for Urban Inn Madrid

Reception
Shower, hair dryer, slippers, soap
Living area
Shower, hair dryer, slippers, soap
Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Travesía de las Beatas, 3, Madrid, Madrid, 28015
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Lope de Vega Theatre
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for CÁPSULA INDIVIDUAL EN HABITACIÓN COMPARTIDA

Hypo-allergenic bedding, down duvets, free WiFi

CÁPSULA INDIVIDUAL EN HABITACIÓN COMPARTIDA

9.0 out of 10
Wonderful
(2 reviews)
  • 3 sq m
  • Sleeps 1
  • 18 Single Beds

View all photos for CÁPSULA DOBLE EN HABITACIÓN COMPARTIDA

Hypo-allergenic bedding, down duvets, free WiFi

CÁPSULA DOBLE EN HABITACIÓN COMPARTIDA

7.6 out of 10
Good
(4 reviews)
  • 3 sq m
  • Sleeps 2
  • 20 Queen Beds

Similar properties

Double Room, 2 Single Beds, Shared Bathroom
Live It Gran Via
  • Free Wi-Fi
  • 24/7 front desk
3.5 out of 5, Good, 290 reviews
The price is €50
includes taxes & fees
13 Jan - 14 Jan
Live It Gran Via

About this property

Urban Inn Madrid

Capsule hotel in Madrid, steps from Gran Via
A microwave in a common area, a refrigerator in a common area, and a TV in a common area are available at this smoke-free capsule hotel. WiFi in public areas is free. Other amenities include a vending machine. Bathrooms are shared.
Urban Inn Madrid offers 80 accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include showers.
During your stay at Urban Inn Madrid, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include locker space, a communal living room, and a vending machine
  • Steps from Gran Via and 11 minutes by foot from Puerta del Sol
As a guest of Urban Inn Madrid, you'll find a vending machine, a communal living room, and a microwave in a common area. WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Conveniences

  • Lockers
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Toaster

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM
Late check-in fee: EUR 15.00 for check-in between midnight and 7:00 AM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Tuesday to Thursday (7:00 AM – 5:00 AM), Friday to Saturday (7:00 AM – 6:30 AM), and Monday to Monday (7:00 AM – 11:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 15.00 for check-in between midnight and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property's front desk is open during the following times:
  • Tuesday - Thursday: 7:00 AM - 5:00 AM
  • Friday - Saturday: 7:00 AM - 6:30 AM
  • Monday - Monday: 7:00 AM - 11:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Urban Inn Madrid Madrid
Urban Inn Madrid Capsule hotel
Urban Inn Madrid Capsule hotel Madrid

Urban Inn Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 95 reviews
Rating 8 - Good. 24 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 7 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zuleika

Stayed 3 nights in Oct 2025

10/10 Excellent

Stefan

Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Very clean, confortable bed, big locker for luggage, near Noviciado subway station and Dia supermarket. A block from Gran Via. Location is good and safe.
Stayed 3 nights in Sep 2025

8/10 Good

Angie

Liked: Amenities
We stayed at the Urban Inn hotel in Madrid and were pleasantly surprised by how new, clean, and modern everything felt. The sleeping pods were fairly comfortable, and while we were on a bottom bunk, we could hear movement from the capsule above—which might be worth considering if you’re a light sleeper. It was a bit warm inside the capsule, but cracking the door helped. There’s a fan inside, which is loud but personally comforting if you’re used to white noise. It did help with airflow. Bathrooms were located one floor down from the sleeping area. They were sleek and modern, though I wished I had brought more modest sleepwear since the sleeping quarters aren’t gender-separated. The showers had excellent rain-style heads and perfect water temperature, though changing was tricky with only one bench for six stalls. The location is fantastic—just a short walk to major tourist spots and several metro stations. Staff were friendly and helpful throughout our stay. Storage was minimal but functional: one drawer under the capsule fit two carry-on bags. Note that towels and padlocks come with an extra charge. Overall, this hotel offered great value for the price. Despite a few quirks, I’d definitely consider staying here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Min Kyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main selling point of this hostel is the location. I cannot stress how ideal it is. Everything is near from urban amenities to tourism spot. You literally can explore the whole city in a few hours just because how close it it. I will stress though, there are 80 capsules and a lot of people living in a small amount of space. At some point, things can get really busy and even smelly/dirty. The staff puts a lot of effort in cleaning but realistically they can't do it 24/7. This is a hostel after all. You are saving in price over convenience and for that I have to give 5 stars. To staff: the biggest source of improvement is ventilation. Having that installed would greatly help. Or have people only wear slippers in the sleeping area. Moving the shoe rack outside would greatly improve the smell that an air freshener can't fix.
Stayed 2 nights in Sep 2025

10/10 Excellent

ricardo, may

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia, mableton

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, bean, amazing location
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia, mableton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, safe, clean? Friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only comment is that wifi was slow at times. Otherwise excellent location. Great value.
Stayed 2 nights in May 2025

8/10 Good

Louka

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay ! We had all we needed and we were verry well located.
Stayed 2 nights in May 2025

10/10 Excellent

Nozawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で便利な立地でした。
Stayed 2 nights in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to many attractions.
Stayed 6 nights in Apr 2025

6/10 Okay

Erin

Travelled with family
Liked: Staff & service, amenities
I wish they would have enforced the quiet times. I understand the majority of hostel travelers are young but having signs everywhere stating the quite zones then doing nothing about the noise at 1 and 2am is a bit frustrating
Stayed 3 nights in Mar 2025

10/10 Excellent

Yoeuth

Liked: Staff & service
The hostel is close to shopping and Royal Palace. It is a great place to stay for the price if you are only staying in Madrid.
Stayed 2 nights in Mar 2025

8/10 Good

Maria Ines

Liked: Cleanliness, staff & service
I liked a couple of receptionists, but the general manager when he was at reception he was a nasty person with everyone, visitor and sataff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Martina

Liked: Cleanliness
I like it, but I would change that in the common areas, you need to be quiet and can't talk. It was a little bothersome.
Stayed 2 nights in Mar 2025

10/10 Excellent

pj

Stayed 4 nights in Feb 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilites, new infrastructure, great service
Stayed 1 night in Jan 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opcion de hostel. Muy recomendable
Stayed 1 night in Jan 2025

4/10 Poor

Natalia

Disliked: Cleanliness, property conditions & facilities
Was nuclear to me It was not a hotel but pther type of accomodation
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for meeting my special needs. Great location. Lots of Chinese restaurants nearby! Close to so many great areas! Staff was friendly and exceptional! Kudos to you all!
Stayed 1 night in Jan 2025