Sunvivia by Fiesta Americana Mazatlan

Property class: 4

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Photo gallery for Sunvivia by Fiesta Americana Mazatlan

Terrace/patio
Regional cuisine, beach views
Lounge
2 outdoor pools, pool umbrellas, pool loungers
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪10 min walk‬
  • Place, The Mazatlan Malecón
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Oceanfront

  • Partial ocean view
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Suite Junior with Street View

  • 40 sq m
  • Sleeps 4

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 4

Suite Junior with Side Sea View

  • 40 sq m
  • Sleeps 4

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 6

Double Room Standard with Partial Sea View

  • 40 sq m
  • Sleeps 4

Suite Junior with Sea View

  • 75 sq m
  • Sleeps 4

Quadruple Suite Classic With Sea View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 6

Similar properties

About this property

Sunvivia by Fiesta Americana Mazatlan

Spend the day catching some rays at the beach, relaxing by one of Sunvivia by Fiesta Americana Mazatlan's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Sunvivia by Fiesta Americana Mazatlan offers 189 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Sunvivia by Fiesta Americana Mazatlan. During your stay, you're just a quick walk from Playa Brujas. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Enjoy Regional cuisine and a beachfront location while dining at Papagayo Restaurant
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from The Mazatlan Malecón and 11 minutes from Plaza Machado
Sunvivia by Fiesta Americana Mazatlan offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Sunvivia by Fiesta Americana Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mazatlán hotel is smoke free.

Papagayo Restaurant - This beachfront restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Parking on site (USD 50 per day)
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunvivia by Fiesta Americana Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Name change requests on reservations will not be accommodated.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Sunvivia by Fiesta Americana Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wilhelm

Stayed 6 nights in Jan 2026

8/10 Good

Douwe, Calgary

Travelled with partner
Liked: Cleanliness
It was a basic room that served us well.
Stayed 12 nights in Jan 2026

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The person that checked us in was not pleasant at all and when he saw that we booked through Expedia he got even ruder. The furniture on our balcony was rusted and the table leg had rusted through and was broken. Our air conditioner in the bedroom clanged and banged all night. Other than that the rest of the staff were very nice and the grounds were beautiful!
Stayed 7 nights in Jan 2026

8/10 Good

Sharon

Liked: Cleanliness, staff & service
All good
Stayed 2 nights in Jan 2026

6/10 Okay

Mark

Liked: Cleanliness, amenities
Staff showed up at 9:30 to clean the room prior to check out. Check in process was very long. Lots of people standing around looking confused. Balcony and view were excellent. Room very clean and comfortable beds
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

8/10 Good

AMY M

Stayed 7 nights in Dec 2025

10/10 Excellent

Jose de Jesus

Travelled with family
Liked: Staff & service, property conditions & facilities
Hot tub was not hot enough.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was well maintained. The staff were all very helpful. The new spa services were wonderful. We will definitely go back
Stayed 9 nights in Dec 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Dec 2025

4/10 Poor

Arthur

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Couldn't control the a/c heat. Hair dryer didn't work . Called the front desk. No response. We had a suite. The hot water only worked in the bathroom off the bedroom. Jacuzzi tubs not much warmer than the pool. The service out by the pool was great.
Stayed 7 nights in Dec 2025

8/10 Good

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! Rooms in the tower were under construction. Because they are updating. But our room in the the other building was clean and had a great view The location is the best! Right in the golden zone The pools are very nice The beach side restaurant was very good!
Stayed 7 nights in Dec 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous view of the ocean and beautiful property. Our room was cleaned everyday and special requests were granted when we asked. examples - extra wash clothes, extra room key cards, extension of leaving time on our last day
Stayed 7 nights in Dec 2025

6/10 Okay

mandy

Stayed 4 nights in Dec 2025

10/10 Excellent

Andres

Stayed 2 nights in Nov 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 5 nights in Nov 2025

2/10 Terrible

PATRICIA, LAWNDALE

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was disgusting, the shower door was broken and off it's hinge. The metal brackets were rusty and exposed. If you weren't careful you were able to cut yourself. The toilet made a screeching noise when you flushed it. The sliding door to the balcony did not close, which explained the moldy smell in the room. Can't imagine staying there with kids and feeling unsafe with the balcony door not being able to shut safely. I was due to stay for 3 nights and I left the hotel after the first night and made other accommodations at a nearby Air BnB. Please do not stay here, there are better options.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Hreat
Stayed 5 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Nov 2025

10/10 Excellent

Keaton

Liked: Cleanliness, staff & service, property conditions & facilities
Love The Inn!
Stayed 1 night in Nov 2025

4/10 Poor

Julie

Travelled with group
Disliked: Cleanliness, amenities
The hotel has been recently bought by a new owner- lots of noise, dirt and construction going on- while that means improvements and upgrades it was very poorly handled. 40% occupancy could have allowed them to stage the construction and given us -n the guests much better experience. We had cockroaches in our room/ have been to Mazatlan 17 times- a first and were lied to by a staff member about our ability to take an Uber to the airport- shame on you. I will not be staying there again
Stayed 11 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness
Beach restaurant was closed, being remodeled. No notice before arrival. Tower being remodeled.
Stayed 7 nights in Oct 2025

2/10 Terrible

BERT

Stayed 8 nights in Oct 2025

2/10 Terrible

Esilda Maribel

Stayed 1 night in Nov 2025

6/10 Okay

Daniel, ATGLEN

Stayed 1 night in Oct 2025