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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
VIP Access

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Property video
Lobby sitting area
Buffet
Designer store

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, El Corte Ingles Shopping Center
    ‪13 min walk‬
  • Place, Puerto Banús Marina
    ‪13 min walk‬
  • Place, Puerto Banús Beach
    ‪19 min walk‬
  • Airport, Málaga (AGP)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room

Classic Room

8.6 out of 10
Excellent
(52 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.0 out of 10
Good
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

8.2 out of 10
Very good
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, Pool View

Studio Suite, Pool View

Studio Suite, Pool View

8.0 out of 10
Very good
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Silver)

Suite (Silver) | Living area

Suite (Silver)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(38 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Gold)

Suite (Gold) | Living area

Suite (Gold)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hard Rock Hotel Marbella – Puerto Banús

This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an indoor pool, 2 poolside bars, and 3 bars/lounges are onsite.
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hard Rock Hotel Marbella – Puerto Banús. During your stay, you're just a quick walk from Centro Plaza. Free breakfast, free WiFi in public areas, and 2 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include 2 restaurants, 2 poolside bars, and 3 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to massages at Rock SPA
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests speak favorably about the clean accommodations and the pool
  • Within a 15-minute walk of Malaga Province Beaches and Puerto Banús Marina
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Marbella – Puerto Banús offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
Sessions - This buffet restaurant serves breakfast only.
Suena Chido - Onsite rooftop bar. Open daily.
Gmt +1 - Onsite lobby lounge. Open daily.
Eden Pool Club - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Built in 1970
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 702 out of 1119 reviews
Rating 8 - Good. 250 out of 1119 reviews
Rating 6 - Okay. 87 out of 1119 reviews
Rating 4 - Poor. 34 out of 1119 reviews
Rating 2 - Terrible. 46 out of 1119 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Concubhar

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast, nice room, staff great. Parking expensive
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Sancha

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, very friendly staff and an excellent choice of breakfast and evening meals
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Carina

Liked: Cleanliness, amenities
amazing breakfast, gym, clean room, friendly and accommodating staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, comfort, atmosphere, good and quality service from the staff, great hotel.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Åge

Liked: Cleanliness, staff & service, amenities
Big and nice hotel 😎
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities
A nice room with balcony and the staff are so kind as usual, we definitely want to come back, great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. So clean, staff friendly. Highly recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fredrik Mikael

Liked: Cleanliness, staff & service, amenities
Friendly staff and plenty of space
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Everthing we love this place we come every year for Anniversary
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

elizabeth

Nice room, good breakfast, excellent staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great room & facilities. Great breakfast selection & exceptionally clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, amenities
Great Spa facilities
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Yina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, personnel très aimable, bon emplacement
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Baard

Liked: Cleanliness, staff & service, amenities
Good hotel - fantastic breakfast - close to Porto Banus and walking The Golden Mile to Marbella - unfortunately we got a room with sulfur smell similar to sewage smell! Great suroundings within the hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and spacious with all amenities we would need. The staff were extremely helpful, giving us tips on where to eat and what to do during our 1 night stay. We had an issue with our first room, the drains smelt funny upon arrival, but the lovely staff swiftly got us moved into a new room and helped us with our luggage. Lots of parking available and not too expensive. The hotel was fairly quiet as it was off season. Would definitely stay again!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Gerard

Liked: Cleanliness, staff & service
The breakfast menu and the quality of food was excellent, and the staff were exemplary with providing whatever you required
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Desmond Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff at the lobby bar.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, I highly recommend
Stayed 6 nights in Oct 2025
Verified

8/10 Good

sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good staff. Slightly disappointed with the bar staff at central bar in lobby and the delays we faced waiting for our drinks
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
All was great lovely staff parking was easy
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

per

Liked: Cleanliness, staff & service, amenities
Excellent staff - clean room & good breakfast !
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Lovely amenities. Nice and spacious room. Great pool and sea view balcony. The hotel was nice and clean and the foyer and bar area was a lovely setting. Enjoyed looking at the memorabilia on display. Spa was excellent. Great location with easy access to the seafront via the underpass from the hotel.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Frank Jostein

Liked: Cleanliness, staff & service, amenities
Perfeckt hotel, sentral located
Stayed 2 nights in Jan 2026