See all properties

Hotel Emperador

Choose dates to view prices

Photo gallery for Hotel Emperador

Exterior
Outdoor pool, pool loungers, lifeguards on site
Porch
Interior entrance
Outdoor pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(27 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(187 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed
  • Free Wi-Fi

Similar properties

Porch
Gran View Apartments
Madrid Centro
  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 1,540 reviews
The price is €120
includes taxes & fees
17 May - 18 May
Gran View Apartments

About this property

Hotel Emperador

This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Emperador. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • The coffee shop/cafe, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Gran Via and Plaza de España - Princesa
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador

Emperador Hotel

Emperador Madrid

Hotel Emperador

Hotel Emperador Madrid

Madrid Emperador Hotel

Hotel Emperador Hotel

Hotel Emperador Madrid

Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1479 out of 2123 reviews
Rating 8 - Good. 460 out of 2123 reviews
Rating 6 - Okay. 121 out of 2123 reviews
Rating 4 - Poor. 35 out of 2123 reviews
Rating 2 - Terrible. 28 out of 2123 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kimberlee

Stayed 2 nights in Feb 2026

10/10 Excellent

Benjamin, Aguadilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! close to everything
Stayed 4 nights in Jan 2026

6/10 Okay

Maria

Stayed 3 nights in Jan 2026

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and excellent location
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean, spacious and gorgeous.
Stayed 3 nights in Feb 2026

8/10 Good

Tisha

Stayed 1 night in Jan 2026

8/10 Good

charlotte

Stayed 1 night in Feb 2026

10/10 Excellent

Layla

Stayed 2 nights in Jan 2026

8/10 Good

Jorge

Stayed 1 night in Jan 2026

6/10 Okay

Maureen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very good location but rooms aren’t that clean my child had asthma during our stay and I had rashes around my arms my doctor said could be flees or bug bite reaction after I wore the cover up that I placed in the closet.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA, Miami

Stayed 3 nights in Dec 2025

10/10 Excellent

Safouan, Dubai

Stayed 2 nights in Jan 2026

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Very nice staff and clean
Stayed 5 nights in Jan 2026

10/10 Excellent

Dilshad

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it.. clean and the staff excellent
Stayed 11 nights in Jan 2026

4/10 Poor

Jesus

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was filthy bathroom full of mildew. Rooms very outdated and smelled musty and dirty. No privacy sign on the door knob. Hotel staff was ok not the friendliest. I wouldn’t stay there again.
Stayed 5 nights in Jan 2026

6/10 Okay

Jenry

Stayed 5 nights in Jan 2026

10/10 Excellent

vittia

Travelled with family
Liked: Cleanliness, property conditions & facilities
El hotel es limpio y en el centro de todo
Stayed 13 nights in Dec 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Easy to go anywhere for shopping, sightseeing, dining etc.
Stayed 3 nights in Dec 2025

10/10 Excellent

felix

Liked: Cleanliness, amenities, property conditions & facilities
mucha atencion limpiza y cortesia
Stayed 21 nights in Dec 2025

10/10 Excellent

Norka Camacho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love my stay at the hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Yamira

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

EDDY

Stayed 7 nights in Dec 2025

10/10 Excellent

Lisa M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, staff accommodating; location was excellent
Stayed 6 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
All excellent
Stayed 8 nights in Dec 2025