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Grand Burstin Hotel Folkestone

3.0 star property

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Gym
Indoor pool
Double Sea View Room
Indoor wedding

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • 2 sq m
  • Sleeps 2
  • 2 Single Beds
  • Sea view

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(28 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(85 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

Double Sea View Room

Double Sea View Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed
  • Sea view

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About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Grand Burstin Hotel Folkestone. During your stay, you're just a quick walk from Folkestone Harbour. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Dover Western Docks Cruise Terminal and 14 minutes from Dover Castle
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 190 out of 1004 reviews
Rating 4 - Poor. 99 out of 1004 reviews
Rating 2 - Terrible. 137 out of 1004 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Romana

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Svitlana

Okay stay

Hotel is a bit old but overall clean. The only thing I had a problem with, my kettle was full of loose lime and it was crusted with lime too and I couldn’t make myself a cup of tea, it was so much. I would suggest to clean it with vinegar once in a while.
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Young Kuk

Stayed 1 night in Sep 2025

6/10 Okay

Ann

Stayed 1 night in Oct 2025

6/10 Okay

Georgina

Stayed 2 nights in Oct 2025

2/10 Terrible

DERICK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The moment I entered the lift I began to wonder if I had booked the right place. It looked tired! When I landed on the 3rd floor the corridors were not inviting, surely they had seen better days. The carpets, doors and everything was anything but contemporary. Some old fashioned can be nice but not this one! It was clear this hotel has lacked investment or any effort to modernise the place. I arrived in my room to realise the place he not been cleaned after the previous user. That heightened my disappointment. The place was simply not nice….. many guests were there with their dogs/ pets and with the poor cleaning regime I would not feel comfortable using rooms that have had pets. I would not revisit.
Stayed 2 nights in Oct 2025

6/10 Okay

Bernadette

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely 3 nights stay. Staff happily to help entertainment was good and lovely place to enjoy walks
A beautiful view from our window
Stayed 2 nights in Sep 2025

8/10 Good

Joanna

Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Stayed 1 night in Oct 2025

6/10 Okay

Mike

Travelled with partner
Disliked: Cleanliness
No room service, had to go to reception to obtain toiletries and top up tea&coffee,the noise from the band every night was loud.On the plus side the food was excellent and both food and drinks reasonably priced staff excellent .
Stayed 4 nights in Oct 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the harbour
Stayed 1 night in Oct 2025

8/10 Good

Bohdan

Stayed 1 night in Oct 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

cubt

Stayed 1 night in Sep 2025

4/10 Poor

Dave

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was fine but no hot water for a shower
Stayed 2 nights in Sep 2025

6/10 Okay

Ines

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We enjoyed our stay at this hotel. Only there 2 nights so adequate for what we wanted. We had a balcony which had a nice view as hotel was on the sea front. The bath needs changing as very stained. Fortunately we only shower and used the mat to cover it otherwise may well have asked for a room change. Staff friendly and evening entertainment good. Free parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

8/10 Good

Derek

A single room with a view of the harbour, that was unexpected but very nice. Room was spotless. Only fly in the ointment, people in the next room, kept their tv on all night so not much sleep. They turned it off when they went for breakfast. Overall, this was a enjoyable stay and would definitely return.
Stayed 4 nights in Sep 2025

10/10 Excellent

Thalia

Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bug's

Bed bug's no hot water no heating rubbish i won't my money back
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Amenities
We had an enjoyable two night stay. Our room was perfect, clean lovely Seaview oh but the windows actually needed a jolly good clean and the hotel is in a really good position just to go walking to the shops and to the Lower Leas which was absolutely stunning as was the Upper Leas, so yes it was all good! 😁
Stayed 2 nights in Sep 2025

6/10 Okay

Katharine

Disliked: Property conditions & facilities

Okay and value for what you pay

Room and hotel were tired, but this was reflected in what we paid for it. Perfect for an overnight stay before picking up the Shuttle which is 15 mins away. Plentiful buffet breakfast for an additional £12 pp (but only £10.50 if we’d paid there), however it was swimming in grease and we’d recommend giving it a miss and picking up something at the terminal.
Stayed 1 night in Sep 2025

2/10 Terrible

Htet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was told by someone who lived in the area that I stayed at the worst Hotel in England. I booked it last minute because I needed a place to sleep before crossing the channel. I picked the cheapest place in the area so I got what I paid for. However, it could have been better. I paid the same amount on France side but much much better quality Hotel.
Stayed 1 night in Sep 2025

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