Hotel Riu Plaza EspaƱa

4.0 star property

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Photo gallery for Hotel Riu Plaza EspaƱa

Porch
Reception
2 bars/lounges, rooftop bar, lobby lounge
Presidential Suite Package | View from room
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Puerta del Sol
    ‪15 min walk‬
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ‪16 min drive‬

Room options

Deluxe Room (Family)

9.0 out of 10
Wonderful
(32 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (Family)

9.2 out of 10
Wonderful
(50 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(45 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(25 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Presidential Suite Package

10.0 out of 10
Exceptional
(3 reviews)
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Junior Suite, Terrace

9.6 out of 10
Exceptional
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(48 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Terrace (King)

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(83 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (King)

9.0 out of 10
Wonderful
(238 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Twin)

9.4 out of 10
Exceptional
(166 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Hotel Riu Plaza EspaƱa

Hotel with bars, steps from Gran Via
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza EspaƱa offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The sightseeing around Hotel Riu Plaza EspaƱa gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • Steps from Gran Via and Plaza de EspaƱa - Princesa
Hotel Riu Plaza EspaƱa offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Riu Plaza EspaƱa.

This 4-star Madrid hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 32.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel RIU Plaza EspaƱa Madrid
RIU Plaza EspaƱa Madrid
RIU Plaza EspaƱa
Hotel RIU Plaza EspaƱa Hotel
Hotel RIU Plaza EspaƱa Madrid
Hotel RIU Plaza EspaƱa Hotel Madrid

Hotel Riu Plaza EspaƱa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3267 out of 4149 reviews
Rating 8 - Good. 552 out of 4149 reviews
Rating 6 - Okay. 185 out of 4149 reviews
Rating 4 - Poor. 68 out of 4149 reviews
Rating 2 - Terrible. 77 out of 4149 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Great location. Most of staff were nice with exception of one employee
Stayed 3 nights in Mar 2025

10/10 Excellent

Edgar, Orlando

Stayed 9 nights in Mar 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gertrud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay there. Good breakfast with lots of options including gluten free. Staff super friendly. Very quiet yet well located. It’s a huge hotel with hundreds of guests but it doesn’t feel that way. It’s quiet and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel. Central with easy access by metro from airport (1 change). Good selection for breakfast buffet. Rooftop bar with great views. All in all a good choice for a short break in Madrid.
Stayed 3 nights in Mar 2025

8/10 Good

Rahul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big busy hotel…lively fort those who appreciate crowds. Top floors bars were great. Didn’t like the carpets and the superior king bedroom felt a bit squeezed for 2 adults 1 kid and 1 toddler. But they had crib and sofa bed ready on arrival. Bathroom was clean and adequate.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel of Madrid

Excellent hotel. Superb views. Very lovely and very polite staff. They will open the door of the hotel every time you arrive. Our room had a gorgeous view of the Plaza. The Gran Via avenue is awesome for walk. I think one of the best hotels you can stay in Madrid. There is also the crazy rooftop bar with the iconic foto of the city.
Arriving
Lobby cafecito
Stayed 5 nights in Mar 2025

8/10 Good

Yosniel, Cape Coral

Stayed 3 nights in Mar 2025

10/10 Excellent

Kelie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the restaurant ant atmosphere but the staff at times were rude when trying to get water or extra towels
Stayed 4 nights in Mar 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

fatima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 8 nights in Mar 2025

10/10 Excellent

Mazyar

Stayed 3 nights in Mar 2025

10/10 Excellent

nosleidy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice staff, great service at rooftop and sky lounge as well as the restaurant during breakfast. Highly recommended!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Horel

Super nice hotel. Just bocks from presidential palace and shopping. Breakfast was fantastic
Stayed 2 nights in Mar 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and easily walkable to all sites. Hotel big and busy, but well appointed, very clean and excellent value. Fabulous buffet breakfast- great selection of food.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia, Toa Baja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous. Its location is very centric, you can walk around to most of the main attractions as Mercado San Miguel, Plaza Mayor or Museo del Prado. Its staff is friendly and helpful. Taxi station is at left corner and train station right in front. As a lady, the only downside was the hair dryer. So, bring your own with an European electric converter (lol).
Stayed 1 night in Mar 2025

8/10 Good

Lyanette

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pegah

Travelled with family
Liked: Property conditions & facilities
Was my first time in Madrid stay here and for sure will come back
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 1 night in Mar 2025

8/10 Good

Rupa, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Inesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel! Highly recommend. Location is amazing. Our room was large, quiet, and with great views. Breakfast was outstanding with lots of choices. Service was top notch. We made great memories in Madrid. Thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paulo Marcio, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the breakfast is wonderful, had a great time with my family
Stayed 7 nights in Mar 2025

6/10 Okay

Jose Raul Alonso

Location
Stayed 6 nights in Mar 2025