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Hard Rock Hotel Madrid

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Creator video
Front of property
Rooftop terrace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(176 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | City view

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(74 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Hard Rock Hotel Madrid

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hard Rock Hotel Madrid. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from National Prado Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 17 and close September 30.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2023 out of 2701 reviews
Rating 8 - Good. 463 out of 2701 reviews
Rating 6 - Okay. 132 out of 2701 reviews
Rating 4 - Poor. 54 out of 2701 reviews
Rating 2 - Terrible. 29 out of 2701 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Stayed 3 nights in Feb 2026

10/10 Excellent

joedh o

Liked: Cleanliness, property conditions & facilities
My #1 option in Madrid. I have stayed 5 or 6 times.
Lobby
Stayed 8 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and very kindly all the staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
All good.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and spoke perfect English. They didn’t have our room ready when we arrived, so we got an upgrade. The showers and sink were very nice, decent-sized room. TV, AC, everything there worked just fine. We didn’t eat at the restaurant or bar there but there were always people sitting down and it was a nice environment to come back to.
Stayed 4 nights in Feb 2026

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, amenities
Great location. Very nice room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 3 nights in Feb 2026

10/10 Excellent

loraine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

LADY ROSELLE, Covina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, amenities
Perfect city break stay! Breakfast (in true Hard Rock style!) is fantastic with beautiful fresh juices, eggs made to order, great selection of continental & breads too. The room was beautiful, clean & beds were very comfortable. All staff were attentive, efficient & friendly. Couldn’t have asked for a better hotel for our trip!
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. The staff were all extremely pleasant, accommodating and helpful. The food at the restaurant was amazing.
Stayed 10 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very polite service
Stayed 4 nights in Jan 2026

6/10 Okay

Nicole

Stayed 6 nights in Jan 2026

8/10 Good

jose

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean rooms, excellent staff atittude, although location is not great, very few eating alternatives, and difference between superior room and suite is more than double
Stayed 8 nights in Jan 2026

10/10 Excellent

Rhys

Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spotless. The staff are all awesome ! The server in the morning breakfast was very friendly and funny
Stayed 3 nights in Jan 2026

10/10 Excellent

Toborris

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Hard Rock Hotel in Madrid was amazing! The staff is top tier. Gabriela was so friendly, helpful and a pure delight to work with but the remainder of the staff was equally as friendly and helpful. The room was clean and esthetically pleasing. The food and drinks were good! The location? Not the greatest but it’s walkable. Overall, it’s a very nice place so stay and the team makes it all worth while!
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica Aguilar

Stayed 3 nights in Jan 2026

10/10 Excellent

Sergio

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

8/10 Good

aleksandar

yes and yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Gabriel, Cabo San Lucas

Stayed 1 night in Jan 2026

10/10 Excellent

Angel

Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very fresh
Stayed 3 nights in Dec 2025

10/10 Excellent

DeAndra

Liked: Cleanliness, staff & service, amenities
The staff were wonderful, and our 6th floor garden facing room was quiet and spacious. The bed was super comfortable, and the room was really clean. The hotel is very close to the Atosha train station and many museums and gardens. We only stayed one night but would consider staying there again if we come back to Madrid. Only downside was the expensive breakfasts.
Stayed 1 night in Jan 2026