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Al Kiswah Towers Hotel

3.0 star property

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Photo gallery for Al Kiswah Towers Hotel

Front of property
Lobby sitting area
Land view from property
Terrace/patio
Double or Twin Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
At Taysir, Al Qashla, Makkah, Makkah, 2077
  • Great Mosque of Makkah
    ‪17 min walk‬
  • Abraj Al-Bait Towers
    ‪3 min drive‬
  • Kaaba
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • Sleeps 5
  • 5 Twin Beds

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  • Free WiFi
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The price is €38
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includes taxes & fees
19 May - 20 May
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About this property

Al Kiswah Towers Hotel

Hotel with a 24-hour fitness center, near Great Mosque of Makkah
Along with a 24-hour fitness center, this smoke-free hotel has self parking and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite. Housekeeping is available on request.
Al Kiswah Towers Hotel offers 5578 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Al Kiswah Towers Hotel. During your stay, you're just a quick walk from 60th Street. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from Great Mosque of Makkah and a few minutes from Abraj Al-Bait Towers
As a guest of Al Kiswah Towers Hotel, you'll find a 24-hour fitness center, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Al Kiswah Towers Hotel also features a porter and an elevator. For a fee, parking is available.

This 3-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 72 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 35 per person

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 35 per person
  • Covered self parking fee: SAR 72 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007548

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Kiswah Towers Hotel Mecca
Al Kiswah Towers Mecca
Al Kiswah Towers
Al Kiswah Towers Hotel Hotel
Al Kiswah Towers Hotel Makkah
Al Kiswah Towers Hotel Hotel Makkah

Al Kiswah Towers Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 796 reviews
Rating 8 - Good. 196 out of 796 reviews
Rating 6 - Okay. 106 out of 796 reviews
Rating 4 - Poor. 53 out of 796 reviews
Rating 2 - Terrible. 87 out of 796 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

amin

Travelled with partner
Liked: Amenities
Good
Stayed 8 nights in Jan 2025

10/10 Excellent

Soheyb

Stayed 3 nights in Jan 2025

2/10 Terrible

Ssohibou

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t provide good service, no microwave, they did not clean my room, I didn’t have water or paper towels
Stayed 4 nights in Jan 2025

8/10 Good

Farah, Beirut

Travelled with family
Liked: Cleanliness, staff & service
The front desk staff are very kind professional and helpful, which made a huge impact especially Mrs Manar. The shuttle bus service is great made visit to Haram easy and accessible at all times. The internet connection was too slow I really hope they fix it cause I would LOVE to come back to Al Kiswah. Thank you all.
Stayed 3 nights in Jan 2025

6/10 Okay

MOHAMMED

Good customer service but property it's old and close to the Hiram but uncomfortable way to walk construction and hill up and down
Stayed 2 nights in Jan 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

Manan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I find nothing like a hotel in this property 👎
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

samer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Burak

Liked: Staff & service
Stayed 8 nights in Jan 2025

2/10 Terrible

Saeed Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Staff was rude and not helpful My booking was for tower one but they gave me the room in tower 5 and that room was very dirty and uncomfortable. First time in my life I had such a bad experience.
Stayed 5 nights in Jan 2025

4/10 Poor

Bibi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bedroom window not soundproof enough. Reception staff on the day was too slow and provided very poor customer care. He was not very welcoming.
Stayed 7 nights in Jan 2025

4/10 Poor

Fraz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Fokorul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

6/10 Okay

Ali

Stayed 5 nights in Jan 2025

2/10 Terrible

Saad, San Bruno

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
really disappointing and poor experience staying here for 3 days. no room cleaning for entire stay, had to make multiple requests to get fresh towels everyday, house keeping service non-existent, wifi and internet service is unusable and does not work, bare bones amenities in the room, hot water in shower unusable, rooms and furniture are very dated and uncomfortable
Stayed 3 nights in Jan 2025

2/10 Terrible

Abu

Travelled with family, Travelled with group
Disliked: Amenities
I had a very disappointing stay at this hotel. The cleanliness standards were poor, and the service was far from acceptable. The boiling kettle in the room had a bad smell, making it unusable. On top of that, the staff didn’t answer my phone calls from the room, which was frustrating. The bedsheets smelled stale, as if they weren’t fresh. Overall, the experience did not meet basic expectations. I wouldn’t recommend this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Zeeshan

Disliked: Amenities
Cheapest hotel in a walkable distance from Haram and availability of delicious and affordable Pakistani food are biggest plus of this property
Stayed 4 nights in Jan 2025

10/10 Excellent

Shaker

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Adel

Travelled with family
Maintain the cleaning
Stayed 6 nights in Jan 2025

6/10 Okay

Priya

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Ismael

Stayed 1 night in Jan 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 3 nights in Jan 2025

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, wonderful staff
Stayed 4 nights in Jan 2025

2/10 Terrible

pulok

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The problem at the reception , they cannot speak English properly when we check out. Also, the other problem they provide the Wi-Fi that useless even you can’t YouTube run with that Wi-Fi take too long long time.
Stayed 1 night in Jan 2025