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Aparthotel

Palmeraie Village Residence Marrakech

4.0 star property

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Photo gallery for Palmeraie Village Residence Marrakech

Villa, Private Pool, Poolside
Iron/ironing board, cots/infant beds, rollaway beds
Exterior
Living area
TV, fireplace

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
BP 1488 Circuit de la Palmeraie, Marrakech, 40000
  • Place, Musée Aman pour la Civilsation de l'Eau au Maroc
    ‪7 min drive‬
  • Place, Marrakesh Stadium
    ‪11 min drive‬
  • Place, Majorelle Garden
    ‪16 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪28 min drive‬

Room options

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Interior

Condo, 2 Bedrooms

  • Resort view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Apartment, 3 Bedrooms

Iron/ironing board, cots/infant beds, rollaway beds

Standard Apartment, 3 Bedrooms

  • Resort view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

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  • Pool
  • Breakfast included
  • Spa
  • All-inclusive plans available
4.2 out of 5, Very good, 333 reviews
The price is €137
includes taxes & fees
1 Jul - 2 Jul
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About this property

Palmeraie Village Residence Marrakech

An indoor pool, an outdoor pool, and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Each apartment boasts a fireplace and offers a kitchen and a balcony. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is not available.
Palmeraie Village Residence Marrakech offers 400 air-conditioned accommodations with fireplaces. Rooms open to balconies. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers and separate dining areas. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Palmeraie Village Residence Marrakech, you'll be close to Jemaa el-Fnaa. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. Built in 2007, this upscale aparthotel has 400 apartments on 2 floors. A kitchen and a fireplace are available in each apartment.
  • Each apartment offers a kitchen, a fireplace, and a balcony
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes tennis courts, a gym, and a sauna
  • 12 minutes by car from Jemaa el-Fnaa and 10 minutes from Marrakech Plaza
  • Airport shuttle service available
Palmeraie Village Residence Marrakech offers its guests a children's pool, an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Palmeraie Village Residence Marrakech. Self parking is free.

Smoking is allowed in designated areas at this 4-star Marrakech aparthotel.

Palmeraie Village Residence Marrakech has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool umbrellas
  • Sauna

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting
  • Children stay free (see details)
  • Children's pool
  • Cot: EUR 4.62 per night
  • Playground

Kitchen

  • Full-sized refrigerator/freezer

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: EUR 27.70 per night

Bathroom

  • Bidet
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Iron/ironing board on request
  • Multilingual staff
  • No housekeeping service
  • Safe at front desk

Location highlights

  • In the suburbs
  • Next to a golf course

Things to do

  • 27-hole adjacent golf course
  • Basketball
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Tennis
  • Golf lessons nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 400 units
  • Built in 2007
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 27.70 per night.
  • Cribs (infant beds) are available for EUR 4.62 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 4.62 per night
  • Rollaway bed fee: EUR 27.70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palmeraie Village Residence Hotel Marrakech
Palmeraie Village Residence Marrakech
Village Residence Hotel
Hotel Palmeraie Village
Palmeraie Village Residence Marrakech Aparthotel
Palmeraie Village Residence Aparthotel
Palmeraie Village Residence
Palmeraie Village Marrakech
Palmeraie Village Marrakech
Palmeraie Village Residence Marrakech Marrakech
Palmeraie Village Residence Marrakech Aparthotel
Palmeraie Village Residence Marrakech Aparthotel Marrakech

Palmeraie Village Residence Marrakech Reviews

Reviews

6.4
Rating 10 - Excellent. 18 out of 157 reviews
Rating 8 - Good. 62 out of 157 reviews
Rating 6 - Okay. 29 out of 157 reviews
Rating 4 - Poor. 25 out of 157 reviews
Rating 2 - Terrible. 23 out of 157 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

3.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Très familial, grandes piscines, cadre superbe . En revanche, ‘’invasion’’ de fourmis dans la cuisine et des cafards retrouvés dans la salle de bain, heureusement à la fin du séjour . Il n’y avait malheureusement que le minimum dans la cuisine également.
Stayed 5 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Propreté limite ,état du mobilier médiocre,tout se délabre ,se fissure,les matelas sont inconfortables ,dommage de laisser tomber en ruine cet endroit qui devait être superbe au début
Stayed 4 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities
Manque de vaisselle manque de confort au salon attention aux cafards
Stayed 4 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Alt, überal Karkerlaken, im Bad, im Schlafzimmer. Wir sind 5 Tage geblieben dabei wurden uns nicht einmal die Handtücher getauscht, haben wir oft reklamiert und am Ende müssten wir neue Handtücher selber kaufen. Eine Katastrophe.
Stayed 5 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
En général très passable. Équipement 3/10 aceuil 3/10
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
L'emplacement est parfait, l'agencement de l'appartement , les chaine de television disponible ce que je suggere comme melioration : cha,ger les draps et les oreillers qui sont en tres mauvais etat , couvertire dechiree , manque equipement cuisine (detergent torchons, bouilloire), manque serviettes moyenne dans les salles de bais : 2 fournies pour 4 personnes manque porte serviettes dans la salles de bains
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Brouat toutes les nuits impossible de dormir . Réception peut avenant . Restaurant sert du surgelé le petit déjeuner horrible . Pas de couverture . Supérette fermée . Limité en papier toilette et en serviette de bain .
Stayed 4 nights in Dec 2018
Verified

2/10 Terrible

Yasss

Disliked: Cleanliness
Tog 2 timmar att hitta hotellet, när vi väl hittade behövde vi åka till en annan reception som var 15 min bilväg ifrån. Vi ringde receptionen minst 10 gånger utan svar.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Net goed

Heel rustig. Ietsje te ver van centrim
Stayed 2 nights in Oct 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teleurgesteld

Geen leuk verblijf vies en veel insecten kakkerlakken, mieren paden En zo Niet genoeg handdoeken voor de gezien niet genoeg wc papier wordt 1 keer in de 4 dagen schoongemaakt bedden goed niet gedaan 7 nachten
Stayed 7 nights in Aug 2018
Verified

6/10 Okay

Olivia

Liked: Room comfort
Disliked: Cleanliness

Séjour en famille

État général de l hôtel bon. Tout déplacement doit se faire en taxi ou location de voiture. Une superette se trouve à 1km mais impossible de s y rendre à pied. Petit déjeuner pas terrible et pas réapprovisionner, exemple plus de jus d orange pendant 3 jours, plus d œufs pour le midi. Ce n est pas un restaurant mais un snack. Nous avons du acheter notre rosé pr le soir car plus en stock. Plus de vodka, pas de glaçon donc apero chaud. Piscine ferme à 19h et pareil pr le snack. A 20h nous sommes ds le noir. Les appartements n ont pas le WiFi qui se trouve qu à la piscine du snack et à la réception. Appart pr 4 personnes, 2 serviettes de douche. Pas de papiers de toilettes. Literie était propre nous avons très bien dormi. Climatisation ds les appart, c est fort agreable. Jolie piscine mais pas spécialement propre en milieu d après midi et infestée de crapaud des 23h, un étang se trouvant aux abords ce celle ci. Un. Peu trop de favoritisme pour les propriétaire.
Stayed 4 nights in Aug 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appart Hôtel, Salon avec un tapis pas propre, absence d abat jour dans le salon, cuisine équipée du stricte minimum, salle de bain avec support pommeau de douche casse, chaises exterieurs sale, l environnement est agréable et propre, les piscines sont grandes avec des jardins bien entretenus
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Miriam

Liked: Cleanliness

sehr schöne Hotelanlage, aber sehr abgelegen

Sehr schönes geräumiges Appartement, wunderschöne Holzdecke und Mosaike, aber das Sofa war nicht mehr ausziebar, der Stoff war sehr abgenutzt und die Stühle fleckigbeschmutzt. Der Fernseher war vorsinnflutlich. Die Lampen waren sehr schwach, so dass man nicht mal ein Buch lesen konnte. Klimaanlage funktionierte einwandfrei, warmes Wasser sofort verfügbar, elektrische Roladen. Küche mit Ceranfeld und Backofen, aber keine Löffel und Gläser. Sehr schone gepflegte weitläufige Anlage, aber ohne eigenes Auto eher schlecht erreichbar. Sehr schone Poolanlage.
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nithing like the photos shown on site Terrible conditions I would not recommend it to anyone
Stayed 3 nights in Nov 2017
Verified

4/10 Poor

Tarek

Liked: Room comfort
Disliked: Staff & service

Avoid if possible

Hotel is beautiful but likely understaffed. In my two nights there my suite wasn't cleaned and the beds weren't made. The wifi also doesn't work in the rooms---one has to venture towards the reception desk or the hotel restaurant to catch a signal. Worst off I was fleeced multiple times by the taxi drivers called for me by the front desk in what seems to be a ponzi scheme with the hotel staff. The most egregious example happened with a car I had requested to drive me from the hotel to the Casablanca airport in order to catch an early flight. I had agreed to the standard 1000 dirham price with the receptionist (with multiple vocal confirmations including the fact that I only needed to pay 600 dirhams after giving a 400 DH deposit) only to find that the driver expected 1500 dirhams and wouldn't leave for the originally agreed upon price. At the time, that receptionist was nowhere to be found. I can only imagine the experiences must be worse for people who do not speak arabic like myself.
Stayed 2 nights in Oct 2017
Verified

2/10 Terrible

am

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, smells bad, worst staff

100% waste of my vacation, I ve been to many place and this is truly the most horrible experience. Just check out my pictures... I dont even know where to begin...leaking ceiling, bad smell, tv from the 80' with three working channels if you are lucky, smell of moisture. Fyi They wont refund a penny if you decide to cancel and go to another hotel..they dont even have anyone at the reception but when you do, apparently their job is just to hand you the key and leave (what a joke) for issues you have to call a number and wait 24hr for an answer .. and of course they dont work weekends.. just dont waste your money.. I ended up leaving the hotel without a refund and paid for another one.
Stayed 6 nights in Oct 2017
Verified

8/10 Good

El mostafa

Liked: Cleanliness, staff & service, property conditions & facilities

Des vacances dans un décor de rêve

Le cadre est magnifique, beaucoup de palmiers, de fleurs, déco marocain très sympa. Idéal pour un séjour en famille. On entend les oiseaux chanter matin, c'est très agréable. Les piscines sont assez grandes pour pouvoir y nager avec aisance et y trouver un transat. Il y a plusieurs piscines dont une vraiment avec un décor magnifique mais trop loin de notre appartement. La personne à l'accueil est très sympa et le personnel très agréable. Le seul désagrément rencontré est que nous étions 5 et qu'il n'y avait que 4 couchages. Contrairement à notre dernier séjour en 2015, le canapé n'était pas un convertible cette fois et il n'était pas conçu de façon à pouvoir s'y coucher. Ca nous a bien contrrarié mais heureusement tout nous convenait pour le reste. Dommage cependant qu'il n'y ait pas quelques petites animations. Mostafa
Stayed 6 nights in Jul 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad hotel

Dirty hotel, children swiming pool not clean. Staff never respond when we tried to join them by phone from the room. Staff never ask us if we want to change Towels, so we kept the same 2 towels for the whole week. I am very sincere, I really would not recommend this hotel
Stayed 6 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Vdr. motioncenter og transport

Jeg valgte hotellet pga. motioncenteret, hvor jeg fandt ud af at jeg skal betale ekstra gebyr for at bruge motioncentret, som ligger i et hotel et andet sted, der koster ca. 214 DKr. for transport for hvergang. Vdr. transport, der var ikke en shuttle, der kører til byen.
Verified

2/10 Terrible

SAAD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة جيدة لكن الفرش قديم والحراس يطلبون البخشيش بدون اي خدمة
Verified

10/10 Excellent

mymy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très sympa

Superbe Accueil par Mr Saad le séjour était en chambre 618. Un grand merci.
Verified

8/10 Good

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with hotel, unhappy with hotels.com customer service and fees/charges as very misleading
Verified

6/10 Okay

yacine

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Employés ni serviable ni professionnels

Nous avions réservé un appartement avec balcon pour la sécurité, ils ont essayé de nous loué un rez de jardin , nous avons du fortement protester. Le ménage de l'appartement et bâclé et fait que tous les 4 jours tout comme le renouvellement des serviettes, chose dont nous n avions connaissance. D'une manière générale les bâtiments et les jardins / piscine sont super mais le personnel est nul et tente d'en faire le moins possible quitte à sacrifier la qualité de service.
Verified

2/10 Terrible

Jalal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour décevant

Nous venons d'y séjourner pour 4 jours et nous sommes très déçus. En effet aucune animation , aucun restaurant ouvert , lavabo qui fuit , douche bouchée, cafards tous les jours morts un peu partout ( avec 2 bébés c'est catastrophique ) ménage fait à moitié (poussière sous les meubles , tables... ) pas suffisamment de serviettes pour tous le monde et lorsqu'on apelle on nous donne le strict minimum . D'ailleurs LA serviette ne peut être changée qu'au bout de 4 jours je trouve ça inadmissible. Mobilier très moyen (intérieur et extérieur ) tv brouillé , pas de serviettes pour la piscine..infrastructure vieillissante !!! enfin bref je vais m'arrêter là mais je suis très très déçu . Je ne le conseille pas et je n'y reviendrai plus .
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Voor die prijs had ik meer verwacht handdoeken en lakens werden niet verschoond ook werd de kamer niet schoon gemaakt,personeel was wel vriendelijk

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