Grand Burstin Hotel Folkestone

3.0 star property

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Standard Double Room
Coffee shop
Indoor pool
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

Premier Twin Room With Sea View

7.0 out of 10
Good
(4 reviews)
  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

Standard Single Room

8.0 out of 10
Very good
(25 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

7.2 out of 10
Good
(80 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Grand Burstin Hotel Folkestone. During your stay, you're just a quick walk from Folkestone Harbour. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Dover Western Docks Cruise Terminal and 13 minutes from Port Lympne Wild Animal Park and Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Reviews

Grand Burstin Hotel Folkestone Reviews

7.2

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 302 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 137 out of 1001 reviews

Reviews

6/10 Okay

Clare

Stayed 1 night in Jul 2025

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dissatisfied that you no longer accepted cash I’m 68 and don’t use a card I had to use my savings card surely it should be optional 😩😩 therefore it restricted 🚫 what I could buy 😳😳 when we arrived we were given a room number 0140 and in the bathroom there was puddles and mould on the floor I went downstairs and explained to David who PROMPTLY found us another room 259 it was spotlessly clean with comfortable beds I didn’t want to use my card so I was restricted we were made very welcome the breakfast was hot and tasty the Sunday lunch was beef or gammon thats day I had the beef it was so so tasty and the vegetables were cooked perfectly and the staff were polite and we enjoyed our stay there was lots to do around the area and the Harbour Arm was brilliant and the local pubs were very welcoming and not overpriced 😁😁😁 and ACCEPTED CASH
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Good value for the price.
Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Stayed 1 night in Jul 2025

8/10 Good

Dr David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value .clean .staff great

Stayed in the premier rooms .clean had everything i needed iron ironing board fam etc smelt clean on entry only thing felt missing was complimentry shower gel etc .shower luke warm in morning .entertainment good .breakfast excellent value in victoria dining room
Stayed 1 night in Jul 2025

2/10 Terrible

Millie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Underwhelming Toilet and shower was not working very well. Needed to be cleaned better
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Drew

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired

No shower hot water and a sink which was leaking under floor into carpet.
Stayed 1 night in Jul 2025

6/10 Okay

Fay

Travelled with partner
Liked: Cleanliness, staff & service
The mattress was lumpy and the food was dreadful, certainly not worth the money.
Fruit for breakfast
Breakfast pastries
Stayed 1 night in Jul 2025

8/10 Good

Bohdan

Stayed 2 nights in Jul 2025

10/10 Excellent

Billiejo

Stayed 1 night in Jul 2025

6/10 Okay

Alex

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were very basic, very few plug sockets (one didn't work) and no shelf in the bathroom for toothbrushes or other small items. Also not enough car parking spaces for such a large hotel. Paying guests should not have to pay to park even more so if they have disabled person's parking badges.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Jill

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Theo

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and close to the beach
Stayed 2 nights in Jul 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

GARETH

Stayed 1 night in Jun 2025

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the greatest of places despite recent renovations. No hot water on the bath, and the cold was a drip. Rooms Old and dated. Lifts slow thankfully I was on the 2nd floor and didn’t have to wait an eternity for them in the ever increasing crowds at the lobby. Did have to walk pass a pile of faeces however on the stairs which was a new experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Ady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good find
Stayed 1 night in May 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for two nights The room needed to be hoovered, the balcony was covered in cigarette butts & the corridor smelt awful of cigarette smoke! The bed only had 2 pillows but you were able to get more from reception we found out next day. The breakfast was basic and everything deep fried.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort

Poor standard.

The value was good but the room was poor. Half the lights didn't work. There was no fan. The beds weren't comfortable and quite thin. There was a external unit outside the window which made constant noise like a fan. They charge £5 a day for parking which they didn't tell beforehand.
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel ever , didnt even have hot water , weird dirty marks on the walls
Stayed 1 night in Jun 2025

2/10 Terrible

Christopher

Stayed 2 nights in May 2025