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Eurostars Madrid Tower

5.0 star property

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Photo gallery for Eurostars Madrid Tower

Pool
Property preview
Lunch and dinner served, Mediterranean cuisine
Superior Room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Paseo De La Castellana, 259 B, Madrid, Madrid, 28046
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Paseo de la Castellana
    ‪2 min walk‬
  • Place, Cuatro Torres Business Area
    ‪2 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Superior Double Room Single Use

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double or Twin Room (+ Extra Bed)

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room (+ Extra Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Single Room (Views to Castellana)

Superior Single Room (Views to Castellana)

Superior Single Room (Views to Castellana)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.0 out of 10
Wonderful
(24 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Skyline Castellana Views)

Minibar, in-room safe, desk, soundproofing

Single Room (Skyline Castellana Views)

  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (with Sofa Bed 2+1)

Minibar, in-room safe, desk, soundproofing

Junior Suite (with Sofa Bed 2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite (with Sofa Bed 2+2)

Minibar, in-room safe, desk, soundproofing

Junior Suite (with Sofa Bed 2+2)

  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite (Single Use)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Twin Room (with Extra Bed)

Minibar, in-room safe, desk, soundproofing

Superior Twin Room (with Extra Bed)

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room (Skyline)

Minibar, in-room safe, desk, soundproofing

Standard Room (Skyline)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room (Views to Castellana)

Minibar, in-room safe, desk, soundproofing

Superior Room (Views to Castellana)

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room (Skyline)

Minibar, in-room safe, desk, soundproofing

Standard Single Room (Skyline)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Skyline Castellana Views

Minibar, in-room safe, desk, soundproofing

Skyline Castellana Views

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Family)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Family)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

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About this property

Eurostars Madrid Tower

Luxury hotel with a 24-hour health club and a sauna
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Eurostars Madrid Tower offers 474 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Eurostars Madrid Tower. During your stay, you're just a quick walk from Azca Financial District. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Volvoreta
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 14 minutes by foot from Plaza de Castilla and a 4-minute drive from Bernabéu Stadium
Eurostars Madrid Tower offers its guests a 24-hour health club, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 16140 square feet (1499 square meters) and includes a conference center. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Eurostars Madrid Tower. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Volvoreta - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Lobby bar - This bar specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 21 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby bar
  • Volvoreta

Things to do

  • 24-hour health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,140 square foot of space)
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 21 per day
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Eurostars Hotel Madrid Tower
Eurostars Madrid Tower
Eurostars Hotel Madrid
Eurostars Madrid Hotel
Eurostars Madrid Tower Hotel Madrid
Eurostars Madrid Tower Hotel
Eurostars Hotel Madrid
Eurostars Madrid Hotel
Eurostars Madrid Tower Hotel
Eurostars Madrid Tower Madrid
Eurostars Madrid Tower Hotel Madrid

Eurostars Madrid Tower Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sandra Karina Zapien

Travelled with partner
Disliked: Amenities, property conditions & facilities
It’s quite expensive, and the advertising is misleading. The pool is promoted as being included in your stay, but in reality, it costs €30 per person for just a 45-minute reservation. The bar is also disappointing, with limited options and several items on the menu unavailable. Overall, the property is elegant, but overpriced and not as advertised.
Stayed 6 nights in Sep 2025

10/10 Excellent

Odifax

Stayed 3 nights in Sep 2025

10/10 Excellent

mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Always great quality and consistently great service
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms twice to get one with working air conditioning. Didnt get to bed until 1am because of all the craziness. The AC panels look like they were installed in 1982 - totally useless. If you want to be able to control your room temp, avoid this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Eurostars! I booked a massage tower fusion at the spa and this was the best massage I had of my life. Great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Dhruvesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Uchechukwu Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be. Will stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stanislaw

Spacious clean rooms
Stayed 2 nights in Jul 2025

4/10 Poor

KAYLA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is very friendly except one. After a long day and flight, we checked in and went for an early dinner so we could go to bed early. When we arrived at the hotel after dinner, the room was unbearably hot. I called the desk and they sent someone up. We needed to move rooms which was fine. We moved rooms and in the second room the tv didn't work. They sent a guy that fixed it but didn't add the internet to stream. We moved rooms again. The third room was not getting cool. The guy came up and put the temperature probe in the vent and showed us the probe, it was not cool. Then he stuck it completely in the vent at a different spot and showed us a picture on his phone of the right temperature. We could feel that the air was not blowing at all. We called the desk and started that the air is not blowing. I was told that the air is working fine. I said that is not correct since the second room was much cooler. I was then told that not all the air-conditioners at the hotel work the same. At this point, we were so exhausted and just needed sleep. I woke up sweating all night. In the morning when I went outside, it was terribly upset by how cool it was outside compared to my air-conditioned room. I called to get a room change. The person that answered the second day was rude when i called. This is supposedly a 5 star hotel and I'm sorry that I expected to have a working air-conditioner and tv. We were give free breakfast but it doesn't make up for the gaslighting
Stayed 3 nights in Jul 2025

10/10 Excellent

Basim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pl Sant season ay at Eirostar Hotel Tower in Madrid .
Stayed 1 night in Jun 2025

10/10 Excellent

Massimiliano, Santo Domingo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Massimiliano, Santo Domingo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, clean and convenient property.
Stayed 1 night in Jul 2025

2/10 Terrible

Avis

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Broken AC. No Pool. Expensive for the quality.
Stayed 2 nights in Jun 2025

10/10 Excellent

Drew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yanny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es nuestro hotel favorito de todo Madrid!
Stayed 2 nights in Jun 2025

2/10 Terrible

Alhareth

Travelled with family
Disliked: Cleanliness, amenities
I dont believe how this was a 5 star hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Majid

Stayed 2 nights in May 2025

10/10 Excellent

Francois Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 2 nights in May 2025