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Grand Burstin Hotel Folkestone

3.0 star property

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2 restaurants, breakfast served
Gym
Standard Double Room
Games room

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar

Explore the area

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The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(26 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(83 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

Double Sea View Room

Double Sea View Room

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Grand Burstin Hotel Folkestone. During your stay, you're just a quick walk from Folkestone Harbour. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Dover Western Docks Cruise Terminal and 13 minutes from Port Lympne Wild Animal Park and Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Reviews

Grand Burstin Hotel Folkestone Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 298 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

Reviews

10/10 Excellent

Martin Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Live music events - free to residents; wonderful

Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food was awful. Watered down apple juice. Just a run down hotel
Stayed 1 night in Aug 2025

2/10 Terrible

paul

Business traveller
Disliked: Cleanliness, property conditions & facilities
It's a horrible little hole
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 3 nights in Aug 2025

8/10 Good

Michele

Travelled with partner
Liked: Amenities
The hotel was well positioned in Folkestone. Although comfortable, it was a bit dated and in need of a refurb to give it that looked after feeling. Great size and space.
View of the harbour from our balcony
Stayed 3 nights in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We paid 49 quid for a double room where the bed was comfy and the place was clean. Basic and a bit tired but can't complain for the price. Convenient for the euro tunnel (10 mins) and coming the night belt meant we didn't have to get up at 2am. The harbour is delightful and a couple of mins walk away as it's the creative quarter. Good for a stroll. Lovely pubs nearby. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kacey

Stayed 1 night in Jul 2025

6/10 Okay

Miss

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Danguole

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Building is super old i am not sure if is safe to stay there, when we com back after walk in corridor was sealing peace dripping on floor, is like from mold i am not sure,
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food beds and pillows were a bit hard
Stayed 3 nights in Jul 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Reece

Business traveller
Disliked: Cleanliness, property conditions & facilities
The car park is not secure but there is still a fee per day that you use it. Everything within the hotel is very dated, alot of stains on carpets, furniture, some lights not working, no A/C. Location is brilliant and accessible howerver overall unfortunately i dont think i would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Rosie

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad overall

Comfortable clean room staff friendly service a bit slow at times.
Little Switzerland
Romney hythe Dymchurch railway
As anove
Stayed 7 nights in Jul 2025

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Kelly

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local
Stayed 2 nights in Jul 2025

8/10 Good

Albert

Liked: Staff & service

A bit of a curate egg!

In general a good hotel, a bit worn in decor and carpets, beds were really hard but customer service was good and friendly and we got a sea view room with balcony but not one told us about the seagull Avery/nesting sight on the roof adjacent to out room and boy are they noisy lol
Stayed 2 nights in Jul 2025

8/10 Good

Ruth

Liked: Room comfort

Nice room, great view.

Room was spacious, with a balcony, lovely sea view. Good place to stay for a night. There only appeared to be one lift working, which meant quite a wait especially has most people had luggage.
Stayed 1 night in Jul 2025

8/10 Good

binal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is nice but beds n pillows were uncomfortable.It is located in centre so beach walk is 10 minutes n market centre is 15 minutes.Good options for shopping.
Stayed 2 nights in Jul 2025

6/10 Okay

Clare

Stayed 1 night in Jul 2025

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dissatisfied that you no longer accepted cash I’m 68 and don’t use a card I had to use my savings card surely it should be optional 😩😩 therefore it restricted 🚫 what I could buy 😳😳 when we arrived we were given a room number 0140 and in the bathroom there was puddles and mould on the floor I went downstairs and explained to David who PROMPTLY found us another room 259 it was spotlessly clean with comfortable beds I didn’t want to use my card so I was restricted we were made very welcome the breakfast was hot and tasty the Sunday lunch was beef or gammon thats day I had the beef it was so so tasty and the vegetables were cooked perfectly and the staff were polite and we enjoyed our stay there was lots to do around the area and the Harbour Arm was brilliant and the local pubs were very welcoming and not overpriced 😁😁😁 and ACCEPTED CASH
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Good value for the price.
Stayed 3 nights in Jul 2025

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