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Standard Double Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Riad Elisa, you're connected to a shopping centre and just a quick walk from Jemaa el-Fnaa. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, facials or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • 7 minutes by foot from Jemaa el-Fnaa and a 2-minute drive from Marrakech Plaza

Riad Elisa ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riad Elisa

Everyone (2)
2 out of 5
Für diesen Preis ist dieser Riad nicht empfehlenswert. Wir hatten als erstes ein Zimmer es hat nach Kanalisation gerochen, wir konnten anschliessend das Zimmer wechseln. Zudem hatten wir 1 Tag lang kein Wasser und 2 Tage kein W-LAN. Die Austattung vom Riad sieht schön aus jedoch ist es in jedem Zimmer sehr kalt. P

Posted by on 31 Dec 2019

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3 out of 5
Das Riad ist zwar schön jedoch seinen Preis nicht wert

Posted by on 24 Apr 2019

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5 out of 5

schönes Riad, sehr zentral

Das Personal ist sehr freundlich und hilfsbereit. Stehen stets bereit bei Fragen. Die Zimmer sind sehr schön eingerichtet und es hat genügend Platz und sind sehr sauber. Es hat kein Haartrockner oder Minibar. Ich würde jederzeit wieder in diese Riad gehen.

Posted by on 15 Nov 2017

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Comment from Hotel Management

23 Nov 2017 by BAHIA SAID

Dear customer, We would like to thank you for your kind comment about our hotel and staff on Expedia and we are very grateful for have received you. We appreciate your recommendation which helps us to build a better e-reputation for our hotel. We welcome you to come back visiting Marrakech and it would be an honor for us to give you warm reception again. Warm regards,

3 out of 5
Pros: Der Spanereich ist zwar sehr klein aber sehr schön und die Lage.
Location: Im Zentrum, zu Fuss sind die Restaurants und di Märte erreichbar.
Die Lage ist sehr gut! Es ist dringend zu empfehlen, vom Hotel abgeholt zu werden, die Taxifahrer kennen nicht alle Hotels/Riad. Das Personal ist sehr freundlich und hilfsbereit, sie empfehlen Restaurants und Ausflugsmöglichkeiten.

Posted by on 3 Oct 2017

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Property Features

Riad Elisa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. Spa services, a terrace, and barbecue grills are also featured at the luxury Riad Elisa. Smoking is allowed in designated areas at this 5-star Marrakech riad.

  • 1 building
  • 13 guestrooms or units
  • 2 levels
  • Built in 2015
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marrakech Central Station (2.8 km / 1.7 mi)

Room Amenities

Riad Elisa offers 13 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 26-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

The riad hosts a free manager's reception daily.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the riad include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riad Elisa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 100
  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riad Elisa Marrakech
  • Elisa Marrakech
  • Riad Elisa Riad
  • Riad Elisa Marrakech
  • Riad Elisa Riad Marrakech

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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