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Grand Burstin Hotel Folkestone

3.0 star property

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Photo gallery for Grand Burstin Hotel Folkestone

View from property
Indoor wedding
Double Sea View Room
Exterior
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.0 out of 10
Good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(94 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Sea View Room

Double Sea View Room

Double Sea View Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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4.0 out of 5, Very good, 426 reviews
The price is €71
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About this property

Grand Burstin Hotel Folkestone

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Grand Burstin Hotel Folkestone. During your stay, you're just a quick walk from Folkestone Harbour. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the clean accommodations
  • 11 minutes by car from Dover Western Docks Cruise Terminal and 14 minutes from Dover Castle
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Evening entertainment
  • Gym
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 298 out of 1007 reviews
Rating 8 - Good. 279 out of 1007 reviews
Rating 6 - Okay. 189 out of 1007 reviews
Rating 4 - Poor. 102 out of 1007 reviews
Rating 2 - Terrible. 139 out of 1007 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Great affordable hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Keith

Liked: Cleanliness
The hotel is good value with friendly and efficient staff and a nice and big clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Smooth check in receptionist Very helpful spotless clean room with sea view great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Spaciousness, hospitality, breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Was lovely and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Everything was very good haven't been there for a while so when we got there it had been cleaned up looked much better will be going back soon.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
Great atmosphere, very friendly and helpful staff, good standard clean rooms, value for money
Stayed 1 night in Dec 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Star for friendly they served us really quickly with no waiting time. It was the happy hour so lovely.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nicola

Liked: Staff & service
Disliked: Amenities
Basic rooms but close to harbour and town Good views
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities
Clean. Alot to do. Good value. Friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities
Great customer service
Stayed 1 night in Feb 2026
Verified

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Paul

Basic room, but clean. Breakfast a bit limited, but fine. Just used as a base to do day trips
Stayed 5 nights in Feb 2026
Verified

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities
Friendly welcome, helpful staff, good location, clean room.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded on arrival to the 6th floor. Room clean with kettle and coffee's etc. Clean bedding and towels supplied. The TV did mot work tho
Stayed 1 night in Feb 2026
Verified

8/10 Good

Theo

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and close to the beach
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the harbour
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely 3 nights stay. Staff happily to help entertainment was good and lovely place to enjoy walks
A beautiful view from our window
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lindsay

Disliked: Cleanliness
Room needed a good clean,. No bedside tables.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities
Yea
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities
The room is very tired looking but very clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Only had room only, it was a nice room, parking is a bit hit and miss, the lifts are also a bit hit and miss. Stayed here quite a few times and would stay again and i would recommend it
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Worked really well for us; quick check in, clean room and bathroom, convenient location. Breakfast not perfect- no question about quantity, but quality sometimes lacking, and no hash browns (serious failing for one daughter!). Tedious having to pay for a relatively small and dimly lit pool, but we didn’t use it often.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Philip

Good room.Staff are efficient,helpful , friendly and polite. Pleasant stay thank you.
Stayed 2 nights in Aug 2025

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