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Emporio Mazatlan

3.5 star property

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Photo gallery for Emporio Mazatlan

On the beach, beach volleyball
Exterior
Exterior
On the beach, beach volleyball
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, 51, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪3 min walk‬
  • Mazatlán Aquarium
    ‪5 min drive‬
  • El Cid Country Club Golf Course
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪29 min drive‬

Room options

View all photos for Prestige Room

Prestige Room

Prestige Room

  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

32-inch plasma TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Emporio Mazatlan

On beach with 2 outdoor pools, near Mazatlán Aquarium
At Emporio Mazatlan, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball.
Emporio Mazatlan offers 133 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Emporio Mazatlan. During your stay, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, 2 outdoor pools, and a restaurant are available.
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Condimento
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym and volleyball
  • Just a 3-minute walk from The Mazatlan Malecón and 5 minutes by car from Mazatlán Aquarium
Emporio Mazatlan offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Emporio Mazatlan. Parking is available for a fee.

This 3.5-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Condimento - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 314 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Condimento

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 per person
  • Self parking fee: MXN 314 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Mazatlan
Emporio Mazatlan
Mazatlan Emporio
Emporio Mazatlan Hotel Mazatlan
Emporio Resort Mazatlan
Emporio Mazatlan Hotel
Emporio Mazatlan Hotel
Emporio Mazatlan Mazatlán
Emporio Mazatlan Hotel Mazatlán

Emporio Mazatlan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1007 reviews
Rating 8 - Good. 270 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 86 out of 1007 reviews
Rating 2 - Terrible. 90 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Luz

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went a day before my reservation’s date to ensure the 8 rooms reserved and I asked if my family arrives between 2-3 pm would they be able to leave their Lauggage before 3pm. And they said that it was not a problem. I also recommended for 3-4 other families to stay at this hotel. When my family arrived around 2:20 pm we couldn’t checked in at that time. We had to wait until 3 pm supposedly none of the rooms were available before 3 pm. If we had 10-11 rooms for 3 to 8 days I thought it would be nice from you guys to give us some graceful time to stay since I recommended 10-11 rooms for those dates. I had an event for that weekend.
Stayed 5 nights in Jan 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD CUSTOMER SERVICE
Stayed 1 night in Jan 2025

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was wonderful specially our pool server Monica Fonseca always made sure we had everything we needed.
Stayed 7 nights in Dec 2024

10/10 Excellent

Garett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT STAY!!

We LOVED our stay here.. buffet was AMAAAZING!!! And restaurant overlooks ocean beautifully!! Location near many restaurants and mucho tiendas for shopping… local green bus is about $1 to and 10-15 min ride go to old Mazatlan.. or can walk along beach or wide beachfront walkway… best hot water and shower pressure out of 8 hotels on our trip… hot tub actually had reasonably hot water in it… though it’s a popular spot! Beach out front not bizzy and perfect for tanning.. view and sunsets spectacular!!
View from hotel beach of neighboring architecture
A block from hotel
Olas Atlas
Fresh fish and seafood in Mazatlan
Stayed 4 nights in Jan 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The hotel is located in a very good location, close to food, and the beach.
Stayed 4 nights in Jan 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Yolanda

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel, ATGLEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really loud noise in the bar next door until 1:45 AM. The band played with a bass that was so loud we could feel vibration in the bed. And earplugs didn’t help at all. We left the hotel after 2 nights and they had the audacity to charge us for an extra night. I will never stay there again and do not recommend this place at all.
Stayed 6 nights in Nov 2024

10/10 Excellent

Norma

Stayed 5 nights in Nov 2024

4/10 Poor

Garry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Extreme road noise cars and trucks til 3AM units are under construction and unit needs upgrade badly this is a 2-2.5 hotel
Stayed 6 nights in Oct 2024

4/10 Poor

Ricardo, Los Angeles

Travelled with group
Liked: Cleanliness, property conditions & facilities
Had to wait to get checked in and it was a long time. I also had family in town and I could not have company.
Stayed 3 nights in Oct 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Na
Stayed 3 nights in Oct 2024

10/10 Excellent

FRANZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

8/10 Good

stacy

Liked: Staff & service
Walking distance to the malecon
Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service
The entry door of our room was a little off and hard to close. Everything else was decent
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Oct 2024

8/10 Good

Maria, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice personal
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Na
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

No frills hotel

Front desk and cleaning staff were amazing! The rest of the hotel, not so much. Multiple pool areas were missing tiles. Many parts of the hotel had half-finished renovations. A lot of sand in the pool, proof that it wasn't cleaned regularly. Pool area staff were just okay. If you are looking for a cheap, no frills hotel that's close to the Golden Zone, this is a good one.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 3 nights in Sep 2024

2/10 Terrible

Sandra

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our roof came down in middle of the night, after we notified the hotel they didn't have any available room at that time. The next morning they were going to move us to a downgraded room but if we haven't have asked for a room just like the one we booked, they wouldn't have given it to us, the manager then came to talk to us and told us that the rooms we were in were just renovated in which they didn't look like it at all, the manager then said they were going to find a solution for us in which they didn't until we took initiative and complained with expedia instead. We weren't satisfied with the solution they gave us.
Stayed 7 nights in Sep 2024