Skip to main content
Beginning of main content

"Great location away from the hustle and bustle of the Medina. Pleasant grounds but the property needs some TLC. The staff were courteous and professio ... " More

By a verified traveller on Fri 22 Mar 2019

Enter dates to see availability

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hôtel Chems ratings based on 29 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hôtel Chems

Everyone (23) Couples (2) Family (2)
1 out of 5

Posted by on 22 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

30 Jun 2019 by yasmine

merci

4 out of 5

Posted by on 22 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

29 Apr 2019 by yasmine

Merci pour votre commentaire.

4 out of 5
Great location away from the hustle and bustle of the Medina. Pleasant grounds but the property needs some TLC. The staff were courteous and professional.

Posted by on 22 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

25 Mar 2019 by yasmine

We thank you for taking the time to put your comment Best regrdas

3 out of 5
Hotel needs a revamp - tire decor but clean. Catered more for French speakers. But within walking distance to main square.

Posted by , from London on 18 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

26 Nov 2018 by imane

Bonjour , nous tenons à vous remercier pour vos commentaire nous nous efforçons sans cesse d'améliorer nos prestation et le service que nous offrons a nos clients

2 out of 5
Air conditioner not effective.....cats in the dining room....roaming all around the hotel....hotel needs updating. Definitely not a 4 star....breakfast passable......

Posted by on 24 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

26 Aug 2017 by imane

Thank you madam/ sir for this comment, we realy appriciate you stay in our hotel, it's a pleasure for us. well, for about the air conditioning it starts working better than befor because we had faced some problems in level of technnecal service, and for about breakfast's buffet it's good because you have the possibility to choose what ever you like, we have differents kinds of food as a breakfast, so as I think it's not avredge at all but it's pretty good. Thank you again for your visiting our hotel and you are awlays welcome in CHEMS HOTEL.

4 out of 5
Proche médina wifi pas au top des travaux dans l’etaBlissement qui pourraient être faits hors saison / le personnel très agréable

Posted by on 26 Aug 2022

Was this review helpful to you?
4 out of 5

Posted by on 5 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

19 Dec 2019 by resa

Nous vous remercions pour votre commentaire. Bonne journée

4 out of 5
Nachher bei der Medina, sauber, freundliches Personal!

Posted by on 14 Nov 2019

Was this review helpful to you?
Comment from Hotel Management

15 Nov 2019 by resa

We thank you for your comment and your fidelity, we will always be happy to receive you.

3 out of 5

Posted by on 20 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

19 Dec 2019 by resa

Nous vous remercions pour votre commentaire. Bonne journée

1 out of 5
La climatisation ne fonctionne pas ou très peu. La piscine est sale. Le wifi ne fonctionne que à la réception et même là il fonctionne très mal. Le personnel est gentil.

Posted by on 24 Aug 2019

Was this review helpful to you?

Property Features

  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference rooms
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Food & Drink

Hôtel Chems has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hôtel Chems offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Chems Hotel Marrakech
  • Chems Marrakech
  • Hôtel Chems Marrakech
  • Hôtel Chems
  • Hôtel Chems Hotel
  • Hôtel Chems Marrakech
  • Hôtel Chems Hotel Marrakech

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.ie/Marrakech-Hotels-Hôtel-Chems.h4974710-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Marrakech-Hotels-Hôtel-Chems.h4974710-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Marrakech-Hotels-Hôtel-Chems.h4974710-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.