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Pueblo Bonito Mazatlan - All Inclusive

4.0 star property
VIP Access

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Exterior
Creator video
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Camaron Sabalo 2121, Fracc. Sabalo Country, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Cerritos Beach
    ‪10 min walk‬
  • Place, Witches Beach
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior with Sea View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior with Ocean View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Luxury with Sea View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Luxury with Sea View

  • 70 sq m
  • Sleeps 6

View all photos for Suite Master with Sea View

Living area

Suite Master with Sea View

  • 70 sq m
  • Sleeps 6

View all photos for Suite Executive with Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Executive with Ocean View

  • 70 sq m
  • Sleeps 6

View all photos for Luxury Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite

9.2 out of 10
Wonderful
(20 reviews)
  • Resort view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite Oceanfront

  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Family Suite Oceanfront

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Family Suite Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Family Suite Ocean View

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Luxury Suite Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior

  • 53 sq m
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite

  • 70 sq m
  • Sleeps 6

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About this property

Pueblo Bonito Mazatlan - All Inclusive

Family-friendly fun on the beach, with 2 outdoor pools
At Pueblo Bonito Mazatlan - All Inclusive, spend the day on the beach where you can enjoy surfing/body boarding. Then return for a meal at one of the property's 5 restaurants.
Pueblo Bonito Mazatlan - All Inclusive offers 247 accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Pueblo Bonito Mazatlan - All Inclusive. During your stay, you're just a quick walk from Playa Brujas. Enjoy features like free WiFi in public areas, free valet parking, and a free area shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Italian cuisine at Angelos Gourmet, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna and sailing
  • Just a 4-minute drive from The Mazatlan Malecón and 7 minutes from Cerritos Beach
  • Free local-area shuttle service
Pueblo Bonito Mazatlan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Pueblo Bonito Mazatlan - All Inclusive offers its guests 2 outdoor swimming pools, a hot tub, a sauna, and a children's pool. There are 5 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. WiFi is free in public spaces.

Event space at this property measures 2788 square feet (259 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Pueblo Bonito Mazatlan - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mazatlán property.

Angelos Gourmet - This restaurant specializes in Italian cuisine and serves dinner only.
Las Palomas - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Cilantros - This beach restaurant specializes in seafood and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours (limited menu)
Meals and beverages at companion properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Angelos Gourmet
  • Cilantros
  • Las Palomas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Hot tub
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free area shuttle
  • In-room babysitting

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,788 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pueblo Bonito Mazatlan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bonito Pueblo Mazatlan
Mazatlan Pueblo Bonito
Pueblo Bonito Hotel Mazatlan
Pueblo Bonito Mazatlan
Pueblo Mazatlan
Pueblo Bonito Mazatlan Hotel Mazatlan
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito All Inclusive
Pueblo Bonito
Pueblo Bonito Mazatlan All Inclusive All-inclusive property
Pueblo Bonito All Inclusive All-inclusive property
Pueblo Bonito Mazatlan Inclus
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito Mazatlan - All Inclusive Mazatlán
Pueblo Bonito Mazatlan - All Inclusive All-inclusive property

Pueblo Bonito Mazatlan - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1006 reviews
Rating 8 - Good. 180 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Liset

Travelled with group
Disliked: Amenities
Amenities some of the staff to many restrictions on the all inclusive to many restaurants closed the deli staff did not have no customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are the best!
Stayed 7 nights in Nov 2025

10/10 Excellent

Judy A

Liked: Cleanliness, amenities, property conditions & facilities
we had a junior suite, with a wonderful ocean view. The bed was a little hard the pillows a little lumpy. But that was my only complaint. Staff was wonderful, kind, attentive. I will always return to the Pueblo bonito muchas gracias
Another beautiful sunset on the Pacific Ocean at Pueblo bonito Mazatlan
Stayed 14 nights in Oct 2025

8/10 Good

Huguette

Travelled with family
Liked: Amenities
Staff was courteous.
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff was very courteous.
Stayed 2 nights in Oct 2025

6/10 Okay

Jorge

Travelled with family
Creo que es un hotel de precio caro y se nota que el hotel trata de darte lo menos posible. La comida la llenan de vegetales para bajarle a la proteína, los licores son de malísima calidad, no hay servibar en los cuartos. Creo que no le pueden pichicatear de esa manera a un hotel de ese precio
Stayed 4 nights in Oct 2025

8/10 Good

Lorenza Ines

Liked: Cleanliness, amenities
Clean room, staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Oct 2025

2/10 Terrible

Ana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The all inclusive is NOT ALL inclusive. Bathroom was disgusting for ALL to use. When ordered ice for the room, was charged, no fridge in room for a suite...check in and out very long! NOT staying there again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. We noticed that we were later in the day for cleaning our room (not a huge deal). Our view was beautiful of both the ocean and pool area and allowed us to have the Mexican vibe. One thing we really wish our room had was a small table top fridge. It was very difficult keeping our water cold. And actually having coffee, not just the pot. Would we come back again? Yes.
Stayed 7 nights in Oct 2025

4/10 Poor

amanda atlantic

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was very disappointed with this Pueblo Bonito. Check in was great. The first day in our room was fine, the 2nd day the water in the shower was so hot it burned you. The next 5 days we had not hot water. The water was lukewarm, we let it go the first day thinking it was a busy time everyone getting ready to dinner. The next day i t continued, we called maintenance he came and said we just needed to let the water run. We explained to him we had let it run for 2 showers and still no hot water. He told us it was fine and to just let it run. We also let him know that there was a leak from the ceiling in the restroom leaving a puddle on the floor. He told us it was fine that it was just the condensation. We had to leave a towel on the floor for the rest of our trip to prevent us slipping. The food and service at Cilantros was GREAT. The buffet was horrible with the exception to the omelet station in the morning. The location was great you had more food options with in walking distance. Overall we were not happy with our stay here.
Stayed 6 nights in Oct 2025

6/10 Okay

Marcelo

Travelled with partner
Liked: Staff & service
The overall experience at the hotel was ok. We have stayed there many times and we do see a decline on the property and on the food. The hotel also makes you sign something stating you won’t contract the Banda but they should really focus on the vendors. I would not mind at all listening to music but u do mind having to say no thank you very five minutes! You can’t relax
Stayed 4 nights in Oct 2025

10/10 Excellent

Marcela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and beautiful. Resort well kept, and the beach was cleaned well after the big waves had brought in trash from the weather. Staff is always on top of everything. Buffet was good, the waiters like Freddy, Gonzalo and Enrique always making sure one has coffee and juice. Cilantros was lovely as well, Jose was wonderful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Melanie Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony view. Staff very welcoming , friendly, personable and attentive. Short and safe walking distance to shops. Excellent restaurants. Beyond 10 out of 10 experience
Stayed 5 nights in Oct 2025

8/10 Good

Jessica

Travelled with family
Liked: Staff & service
The views were nice but our room smelled bad like it was wet. They did move us and upgrade us so I can’t complain. Over all food was great at the buffet and staff were very nice and courtious.
Stayed 6 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Pueblo bonito Mazatlan for a week with my husband and toddler. Starting off wasn’t so good because we arrived at 10:30 pm and restaurants were closed so we ordered room service, we were starving from traveling all day and ordered about 2 plates each. The person on the phone for room service was so rude and said your ordering too much food and system says it’s only 2 people in ur room. We are going to charge you double for your room advice delivery fee. I was upset but front desk called them and cleared it up and it was fine. If I’m paying full price for a 4 year old to be there , she should be put in the system as another guest because this was an issue a few times….. so Pueblo bonito please do better as this causes a huge inconvenience. Aside from that, the entire trip was amazing. The restaurants on site were delicious, staff was amazing and our room was beautiful. It was a wonderful family vacation and we will be back! If you stay there you can go to the aquarium of Mazatlan for free! And it’s such a gorgeous aquarium and well worth visiting. Take an uber not a taxi! The uber is only $5! I highly recommend staying here, especially with kids as it’s very kid friendly. Get the all inclusive , it’s worth it. If you don’t have kids I wouldn’t suggest it because it’s very family friendly and you will prob get splashed while having a drink in the pool….. Pueblo bonito Pacifica in Cabo is an amazing adults only option that I have gone to before.
Stayed 7 nights in Oct 2025

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room service never cleaned coffee pot or there çoffee cups
Stayed 3 nights in Oct 2025

8/10 Good

CINTHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejora en el menu.

Considero que es de los mejores hoteles en Mazatlán, sin embargo creo que deben considerar mas la variedad de comida, el mismo menú en Cilantros a diario no es bueno para su clientela (imagina el que tiene todo incluido y se hospeda por varios días), además el servicio ahí fue muy lento, los meseros deben mejorar su atención.
Stayed 2 nights in Oct 2025

8/10 Good

Jose G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Abelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceptional!!
Stayed 1 night in Sep 2025

2/10 Terrible

Ventura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong room was assigned when we checked in, had to go and change it
Stayed 2 nights in Sep 2025

8/10 Good

Kelly, Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach access. Paloma restaurant was amazing! Staff are amazing! Our room was perfect with an excellent balcony and view of the ocean!
Sunset from our balcony
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things to like about Pueblo Bonito...the food, the cleanliness, great maid service, lovely beach. Only thing lacking was entertainment in the evening.
Stayed 5 nights in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Sep 2025

8/10 Good

Paya

Stayed 4 nights in Aug 2025