"The hotel was in a perfect location. The Plaza de Espana Metro station is right outside the hotel. Great access to all of the sights and attractions. ... " More
22 Feb 2024 by Online Reputation Manager
Dear Kieran,Thank you for visiting us.We are glad to hear that you enjoyed your stay and we are pleased to note your feedback as it is very important for us to know your impressions.Please visit us again soon at any of our facilities, we look forward to providing you with the 100% satisfactory experience that we are known for.Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager
14 Feb 2022 by Online Reputation Manager
Dear Fahim , Thank you for your review and feedback following your recent visit. We are glad you appreciated the hotel´s locationm however, it is disappointing to read that you had a displeasing experience and that you didn't have a perfect stay. We are sorry for not delivering the experience you expected from us. Your comments will be shared with our team so that we can look into this more thoroughly to ensure that you have a much more positive experience next time. We remain respectfully, Hotel Riu Plaza Espana Online Reputation Manager
12 Apr 2024 by Online Reputation Manager
Sehr geehrte Ladina,vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie bei uns waren und dass Ihnen Ihr Aufenthalt so gefallen hat.Hoffentlich haben das Team und wir bald wieder die Möglichkeit, Sie als Gast bei uns begrüßen und verwöhnen zu dürfen.Mit freundlichen GrüßenHotel Riu Plaza EspañaOnline Reputation Manager
3 Apr 2024 by Online Reputation Manager
Sehr geehrter Sandro,herzlichen Dank für die wunderbare Bewertung und Ihre lobenden Worte.Ihre Zufriedenheit ist unser Ansporn jeden Tag aufs Neue unser Bestes zu geben!Wir würden uns freuen Sie bei Ihrem nächsten Besuch wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen Hotel Riu Plaza EspañaOnline Reputation Manager
27 Mar 2024 by Hotel Riu Plaza España Online Reputation Managemen
Sehr geehrte Corina,Vielen Dank, dass Sie bei uns gewohnt haben.Wir entschuldigen uns jedoch für etwaige Unannehmlichkeiten und werden die Geschäftsleitung informieren.Wir empfehlen unseren Gästen immer, nicht zu zögern, unserem Team mitzuteilen, wenn etwas nicht in Ordnung ist. Bitte nehmen Sie unsere Entschuldigung an.Mit freundlichen Grüßen,Hotel Riu Plaza EspañaOnline Reputation Management
9 Feb 2024 by Online Reputation Manager
Sehr geehrter Mustafa,herzlichen Dank für Ihre motivierende und durchweg positive Rückmeldung bezüglich Ihres neulichen Besuchs bei uns im Hotel Riu Plaza España. Hoffentlich dürfen wir Sie sehr bald wieder bei uns begrüßen und verwöhnen dürfen!!Mit freundlichen Grüßen,Hotel Riu Plaza EspañaOnline Reputation Manager
The following facilities or services will be unavailable from May 9 2024 to May 14 2024 (dates subject to change):
Hotel Riu Plaza España offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza España. A complete renovation of Hotel Riu Plaza España was completed in August 2019. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Hotel Riu Plaza España offers 583 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.
Guests can enjoy buffet breakfast for a fee.
Lobby Bar – This lobby lounge only serves light fare.
Sky Bar – This rooftop bar only serves light fare. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses wind energy
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses wind energy. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
