5 Feb 2024 by Ria Dimla - Duty Manager
Dear MS. Alicia,Greetings from City Garden Grand Hotel! Thank you for your excellent rating. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Keep safe!Sincerely,Ria DimlaDuty Manager
6 Jun 2023 by Alex Bognot I Duty Manager
Dear Ms. Stefanie,It gives us a big smile knowing that you have enjoyed your stay following your recent visit to City Garden Grand Hotel. Thank you so much for the excellent score review and we look forward to welcoming you back again.Sincerely,Alex BognotDuty Manager
14 Nov 2019 by General Manager
Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager
11 May 2024 by Ria Dimla - Duty Manager
Dear Mr. Peter,Greetings from City Garden Grand Hotel! Thank you for your excellent rating. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Keep safe!Sincerely,Ria DimlaDuty Manager
12 May 2023 by Alex Bognot I Duty Manager
Dear Mr. Peter,I would like to express my appreciation for taking time to share your delightful review and I am glad to know that you have enjoyed your stay. Thank you so much for the kind words and we look forward to welcoming you back again here at City Garden Grand Hotel.Sincerely,Alex BognotDuty Manager
2 Mar 2020 by General Manager
Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager
15 Dec 2019 by General Manager
Dear Valued Guest, Many thanks for your review! Regret the inconvenience caused by the elevator. Our hotel had been running full and had been hosting multiple events almost on a daily basis, which explains the elevator traffic in the hotel. Likewise, we have already assigned an elevator operator to manage the foot traffic and to make the elevator more efficient. Nevertheless, we have done significant enhancements in our elevator service that many guests have seen the positive changes over time, given the elevator constraint. My apologies for any inconvenience and I look forward to your return. Thank you! Regards, Mirro Reperuga General Manager
City Garden GRAND Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury City Garden GRAND Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Makati hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
City Garden GRAND Hotel offers 311 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. LED televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Firefly Roofdeck – This poolside rooftop bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.
SPICE Cafe – On-site buffet restaurant. Open daily.
Room service (during limited hours) is available.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Guests can indulge in a pampering treatment at the hotel's full-service spa, LA FAMOSA WELLNESS SPA. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.