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Emporio Mazatlan

3.5 star property

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Photo gallery for Emporio Mazatlan

2 outdoor pools, pool umbrellas, pool loungers
Property amenity
Property amenity
Exterior
On the beach, beach volleyball

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, 51, Mazatlán, SIN, 82110
  • Place, The Mazatlan Malecón
    ‪3 min walk‬
  • Place, Sea Shell City Museum
    ‪9 min walk‬
  • Place, Punta Camaron Beach
    ‪10 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Room

Prestige Room

Prestige Room

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver

Premium bedding, in-room safe, desk, laptop workspace

Super Saver

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Superior Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Room

7.8 out of 10
Good
(59 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Emporio Mazatlan

At Emporio Mazatlan, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball.
Emporio Mazatlan offers 133 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Emporio Mazatlan. During your stay, you're just a quick walk from The Mazatlan Malecón. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Condimento
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym and volleyball
  • Just a 3-minute walk from The Mazatlan Malecón and 13 minutes by car from Olas Altas Beach
Emporio Mazatlan offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Emporio Mazatlan. Free self parking is available.

This 3.5-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Condimento - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 355 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Condimento

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Built in 1964
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 355 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Emporio Hotel
Emporio Hotel Mazatlan
Emporio Mazatlan
Mazatlan Emporio
Emporio Mazatlan Hotel Mazatlan
Emporio Resort Mazatlan
Emporio Mazatlan Hotel
Emporio Mazatlan Hotel
Emporio Mazatlan Mazatlán
Emporio Mazatlan Hotel Mazatlán

Emporio Mazatlan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real beach front rooms. Long wait to check in. That was the only thing I didn't like.
Stayed 3 nights in Nov 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and welcoming. The breakfast buffet had great variety of food.
Stayed 4 nights in Nov 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many of the city's attractions, in addition of being a very safe place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
This is my favorite hotel in Mazatlán! clean rooms, amazing bedding !!! I will come back to this hotel again!
Stayed 3 nights in Nov 2025

10/10 Excellent

DAISY

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
That’s very good love it
Stayed 3 nights in Oct 2025

10/10 Excellent

FRANZ

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2025

6/10 Okay

Alberto

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Had roaches in our room… no hot water in shower. Brought it up to the staff, nothing was resolved.
Stayed 7 nights in Oct 2025

10/10 Excellent

Maria, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Lidia M

Stayed 4 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were clean, a bit over price in the bar area even compared to their competitors down the street with newer facilities (varali) I did not try their breakfast Pool second night was really dirty like it handed been touched all day personally I wouldn’t stay again
Stayed 1 night in Oct 2025

10/10 Excellent

jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem: NO LOCAL CHANNELS everything's else perfect
Stayed 3 nights in Oct 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, clean room, friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Alvaro

Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ia very friendly. Breakfast was included with buffet style. Accessible to beach, restaurants. Location is convenient. Second time staying and I will return.
Stayed 6 nights in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Emporio. The staff were great, helpful, and friendly. The property is comfortable, clean, and the restaurant (brunch especially) is great.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lorena, Pico Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and professional. Monica the waitress was very attentive and friendly. The location is excellent!
Stayed 6 nights in Aug 2025

10/10 Excellent

RODOLFO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

pedro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has to be one of the most disgusting I have ever stayed in. From the smell to how dirty the room was. We booked for 3 nights but only stayed 1. The smell was horrendous, the bathroom was disgusting. The manager and Expedia did nothing to refund us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Mazatlan
Stayed 5 nights in Jul 2025

6/10 Okay

Daniel

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Pool are was dangerous need to make it safe
Stayed 5 nights in Jul 2025

8/10 Good

Maria

Stayed 3 nights in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for hotel. Spacious clean room. Friendly staff. Pool and beach front. Central to tourists attractions.
Stayed 4 nights in Jun 2025