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Riad Karmela Princesse

4.5 star property
VIP Access

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Photo gallery for Riad Karmela Princesse

Junior Suite, Terrace | Terrace/patio
Hallway
Indoor pool, pool loungers
Family Suite | View from room
Junior Suite, Terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Laundry
  • Room service

Explore the area

View in a map
4 Derb El Ferrane, Rue Azbezt, Ben Salah, Medina, Marrakech, 40000
  • Jemaa el-Fnaa
    ‪10 min walk‬
  • Bahia Palace
    ‪12 min walk‬
  • Majorelle Garden
    ‪5 min drive‬
  • Marrakech (RAK-Menara)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Karmela Princesse

Luxury riad with a full-service spa and free breakfast
This riad features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Riad Karmela Princesse offers 10 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the riad include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at Riad Karmela Princesse. During your stay, you're just a quick walk from Shrob ou Shouf Fountain. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room
  • 6 minutes by car from Jemaa el-Fnaa and 6 minutes from Le Grand Casino de La Mamounia
  • Airport shuttle service available for a fee
Riad Karmela Princesse offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Spa services, a library, and a terrace are also featured at the luxury Riad Karmela Princesse. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Marrakech riad.

Guests are served free continental breakfast. An additional breakfast is available daily for a fee. The riad hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Karmela Princesse

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 50
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 80
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per room (one way)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Riad Karmela Princesse offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riad Karmela Princesse Marrakech
Karmela Princesse Marrakech
Karmela Princesse
Riad Karmela Princesse Riad
Riad Karmela Princesse Marrakech
Riad Karmela Princesse Riad Marrakech

Riad Karmela Princesse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 83 reviews
Rating 8 - Good. 16 out of 83 reviews
Rating 6 - Okay. 5 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 6 stars I would. Mohamed, Amine, Aziz, and Fatima were excellent and saw to our every need. The Riad is beautiful and comfortable. I cannot recommend Riad Karmela Princesses enough.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

MARTIN, Mont-Tremblant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incroyable, hospitalité et situé en plein coeur de la vieille ville, très spectaculaire.
Stayed 1 night in Jan 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad was amazing beautiful décor felt like a true palace and the staff was beyond amazing friendly respectful and extremely attentive and professional. We loved everything and every second there. Will & Daisy.
Stayed 7 nights in Oct 2024

6/10 Okay

Charles

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was beautiful although check out was a bit chaotic and wasn’t explained clearly.
Stayed 3 nights in May 2024

6/10 Okay

John

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Justin Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. Central to everything you want to see and do. The staff is amazing and super friendly. Also safe and enjoyable for LGBTQ .
Stayed 5 nights in Nov 2023

10/10 Excellent

KD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!
Stayed 6 nights in Nov 2023

10/10 Excellent

Joanne

Travelled with partner
Stayed for 4 nights and had a wonderful stay. The place is an oasis of tranquility in the busy medina. The room was beautiful and the bed was super comfy. Breakfast was lovely. We had a massage there and that was better than the massage we had at another place where we went for a hamman. But on top of that it’s the staff that get this place 5 stars. Welcoming, attentive, friendly and extremely helpful. They gave us recommendations, made phone calls for trips, organised taxis and tuktuks and changed money. Without them we’d have spent a lot more time searching the medina - which is also part of the point of going to Marrakech -but not if you want to be somewhere at a set time!
Stayed 3 nights in Oct 2023

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

DANIEL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bed was rock hard and very uncomfortable. Otherwise the place was satisfactory.
Stayed 2 nights in Oct 2023

4/10 Poor

Flordeliza

Travelled with group
Liked: Staff & service
The front desk was very helpful, Mohamed was very patient with us. He took the time explaining the maps going to Jemma el Fnna, but we still got lost twice. He also checked on us when we were walking to the square. At 1am we were going back to the Riad, we couldn’t find our place, I used goggle maps, there was no connection. It was very dark and scary, we called the hotel but could not connect. I would not want to stay there next time because of the difficulties finding the Riad. There’s should be more lights and signs visible for the location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jean, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Enchanting Stay at Riad Karmela Princesse, Morocco Review: My stay at Riad Karmela Princesse in Morocco was an unforgettable experience that genuinely encapsulated the essence of Moroccan hospitality and charm. From the moment I set foot inside the Riad, I was enveloped by an atmosphere of tranquility and elegance. The traditional Moroccan architecture and design resonated with an authentic and luxurious touch that was both captivating and comforting. The Riad Karmela Princesse team went above and beyond to ensure my comfort and satisfaction. The staff were exceptionally courteous, attentive and displayed a genuine passion for service that was truly heartwarming. Their dedication to guest satisfaction was evident in every interaction. The rooms were beautifully appointed, combining traditional Moroccan aesthetics with modern amenities for an optimal blend of comfort and style. The enchanting rooftop terrace was a delightful retreat, offering stunning views of the bustling Medina. The culinary offerings were another highlight of my stay. The breakfast was a feast of local delicacies, freshly prepared and served with a personal touch. I would highly recommend Riad Karmela Princesse to anyone visiting Morocco for an authentic, luxurious, and memorable stay. The charm of the Riad and the warmth of its team have left an indelible impression, making it my go-to choice for future visits. Rating: 4.5/5 stars

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Sachin

Stayed 2 nights in Jun 2023

10/10 Excellent

Karen, Delano

Stayed 2 nights in Jun 2023

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
We enjoyed this property as the location was pretty central to everything and the breakfast options were great!
Stayed 5 nights in May 2023

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at Riad Karmela Princesse in early April. The staff at both Karmela Princesse and Riad Karmela opposite could not have been more helpful, friendly or kind. The Riad was an oasis of calm in the middle of the Medina. We had booked a suite for us and our two teenage children and had great rooms next to each other. The kids had a wonderful time with a great mix of activities as well as time on the terrace in the sun and in the pool. The Riad also had wifi everywhere which was super useful. Everyone was keen to ensure we had a wonderful trip and offered many suggestions for day trips and outings. We booked a day trip Ourika Valley, an evening trip with camel rides in the Desert D'Agafay as well as Jardin Majorelle during the day and the trips and transport were ideal. All of the drivers were friendly and informative and the map that the Riad provided on day one was brilliant and easy to follow through the Medina. As it was Ramadan while we were there we ate most of our evening meals in the Riad (due to timings) where they offered a choice of two set menus that changed each day. Every meal was fantastic and there was plenty of it. The breakfasts were also delicious and offered plenty of variety. Would highly recommend Riad Karmela Princesse
Stayed 4 nights in Apr 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, restful and restorative. Wonderful staff who can’t do enough to give you the best experience whilst leaving you to it. This was our seventh visit to Marrakech, and by far the best Riad. Thanks Guys.
Stayed 7 nights in Mar 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and helpful staff. Great location in old city.
Stayed 7 nights in Mar 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice Riad

Lovely staff at this comfortable Riad . Good service , clean accommodation.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous stay! Incredible location (yes, like every Riad, hard to find, so use their air transport). So accommodating and helpful. Steps from the souk and all your dinner options, yet quiet and delightful.
Stayed 6 nights in Feb 2023

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Quiet refuge in the chaos

The room was not in great condition. Curtains didn't close properly. Room fridge didn't cool. The bathroom tiles cracked and tired looking. The general lobby is nice and comfortable. Breakfast is good and the staff are friendly and helpful. One day there was no hot water and that was annoying but eventually fixed. Airport pick up and other transport arrangements were good. The Agafay desert outing we booked thru the hotel was horrible and wouldn't recommend.
Stayed 7 nights in Feb 2023

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Riad Karmela Princesse. It is a stunning property, beautifully designed in true Moroccan style. We stayed there with our 2 kids (11 and 8) and had a family room which were 2 rooms next to each other. The rooms were spacious, both with lovely bathrooms. The staff were so warm and welcoming and nothing was too much trouble. It is located in the heart of Marrakech and close to cafes, souks, restaurants etc - all a short walk away. We'd highly recommend it.
Stayed 5 nights in Feb 2023