"This is one of my favourite hotels in Makkah. The breakfast, the in room dining and overall experience was really nice. There is construction going o ... " More
16 Jan 2023 by S
Dear,Thank you very much for choosing Jabal Omar DoubleTree by Hilton Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.While we value and greatly appreciate your patronage, it is truly regrettable to know that we have fallen short of your expectations this time in the areas mentioned. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us.Thank you once again for taking time to share your experience with us and looking forward to welcoming you soon again.Sincerely,Sawsan GhazzawiGuest Relation Agent - Front Office
5 May 2022 by a
Dear Valued Guest, Thank you very much for choosing Jabal Omar DoubleTree by Hilton Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. While we value and greatly appreciate your patronage, it is truly regrettable to know that we have fallen short of your expectations this time in the areas mentioned in our satisfaction and loyalty survey. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. Once again, thank you for your patronage and looking forward to welcoming you soon again. Best Regards. Anwaar Alazwari. Service and Hospitality agent – Front Office.
10 Oct 2022 by hanouf
Dear Valued Guest,Thank you very much for choosing Jabal Omar DoubleTree by Hilton Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again.Sincerely,Hanouf Al MajnouniGuest Relation Agent - Front Office
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/news stands are also featured at the business-friendly DoubleTree by Hilton Makkah Jabal Omar. For a fee, parking is available. This Makkah hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
DoubleTree by Hilton Makkah Jabal Omar offers 676 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This restaurant specialises in Italian cuisine. Open daily.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
