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Emporio Mazatlan

3.5 star property

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Photo gallery for Emporio Mazatlan

On the beach, beach volleyball
View from property
Exterior
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, 51, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪3 min walk‬
  • El Cid Country Club Golf Course
    ‪16 min walk‬
  • Mazatlán Aquarium
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪32 min drive‬

Room options

View all photos for Prestige Room

1 bedroom, premium bedding, in-room safe, desk

Prestige Room

8.8 out of 10
Excellent
(10 reviews)
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, in-room safe, desk

Superior Room

7.8 out of 10
Good
(53 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Ocean View

  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Emporio Mazatlan

On beach with 2 outdoor pools, near Mazatlán Aquarium
At Emporio Mazatlan, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball.
Emporio Mazatlan offers 133 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Emporio Mazatlan. During your stay, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, 2 outdoor pools, and a restaurant are available.
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Condimento
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym and volleyball
  • Just a 3-minute walk from The Mazatlan Malecón and 5 minutes by car from Mazatlán Aquarium
Emporio Mazatlan offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Emporio Mazatlan. Parking is available for a fee.

This 3.5-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Condimento - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 314 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Condimento

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1964
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 per person
  • Self parking fee: MXN 314 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Mazatlan
Emporio Mazatlan
Mazatlan Emporio
Emporio Mazatlan Hotel Mazatlan
Emporio Resort Mazatlan
Emporio Mazatlan Hotel
Emporio Mazatlan Hotel
Emporio Mazatlan Mazatlán
Emporio Mazatlan Hotel Mazatlán

Emporio Mazatlan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Liked: Staff & service
😍
Stayed 4 nights in May 2025

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My wife and I stayed for a couple days second week of May 2025. We originally had reservations at a different resort after doing a lot of research prior to coming here. We decided to switch to El Emporio after some friends decided on joining us and recommended the area “zona dorada”. While we did make the best of it, our stay was not to expectations compared to other resorts in Mexico we have stayed at. The food was good. First day we ordered a la carte and what we ordered as good. Subsequent days we had the buffet. The first buffet the girl made some delicious omelets. The second day it was another girl who had no clue how to make an omelet, it ended being more like a scramble. Not a big deal, was still good. Overall, good food choices with all kinds of flavors. For some reason, I really enjoyed the oatmeal the best. Now the issues, we reserved an “ocean side” view. And yes, we had a view of the ocean from our windows, but, our room was at the front of the hotel which was the furthest from the ocean and closest to the street. As a result, we heard the traffic and outside noise all night. The water went out on us while showering on the second day. Was able to barely finish with a trickle to get the shampoo off until it went out completely. We let the front desk know and the receptionist stated it was odd and to let the maintenance staff know. I was a little surprised because I expected for her to handle, not I. Not a big deal, went about my day. On our last and 3rd day, the w
Stayed 2 nights in May 2025

10/10 Excellent

Catalino

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevator issues for 2 days.
Stayed 2 nights in May 2025

10/10 Excellent

Gilberto Carrillo Herrera

Stayed 2 nights in May 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed vine
Stayed 1 night in Apr 2025

2/10 Terrible

Honesty

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 5 nights in Apr 2025

10/10 Excellent

Victor Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua, Garden Grove

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place; Your right in the middle of everything within walking distance. The breakfast buffet was amazing
Stayed 3 nights in Apr 2025

8/10 Good

Nicole

Stayed 3 nights in Mar 2025

10/10 Excellent

Fernando

Stayed 2 nights in Apr 2025

10/10 Excellent

Anarely, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy eficiente y profesional.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel next to entertainment, food, and beach

Nothing bad to report. Average room for average price during low season
Stayed 3 nights in Apr 2025

8/10 Good

Raul

Stayed 6 nights in Mar 2025

10/10 Excellent

Orlando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MARILY

Stayed 1 night in Apr 2025

10/10 Excellent

Ariadne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was great. The housekeeper for our 2nd and 3rd days was so friendly and sweet. Amenities were amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
We love that it is closed to the Malecón and Muchacho Alegre. It does has its own beach access.
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property so much. So close to everything and the price is excellent.
Stayed 3 nights in Mar 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Over all a really good experience. Check in was a bit late and the pools need maintenance. But over all a good experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio, SANGER

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente el hotel limpio el servicio exelente y el area super bien recomendado
Stayed 4 nights in Mar 2025

2/10 Terrible

thalia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Terrible, you don’t get what you pay for. I payed for an ocean view room and was told in front desk they didn’t have any available, they just have me whatever they had.😡
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Nothing unique. Cleaning staff only wipe glasses and mugs. Previous guest lip gue on coffee mugs. Little difficult to clearly communicate with staff due to English language low proficiency.
Stayed 7 nights in Feb 2025