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Sunvivia by Fiesta Americana Mazatlan

4.0 star property

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Photo gallery for Sunvivia by Fiesta Americana Mazatlan

Junior Suite, 2 Double Beds, Partial Ocean View
Suite, 2 Double Beds, Oceanfront
Suite, 2 Double Beds, Oceanfront
Junior Suite, 2 Double Beds, Ocean View
Deluxe Room, 2 Double Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪10 min walk‬
  • Place, Sea Shell City Museum
    ‪12 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront

  • Partial ocean view
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Luxury Suite, 2 Double Beds, Ocean View

Luxury Suite, 2 Double Beds, Ocean View

Luxury Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite Junior with Street View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior with Street View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior with Side Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Quadruple Suite Luxury with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 6

View all photos for Double Room Standard with Partial Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Standard with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior with Sea View

  • 75 sq m
  • Sleeps 4

View all photos for Quadruple Suite Classic With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Quadruple Suite Classic With Sea View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 6

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About this property

Sunvivia by Fiesta Americana Mazatlan

Spend the day catching some rays at the beach, relaxing by one of Sunvivia by Fiesta Americana Mazatlan's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Sunvivia by Fiesta Americana Mazatlan offers 189 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Sunvivia by Fiesta Americana Mazatlan. During your stay, you're just a quick walk from Playa Brujas. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Enjoy Regional cuisine and a beachfront location while dining at Papagayo Restaurant
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from The Mazatlan Malecón and 12 minutes from Cerritos Beach
Sunvivia by Fiesta Americana Mazatlan offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Sunvivia by Fiesta Americana Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mazatlán hotel is smoke free.

Papagayo Restaurant - This beachfront restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Parking on site (USD 50 per day)
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunvivia by Fiesta Americana Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Name change requests on reservations will not be accommodated.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Sunvivia by Fiesta Americana Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres

Stayed 2 nights in Nov 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 5 nights in Nov 2025

2/10 Terrible

PATRICIA, LAWNDALE

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was disgusting, the shower door was broken and off it's hinge. The metal brackets were rusty and exposed. If you weren't careful you were able to cut yourself. The toilet made a screeching noise when you flushed it. The sliding door to the balcony did not close, which explained the moldy smell in the room. Can't imagine staying there with kids and feeling unsafe with the balcony door not being able to shut safely. I was due to stay for 3 nights and I left the hotel after the first night and made other accommodations at a nearby Air BnB. Please do not stay here, there are better options.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Hreat
Stayed 5 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Nov 2025

10/10 Excellent

Keaton

Liked: Cleanliness, staff & service, property conditions & facilities
Love The Inn!
Stayed 1 night in Nov 2025

4/10 Poor

Julie

Travelled with group
Disliked: Cleanliness, amenities
The hotel has been recently bought by a new owner- lots of noise, dirt and construction going on- while that means improvements and upgrades it was very poorly handled. 40% occupancy could have allowed them to stage the construction and given us -n the guests much better experience. We had cockroaches in our room/ have been to Mazatlan 17 times- a first and were lied to by a staff member about our ability to take an Uber to the airport- shame on you. I will not be staying there again
Stayed 11 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness
Beach restaurant was closed, being remodeled. No notice before arrival. Tower being remodeled.
Stayed 7 nights in Oct 2025

2/10 Terrible

BERT

Stayed 8 nights in Oct 2025

2/10 Terrible

Esilda Maribel

Stayed 1 night in Nov 2025

6/10 Okay

Daniel, ATGLEN

Stayed 1 night in Oct 2025

8/10 Good

Raquel, ATGLEN

Travelled with family
Liked: Cleanliness, amenities
Part of our party was disturbed by construction noise and certain areas of hotel were unavailable due to construction. Also, the restaurant defaulted the credit card charges to dollars rather than pesos (and charged a 5% conversion fee)
Stayed 4 nights in Oct 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Angel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Ruth

Stayed 4 nights in Sep 2025

10/10 Excellent

NESTOR

Travelled with family and small children
Liked: Amenities
Great ocean view
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafaela

Stayed 2 nights in Aug 2025

6/10 Okay

Grace

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I want to give it a 10-10 but our curtains had holes the main bed room door had a hole as well out of our 7 day stay they came to fumigate our room like what who does this on guest. There was no do not disturb sign so there was a knock every day
Stayed 7 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Aug 2025

4/10 Poor

julio

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

KARINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 5 nights in Jul 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Lourdes

Costumer service is bad the check in was smooth but lady at front desk very rude they are not polite
Stayed 4 nights in Jul 2025