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Hard Rock Hotel Madrid

4.5 star property
VIP Access

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Front of property
1 bedroom, down duvets, minibar, in-room safe
Suite, Terrace (Gold) | Terrace/patio
Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Prado Museum
    ‪11 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Gran Via
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(144 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down duvets, minibar, in-room safe

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, down duvets, minibar, in-room safe

Classic Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(48 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1867)
The price is €321
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Barceló Torre de Madrid

About this property

Hard Rock Hotel Madrid

Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hard Rock Hotel Madrid. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from Prado Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:30 AM to 8:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1504 out of 2020 reviews
Rating 8 - Good. 353 out of 2020 reviews
Rating 6 - Okay. 105 out of 2020 reviews
Rating 4 - Poor. 40 out of 2020 reviews
Rating 2 - Terrible. 18 out of 2020 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Bhavaniba

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Gurgyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Jose

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and nice. I went for my birthday and was treated like a queen
Stayed 2 nights in Mar 2025

8/10 Good

Marilyn Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lourdes

Travelled with pets, Travelled with partner
Liked: Amenities
Excellent location. About a 5-10 minute walk from Atocha train station. Restaurants near or in walking distance. Staff were very professional and courteous. Room was lovely and clean! We brought our 2 year old pup and paid 30euros but the staff gave us a doggie bed and very helpful with any questions or concerns. Roof top was closed due to weather but the gym and garden was open. The garden area was beautiful with comfy chairs and tables to sit with family and friends for a lovely evening. Restaurant on location with basic food but price and food was decent. We highly recommend this hotel and we will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Stayed 1 night in Mar 2025

10/10 Excellent

Nayely

Liked: Cleanliness, property conditions & facilities
Was a great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and aesthetically new. The staff was friendly and extremely helpful. I would recommend staying here when in Madrid.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room was clean
Stayed 7 nights in Mar 2025

8/10 Good

Gordon John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellently situated for rail and underground, easy access to the centre of the city. Lots of places to eat close by, and the art museums are right on your doorstep. Room was lovely and clean, really nice and quiet, bed was so comfy, slept really well, a few nice touches in the room too and the fresh fruit platter was a nice touch on arrival. Public areas in the hotel were spotless, can’t fault the cleanliness. Breakfast was okay, there was a good choice, but the hot food was cold and not that nice to eat, and the cold meats and cheeses were lacking in variety. There was often one of the coffee machines out of order too, which was a nuisance when it got busy. Ordering food from the kitchen wasn’t a great thing to do at breakfast, as most days we had trips planned, so hanging around waiting for cooked eggs wasn’t handy and we didn’t want to be late for anything. Don’t get me wrong, breakfast was fine, but I just feel it could have been a bit better. Would I stay here again, yes, definitely, really enjoyed my stay, it’s a nice hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kirninder

Travelled with partner
Liked: Amenities
I loved this hotel. Very nicely decorated. Nice atmosphere in the lobby. A good place to get drinks and food. We liked the vibe. The rooms weren't really big but the king beds were proper king beds, which is tough to find in Spain. I loved the shower. I also liked how the sink and toilet were separated from the shower area. The only part that sucked was no fan where the toilets are ... the smell lingers for a bit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto

Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel but not for everyone. Pros: great location, staff, ambiance, amenities, and super comfortable beds. Cons: atrium rooms hear the concerts and lobby bar through the windows; we didn't mind, but light sleepers might. Huge shower, but no tub if you are traveling with small children. Trendy design = no door on the bathroom. No place to change clothes privately. Toilet has just a pane of frosted glass in front (like a public bathroom), and you can hear everything from the bedroom. Okay for solos/couples, but maybe awkward for sharing a room with a work college.
Stayed 2 nights in Mar 2025

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay at Hard Rock Hotel Madrid

Returning to Hard Rock Hotel Madrid feels like coming home. We were provided perks and upgrades through Expedia this time as well, so yes, we were spoiled.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, inspiring and cool
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the scenery
Stayed 1 night in Mar 2025

10/10 Excellent

Cara

Stayed 3 nights in Feb 2025

8/10 Good

Glenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean and the staff were lovely.
Stayed 2 nights in Mar 2025

6/10 Okay

Mei Ho May

We are 2 rooms with 2 couples staying in 5 nights. Unfortunately, they don’t have change the bed sheets for every day! Only cleaning and tidy the rooms. When check out I told front desk they just say sorry and free drinks (coffee or tea) .
Stayed 3 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with ambience

Very nice hotel with great service professionals. Short walk to Train station and convenient to local shopping in a walkable and safe area. Quite a distance away from the city center downtown, cathedral and historical venues, will require transportation.
Stayed 3 nights in Dec 2024

6/10 Okay

Christina

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel itself is very clean and the staff are very helpful and friendly. But know that if you are looking to sleep because you just traveled from somewhere far away- make sure you don’t have a room facing the atrium! The windows are not insulated at all and they have amplified concerts in that atrium. It sounded like the concert was in my room.
Stayed 1 night in Feb 2025

8/10 Good

KEXIN

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home

The staff were amazing and the location perfect! Close to the train station, Prado and other sights. Highly recommend this gem of a hotel in Madrid!
Stayed 3 nights in Feb 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025