Grand Burstin Hotel Folkestone

3.0 star property

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View from property
Standard Double Room
Reception
Indoor pool
Coffee shop

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

Premier Twin Room With Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

8.0 out of 10
Very good
(23 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

7.4 out of 10
Good
(77 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Grand Burstin Hotel Folkestone. During your stay, you're just a quick walk from Folkestone Harbour. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Dover Western Docks Cruise Terminal and 13 minutes from Port Lympne Wild Animal Park and Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 319 out of 1101 reviews
Rating 8 - Good. 295 out of 1101 reviews
Rating 6 - Okay. 202 out of 1101 reviews
Rating 4 - Poor. 119 out of 1101 reviews
Rating 2 - Terrible. 166 out of 1101 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Not the cleanest

Moved one of the single beds over and there was dog biscuits and a bone under there We had one had towel
Stayed 2 nights in May 2025

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, Great Price & Excellent Service.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing sea view, lovely large clean and comfy bedroom
Stayed 1 night in May 2025

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In all my years staying in a hotel this is the first one that has no hand gel, soap & no shower gel to shower with or wash your hands.
Stayed 1 night in May 2025

8/10 Good

Kerri

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very good value for money. Rooms clean and comfortable. Close to all the amenities. Breakfast was lovely. Entertainment was enjoyable.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night to attend an event in the Folkestone Creative Arts centre. Would definitely stay here again. We had a lovely twin room with a balcony overlooking the harbour and couldn't have asked for anything better. Many thanks.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

All I wanted was a comfortable bed and a shower...

All I wanted was a comfortable bed and a shower. Me and 2 old uni friends where on a long weekend cycling along the south coast and we stopped here for an overnight to get some rest before heading on. My bed was worn out and not only could you feel every one of the old springs, they 'clanged' when you moved. The shower was either cold or had so low water pressure that the divert valve for the bath wouldn't send water to the shower head. When we arrived, one of the lifts didn't work. By the morning, all of them had failed and none of the buttons worked on our floor. Someone from reception had to manually override the lifts to get us. Oh, and one of the panels had fallen through. On top of that, it seems like a lot of people use it as a base for parties so I was woken up many times with revellers in the corridor. Yes it cheap. No I would never stay there again. At best it's worn out and at worse it's a death trap.
Stayed 1 night in May 2025

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything I needed in the room, friendly staff and a pleasant break. Great breakfast and a view to die for. We will be back
Stayed 1 night in May 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in May 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been working in the area, and this hotel has been great. quiet, well appointed room with good facilities with a good bar and relaxed restaurant. There was even a pool if I had brought my trunks!
Stayed 1 night in May 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Simon

Stayed 3 nights in Apr 2025

4/10 Poor

John

Stayed 1 night in Apr 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort
Had a lovely stay over Easter weekend. The entertainment was good and staff very friendly. Rooms were clean. Unfortunately, one lift was out of action so it took a while to and from our room.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff. Great value
Stayed 1 night in Apr 2025

8/10 Good

Christine

Stayed 1 night in Apr 2025

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a lovely place to get a brake at far prises. Stuff friendly.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
As above
Stayed 2 nights in Apr 2025

8/10 Good

pauline

Travelled with group
Liked: Cleanliness, staff & service
As I am down at Burstin regularly I am very familiar with this hotel and know what to expect and if any different I am more than happy to make any requests to Reception who are very helpful and deal with any problems rapidly and effectively
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Feb 2025