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Hivernage Hotel And Spa

Property class: 5 and above
VIP Access

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Photo gallery for Hivernage Hotel And Spa

A swimming pool with lounge chairs and umbrellas, surrounded by greenery and a building with balconies.
An outdoor restaurant with wicker chairs, tables set for dining, and a tiled floor.
A corridor with brick walls, a tiled floor, and a glass partition.
A modern interior with wooden flooring, a staircase, and seating areas with tables and chairs.
A hotel room with a large bed, a desk with a chair, a sofa, and a television displaying a cityscape.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000
  • Place, Casino de Marrakech
    ‪5 min walk‬
  • Place, Le Grand Casino de La Mamounia
    ‪8 min walk‬
  • Place, Koutoubia Mosque
    ‪12 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

A corridor with a wooden door, a framed picture, and a light fixture.

Superior Double Room

8.0 out of 10
Very good
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with a large bed, two bedside tables, a chair, and a view of the outdoors.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe room

A hotel room with a large bed, a TV, a desk with a mirror, and a painting on the wall.

Deluxe room

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A hotel room with a large bed, a TV, a bench, and a view of the cityscape.

Deluxe Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room (Deluxe)

A hotel room with a bed, desk, and chairs, a decorative wall, and framed pictures.

Family Quadruple Room (Deluxe)

  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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4.0 out of 5, Very good, 1,000 reviews
The price is €189
includes taxes & fees
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About this property

Hivernage Hotel And Spa

Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a health club, a poolside bar, and 3 coffee shops/cafes are onsite.
Hivernage Hotel And Spa offers 84 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of the helpful staff at Hivernage Hotel And Spa. During your stay, you're just a quick walk from Bab El Djedid. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 3 coffee shops/cafes, a restaurant, a poolside bar, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare, and a lifeguard on site
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Jemaa el-Fnaa and a few minutes from Marrakech Plaza
  • Airport and local-area shuttle service available for a fee
Hivernage Hotel And Spa offers its guests a children's pool, an outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center, a meeting room, and limo/town car service are available. A rooftop terrace, spa services, and a library are also featured at the luxury Hivernage Hotel And Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
La Table du Marché - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Bar Premium - Onsite tapas bar. Open daily.
My Sky - Onsite rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Premium
  • La Table du Marché
  • My Sky

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hivernage Hotel And Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 700 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 300 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: MAD 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hivernage Hotel And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech

Hivernage Hotel And Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 300 out of 723 reviews
Rating 8 - Good. 255 out of 723 reviews
Rating 6 - Okay. 88 out of 723 reviews
Rating 4 - Poor. 51 out of 723 reviews
Rating 2 - Terrible. 29 out of 723 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and very helpful Breakfast was awesome
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place reasonably priced terrific location in the staff is very friendly
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jaykumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to lots of wonderful restaurants and within walking distance to Jemaa al fna square.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Rosita

The spa us rrlaxibg very friendly staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, welcoming staff. Walking distance to Medina.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Hardeep

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was outstanding and the rooms were amazing
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Barbara

Food and staff in the restaurant was the best in all of Morocco
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! An easy 15 minute walk into the Medina but out of the hustle. In a beautiful and safe area. The hotel staff was very good overall. The patio for our unit was not very clean but other areas were excellent. The breakfast buffet was varied and all items were delicious.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Cordelia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and friendly and helpful staff
Stayed 7 nights in Jun 2025
Verified review

6/10 Okay

Philomena

Disliked: Property conditions & facilities
The hotel needs a good makeover. Advertised as a 5-star hotel but more like a 3-star hotel very disappointing and no AC.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean well appointment and quiet room. Staff all extremely friendly and helpful. Great location close to Old and new town. Good food options.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel good location
Stayed 4 nights in May 2024
Verified review

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located for the train, airport, and a number of attractions. The room was clean, quiet, and comfortable. The breakfast, included in the price, provided a good variety of options and the food was fresh and well-prepared. We really enjoyed our stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Renuka

Yes
Convenient location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Younes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, variety of food at breakfasts. Great location.
Stayed 6 nights in Jul 2024
Verified review

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location beautiful helpful staff Excellent service Thr room was great
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Rajaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great and the hotel is in a nice area.
Verified review

10/10 Excellent

Jennefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay right outside the Medina. The staff were incredible with any requests or minor issues, they really made my stay very enjoyable and comfortable. As a solo female traveler I felt extremely safe and well taken care of. The spa service was amazing and an experience to remember. The breakfast was very good and the pool area is very nice.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Sudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a charming place, conveniently located. Breakfast was excellent. We didn't eat any other meals there. The swimming pool was freezing cold however.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Saeed

Liked: Cleanliness, staff & service, amenities
Great stuff nice, cozy and clean rooms but sound proof need to be improved.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

David Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Helpful! Would stay again!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Asim

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were pleasant and always cleaned our room every day, but they could have left a bottle of hand or body lotion in the bathroom.
Stayed 5 nights in Nov 2025