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Greenbank Hotel

4.0 star property
VIP Access

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Photo gallery for Greenbank Hotel

Terrace/patio
1 bedroom, desk, iron/ironing board, free WiFi
Luxury Suite, 1 King Bed, Balcony, Harbour View | Balcony view
2 bars/lounges, gastropub
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
Harbour side, Falmouth, England, TR11 2SR
  • Falmouth University
    ‪17 min walk‬
  • Gyllyngvase Beach
    ‪4 min drive‬
  • Pendennis Castle
    ‪5 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room, Harbour View

Deluxe Double or Twin Room, Harbour View

Deluxe Double or Twin Room, Harbour View

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Harbour View

Luxury Suite, 1 King Bed, Balcony, Harbour View

Luxury Suite, 1 King Bed, Balcony, Harbour View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, Harbour View

Family Double or Twin Room, Harbour View

Family Double or Twin Room, Harbour View

9.6 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Harbour View

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Harbour View

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single , Inland View

Classic Single , Inland View

Classic Single , Inland View

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, Harbor View

1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room, Harbor View

8.8 out of 10
Excellent
(3 reviews)
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Classic Single , Harbor View

Classic Single , Harbor View

Classic Single , Harbor View

9.2 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, Harbour View

Classic Double Room, Harbour View

Classic Double Room, Harbour View

9.6 out of 10
Exceptional
(18 reviews)
  • 18 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Greenbank Hotel

Eco-certified hotel with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges, and a meeting room are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Greenbank Hotel offers 61 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Falmouth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Greenbank Hotel. During your stay, you're just a quick walk from Falriver Visitor Information Centre. Free WiFi in public areas, free self parking, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine with ocean views at The Water's Edge, one of the property's 2 restaurants and 2 bars/lounges
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Falriver Visitor Information Centre and Falmouth Art Gallery
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Greenbank Hotel. Self parking is free.

This 4-star Falmouth hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
The Water's Edge - Overlooking the ocean, this restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
The Working Boat - Onsite gastropub. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • The Water's Edge
  • The Working Boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Greenbank Hotel Falmouth
Greenbank Hotel
Greenbank Falmouth
Greenbank Hotel Falmouth, Cornwall
Greenbank Hotel Hotel
Greenbank Hotel Falmouth
Greenbank Hotel Hotel Falmouth

Reviews

Greenbank Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 713 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

Reviews

10/10 Excellent

Oludiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2025

4/10 Poor

Harry

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Lan

Stayed 2 nights in May 2025

10/10 Excellent

Gurpreet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our second stay in 3 years. Lovely as usual, super friendly staff. Amazing breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helped with my wife's mobility by providing reserved car parking throughout our stay. Spacious room with great facilities inc fridge and numerous hot drink options plus fantastic view of harbour. Staff friendly and obliging. Excellent restaurant and bar.
Stayed 4 nights in May 2025

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a beautiful setting. Breakfast was great quality although be prepared to wait for your food, service is slow especially if not seated by the windows. We had to ask to have a window seat on our last morning and it seemed an issue, but we were allowed one and oddly the service was much quicker. It felt like if you’d booked a premium room which we couldn’t as we had a triple room you had preferential treatment. Be aware if staying towards the back of the hotel over the underground garage it is very warm. We stayed on a gloomy rainy few days and our room was like a sauna. Other parts of the hotel were much cooler. The rooms were spacious and clean and well decorated.
Stayed 3 nights in May 2025

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm.
Stayed 1 night in May 2025

10/10 Excellent

Callum

Travelled with partner
Liked: Staff & service, property conditions & facilities
We had a wonderful stay, only negative was the carpet was quite stained
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A grand dame of a hotel. Extremely attentive staff and a great location. Some of the corridors are tired but generally the surroundings are very good. The in-house pub is also excellent.
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

We have stayed here previously while visiting our daughter at uni. Can't fault anything. The very friendly attentive staff, cleanliness, furnishings, beautiful rooms, delicious food. One of the best places we've ever stayed. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with stunning views over the harbour. Only a few minutes stroll into the town and attractions. Friendly staff. The building is steeped in history and must have witnessed incredible sights over the centuries. As such the building is best described as quirky which enhances its character, far more interesting than a modern box. The room warm, clean and comfortable with a small balcony to take in the view. Well stocked complimentary tea tray in the room, along with a dog bowl and a dog treat box. Yes, the hotel is dog friendly! Having stayed several times previously, I can assume the restaurant dining was the same quality. Having a dog limited dining to the Working Boat Pub below, but again very friendly staff and good quality food. Fabulous views too. Having my dog with me resulted in breakfast being served in the bar with waitress service. Again good quality food and stunning views. The bar a very pleasant location for evening drinks with a wide range on offer. There is free parking on site, but would suggest reserving a parking space prior to arrival. The hotel is geared up to do this. If you are a boater, the hotel boasts its own jetty for you to moor up to whilst enjoying the offerings of the hotel. In my opinion, the Greenbank Hotel is the best hotel in Falmouth, certainly my favorite, and looking forward to returning again.
View for breakfast
The hotel
Morning view from the room
Starter from the Working Boat
Stayed 2 nights in May 2025

6/10 Okay

Lynn

Travelled with pets
Liked: Cleanliness, staff & service, amenities
We enjoyed the stay & one of the reasons we chose was dog friendly. The hotel catered well for the dog (treats, toy & bowl provided) but we found the room allocated quite noisy first thing with hotel porter noise with metal trolleys, etc from quite early. The room was quite warm so needed air from an open window. The room was spacious & well equipped. Breakfast with the dog was in the bar but was extremely slow & at one point we thought we’d been forgotten. It was a lovely breakfast when it arrived. The location is lovely & an easy walk to town along the seafront.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really enjoyed staying here - I booked the cheapest room and it was still immaculate and really nice to be in. Staff really friendly, breakfast lovely and the pub by the sea is a great bonus. Good location - walked from the train station in 20 minutes.
Stayed 2 nights in May 2025

10/10 Excellent

Craig, Saint Laurent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location overlooking the harbour and within easy walking distance to Falmouth, plus a decent amount of parking. Worth it!
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home with great service

Great stay as always. We’ve stayed at the Greenbank Hotel a number of times before and will do so again
Stayed 4 nights in Apr 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greenbank is nice

Clean comfortable stay
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

stephen, Solon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location on the harbour is spectacular. The staff are genuinely kind and courteous. The room furnishings are dated. The carpet in the corridors are stained badly. The bathroom was exceptionally spacious and the fixtures were high end and well maintained or are newer. The bed was comfortable. The room was too hot and there was no room thermostat or way to adjust the radiator that we could find. The beverage center with a bottle of water, assorted teas, coffees, kettle and Nespresso machine was superb. The restaurants are high quality and cozy. So this was really a mixed bag, some impressive highlights, so areas that could use a lot of improvement.
Stayed 1 night in May 2025