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Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€173* Per night/room 1 Apr - 2 Apr

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Silver Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Star Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Hard Rock Hotel Madrid. During your stay, you'll be connected to a railway/underground station and just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus a restaurant and a poolside bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy garden views while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes on foot from Prado Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hard Rock Hotel Madrid ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hard Rock Hotel Madrid

Everyone (6) Couples (2)
5 out of 5

Posted by on 25 Sep 2022

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5 out of 5

Posted by on 30 Sep 2021

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5 out of 5
Nice rooms and friendly staff.

Posted by on 27 Jun 2023

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Comment from Hotel Management

28 Jun 2023 by Your stay at Hard Rock Hotel Madrid

Dear, Mrs. Géraldine: Firstly, I would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. It is a real pleasure to know that you had such a pleasant stay, and you enjoyed our services, all our facilities and everything met your expectations. We really appreciate your comments about the kindness of our staff and the ones regarding our rooms. We work every day to offer services with the highest quality standards and we are delighted to discover that we are achieving this thanks to the efforts of all our staff. I assure you that I will pass your comments to the whole band, they will be delighted to hear them!We look forward to welcoming you back very soon, I assure you that we will do our best to provide you with a memorable experience!All the best, Guest Experience Team

5 out of 5
Tolle Ambiente, sehr freundliches und hilfsbereites Personal

Posted by on 9 May 2023

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Comment from Hotel Management

10 May 2023 by Guest Experience Team

Dear Michael,Thank you very much for taking the time to share with us this positive review of your stay at Hard Rock Hotel Madrid.We are glad to hear that you had such a pleasant stay. Our main goal is to ensure that all our guests leave with the feeling of having had a memorable experience and we are proud to know that we have achieved this.We look forward to welcoming you back very soon!Kind regards,Guest Experience Team.

5 out of 5

Posted by , from Helsinki on 16 Feb 2023

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4 out of 5

Posted by on 31 Oct 2021

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5 out of 5
Die Hard-Rock-Hotels sind immer etwas Besonderes. Besonders schön war die Rooftop-Bar.

Posted by on 26 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by Your stay at Hard Rock Hotel Madrid.

Dear Stefan, Thank you very much for sharing your impressions of your stay at Hard Rock Hotel. It is a real pleasure to hear such flattering words and to know that you had such a pleasant stay with us. We are delighted to find that our RT60 rooftop has exceeded your expectations, we strive to offer unique experiences and your feedback allows us to see that we are succeeding. We look forward to seeing you again soon. Yours sincerely, Raul Palomo General Manager.

5 out of 5

Posted by on 19 Jul 2021

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About the Hard Rock Hotel Madrid

Location Ronda de Atocha 17, Madrid, 28012

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 10 May:

  • Bar/Lounge
  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and tour or ticket assistance are also featured at the luxury Hard Rock Hotel Madrid. The hotel can provide concierge services and wedding services. This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid (XOC-Atocha Train Station) (1.3 km / 0.8 mi)
  • Metro station: Estación del Arte (0.4 km / 0.3 mi)

Room Amenities

Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • Smart television
  • Digital channels
  • Espresso maker
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Sessions – This restaurant overlooks the pool and garden.

GMT+1 – On-site lobby lounge. Open daily.

RT60 – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Madrid Hotel
  • Hard Rock Hotel Madrid Madrid
  • Hard Rock Hotel Madrid Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.