17 Jan 2019 by jamal
Merci beaucoup pour votre commentaire ,vous etes toujours les bienvenus
5 Jan 2018 by Marie
Les « fake news » sont devenues une mode que même certains clients n’hésitent plus à employer. Chacun comprendra bien que la photo de la ruine n’est pas une photo du riad. Les 2 photos de copies d’écran de smartphone sont étranges. Le client dit lui-même que nous avons fait venir un technicien pour vérifier le WiFi. Celui-ci a constaté que cela fonctionnait normalement et les 16 autres chambres ont pu se connecter. La piscine « quasi inexistante » fait quand même 7m de long dans sa grande longueur et plus de 4m de large dans la grande largeur. Selon une des photos du client, une cliente est tranquillement installée dans le jacuzzi ; Elle a dû constater que le jacuzzi était propre et bien entretenu contrairement au commentaire de ce client. Pourquoi tant de désinformation ? Rappelons que ce client, à peine arrivé, a demandé que nous lui offrions gratuitement les petits déjeuners bien qu’il ait choisi un séjour sans petit-déjeuner, moins cher bien entendu. Notre refus de lui faire cette gratuité est certainement l’explication de cette vengeance. Au moment de payer, devant notre refus de lui faire une remise, il n’a pas hésité à déclarer qu’il mettrait un mauvais commentaire. Nous regrettons que parfois des clients imaginent que parce qu’ils ont réservé une chambre, ils peuvent obtenir leurs consommations ou repas gratuitement. Depuis 10 ans nous sommes heureux de vous recevoir et de vous faire connaître la belle cité ocre de Marrakech. Nous vous attendons et vous accueillerons avec grand plaisir.
27 Feb 2017 by Marie
Merci pour votre commentaire. Nous sommes ravis que vous ayez aimé votre séjour dans notre riad, en plein coeur de la médina et proche de tout. Notre équipe fait toujours son maximum pour rendre votre séjour des plus agréables !
Riad al Rimal offers its guests an outdoor pool, a spa tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A rooftop terrace, spa services, and a library are also featured at Riad al Rimal. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Smoking is allowed in designated areas at this 4-star Marrakech riad.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Riad al Rimal offers 17 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a local cuisine breakfast daily from 8 AM to 10 AM.
Table Dhotes – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Riad al Rimal offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, debit cards and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.