Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Relax in style with a modern bar and comfortable seating, surrounded by a stunning city view.
Relax in a spacious waiting area with plush sofas and contemporary chairs, surrounded by a sophisticated design and a large, framed artwork.
Enjoy a meal at the central bar surrounded by tall columns and comfortable seating.
Relax by the rectangular pool surrounded by lounge chairs and shaded by red umbrellas.
Enter a classic lobby with an arched doorway, reception desk, and cozy seating area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

View in a map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Puerta del Sol
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Deluxe Room (Family)

9.0 out of 10
Wonderful
(34 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (Family)

9.2 out of 10
Wonderful
(56 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(47 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(27 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Junior Suite, Terrace

9.6 out of 10
Exceptional
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(53 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Terrace (King)

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(90 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (King)

9.0 out of 10
Wonderful
(251 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(176 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Hotel Riu Plaza España

Hotel with bars, steps from Gran Via
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The sightseeing around Hotel Riu Plaza España gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • Steps from Gran Via and Plaza de España - Princesa
Hotel Riu Plaza España offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Riu Plaza España.

This 4-star Madrid hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 32.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3356 out of 4251 reviews
Rating 8 - Good. 555 out of 4251 reviews
Rating 6 - Okay. 194 out of 4251 reviews
Rating 4 - Poor. 69 out of 4251 reviews
Rating 2 - Terrible. 77 out of 4251 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel

Hotel is lovely, clean, modern and in a fantastic location. The breakfast is good but not as amazing as reviews make out. Limited plant based and allergen-free options. Parking availability was good but space is tight, for confident parkers only. They had 2 EV chargers free of charge also. Main problem with hotel is how busy it is which makes foyer and lift area quite stressful particularly at peak times. We stayed early May and the pool was not open despite the website saying it is open spring/summer. Hotels should really advertise exact dates to reduce disappointment, particularly for those travelling with children or choosing hotel based on specific amenities
Stayed 1 night in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Perfect location
Stayed 2 nights in May 2025

10/10 Excellent

Orlando

Stayed 2 nights in May 2025

6/10 Okay

Sopefolu

Liked: Cleanliness, staff & service

Great location, dated rooms.

The hotel is in a great location (very central) with spacious rooms and good breakfast! However, rooms are older, corridors look dated with slow lift service, room doesn't come with too many amenities and for the price, you could probably find better value. Access to the roof is great, but it can be so crowded with other tourists not staying at the hotel as well.
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine, Ponce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location… perfect upgraded to a suite
Stayed 1 night in May 2025

8/10 Good

Yenislet

Stayed 2 nights in Mar 2025

10/10 Excellent

Trung

Liked: Cleanliness, staff & service, room comfort
Breakfast is mediocre
Stayed 2 nights in May 2025

10/10 Excellent

Idalina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for Madrid stay

Absolutely delighted with recent stay here. Location is perfect and the metro is 20 seconds from the front door. Staff were all brilliant especially at breakfast. Breakfast buffet was great too. Would 100% return.
Stayed 3 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
La terraza ,
Stayed 15 nights in Mar 2025

10/10 Excellent

Aixa

Stayed 5 nights in Mar 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bueno el hotel
Stayed 2 nights in May 2025

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
La habitación demasiado pequeña y la vista a cañeria de aire acondicionado. Demasiado caro para eso
Stayed 2 nights in Apr 2025

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service
Me encanto la ubicacion, el aseo del hotel y su excelente servicio. Muchas gracias a ustedes y seguire hospedandome en sus hoteles.
Stayed 1 night in Apr 2025

10/10 Excellent

KATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this clean modern hotel with a wonderful breakfast. We were greeted upon arrival & given a choice of rooms. Very happy to be on 24th floor with a great view of Gran Via. Very comfortable room, bed & bath. Second time staying there & I’d return. Don’t miss the Rooftop!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dalene

Stayed 2 nights in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in a commercial area and fronting a park.
Stayed 3 nights in Apr 2025

10/10 Excellent

Myra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation! So close to all the tourists spots. Train station is right by the entrance of the hotel. The 360 degree viewpoint is amazing. Breakfast is out of this world. In front of the park.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Stayed 1 night in Apr 2025

10/10 Excellent

George

Stayed 3 nights in Apr 2025

10/10 Excellent

Luana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Asael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing, the rooms are lovely and the breakfast is very rich and yummy. Excellent experience.
Stayed 4 nights in Apr 2025

8/10 Good

patricia

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Great hotel

El hotel es bastanta centrico en todos lis aspectos lo unico malo es que dejan ingresar demasiado gente al rooftop y se llena tanto que uno como huesped no lo puede disfrutar comodamente porque se llena demasiado y la atencion de los meseros no es muy buena en el piso 27
Stayed 2 nights in Apr 2025