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Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Porch
Creator video - submitted by Blonde Travel
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
C/ Gran Via, 84, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

9.0 out of 10
Wonderful
(272 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(195 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(104 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(28 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Family)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

9.0 out of 10
Wonderful
(36 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(61 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

9.4 out of 10
Exceptional
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(59 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About this property

Hotel Riu Plaza España

Hotel with bars, steps from Gran Via
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The sightseeing around Hotel Riu Plaza España gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • Steps from Gran Via and 10 minutes by foot from Royal Palace of Madrid
Hotel Riu Plaza España offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Riu Plaza España. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 32.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Covered self parking fee: EUR 32.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3566 out of 4537 reviews
Rating 8 - Good. 585 out of 4537 reviews
Rating 6 - Okay. 216 out of 4537 reviews
Rating 4 - Poor. 80 out of 4537 reviews
Rating 2 - Terrible. 90 out of 4537 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevator system could go with some improvements. We also had no access to the rooftop due to two days of private functions. Otherwise the hotel was really nice and its location quite superb.
Stayed 4 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roof top bar closed for private event

Friendly. Check in, good amenities, nice room. The roof top bar was CLOSED for private events both days I was there so what was a big selling point for this hotel wasn’t available. If I’d known I would have booked somewhere else because there’s plenty of other good hotels to chose from
Stayed 2 nights in Sep 2025

6/10 Okay

Manoj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is overall very nicely located and easy to travel from. It was clean and the bathroom was very spacious. However the service left a LOT to be desired😖! Here are a couple of examples: once when asked the doorman to call us a cab he just pointed to the taxi driving by and said that you will find it there! How unprofessional!! Also we were leaving early for a trip so I asked them to provide some croissants or something to the room ( mind you this is a hotel that does full breakfast) and they refused since it was about 10 minutes before 7 — there usual time😟. In summary facilities and location good customer service bad!
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis Mariano, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room with nice selection of toiletries. All these, with buffet breakfast included! Definitely recommend this place to stay! Thanks RIU…. Till next time….
Stayed 3 nights in Sep 2025

10/10 Excellent

sisi

Travelled with partner
Liked: Cleanliness, amenities
Super good location. Service also super .
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top observation area and bar excellent for viewing the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was extremely smooth and fast, the room was amazing! We walked in and were immediately impressed with our room! It was clean and extremely quiet, directions for how to cast from our phone to the TVs was super simple. The shower/ water pressure were great and they have shampoo and conditioner that smelt great. There was a little fridge, kettle, iron/ ironing board which was helpful. Breakfast was great with a lot of options and good fresh foods as well. Staff was quick, efficient and very nice/helpful. Checkout was also just as quick. Wish we would have had more than one night so we could have checked out the roof bar but based on the rest of the hotel I would venture to bet it’s just as good! If I ever come back to Madrid I will absolutely be booking here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is THE EXPERIENCE. The staff are very friendly, the room was very clean. The breakfast was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice hotel ,beautiful roof top area
Stayed 1 night in Sep 2025

10/10 Excellent

Idileidy

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Kurt T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very large. Several adjacent coffe shops that open at 7
Stayed 2 nights in Sep 2025

10/10 Excellent

Penelope

Stayed 2 nights in Sep 2025

10/10 Excellent

Pinky

Liked: Cleanliness, staff & service, property conditions & facilities
highly recommended☺️
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, check in soothe and welcoming. Apartment good size and nice touch with fridge and tea making facilities. Breakfast was excellent with choice for everybody. Pool small but adequate. Again nice that towels are handed out. Rooftop bar superb, food options adequate, so busy but hotels guests given priority. Good location, no complaints at all.
Stayed 6 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

jose Leonardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Sep 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is great. Location, the staff, the rooftop. Will definitely come back.
The rooftop
View of the Hotel by Plaza de Espana
Stayed 3 nights in Sep 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, but had problems with air conditioning.

Stayed 9 nights in Sep 2025

10/10 Excellent

Ilsy, Overland Park

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at the center of Madrid perfect location, close to everything, lots of dining options and the staff was super friendly- Luis was super fun my fellow Dominican, kitchen staff very professional as well and attentive. Will be back for sure!
Stayed 5 nights in Sep 2025

10/10 Excellent

Anne

Stayed 2 nights in Sep 2025

10/10 Excellent

Alice M, Coamo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic experience at Riu Plaza España! The rooftop views are absolutely spectacular, offering a breathtaking panorama of Madrid that’s perfect for photos or simply soaking in the city’s beauty. The hotel features excellent dining options, with a variety of restaurants and bars to suit every taste. One of the highlights was the breakfast buffet—a delicious and abundant spread with fresh, high-quality choices that made every morning a treat. Highly recommended for anyone looking for comfort, style, and unforgettable views in Madrid.
Stayed 1 night in Sep 2025

6/10 Okay

Johan

Ok
Stayed 1 night in Sep 2025