Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, King Fahad Gate
    ‪8 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

Junior Twin Suite

  • Sleeps 4

Twin Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

Family Twin Room

  • Sleeps 4

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

Room, 2 Single Beds

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, 2 Single Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Single Beds, Connecting Rooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Twin Beds

Family Room, 2 Single Beds, Connecting Rooms

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

Junior Twin Suite with Partial Haram View

  • Sleeps 4

Deluxe King Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 3

Deluxe King Room with Partial Haram View

  • Sleeps 3

Deluxe Twin Room With Partial Haram View

  • Sleeps 3

Presidential Suite With Haram View

  • Sleeps 6

Similar properties

About this property

Doubletree by Hilton Jabal Omar Makkah

Central hotel with 2 restaurants connected to a shopping center in Makkah
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of Doubletree by Hilton Jabal Omar Makkah's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from 60th Street. Free WiFi in public areas, a free area shuttle, and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A free area shuttle within 500 meters is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Covered parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 70 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002349
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sadiik M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

10/10 Excellent

Umara

Stayed 2 nights in Sep 2025

10/10 Excellent

Muhammad

Stayed 2 nights in Sep 2025

10/10 Excellent

Sadiq

Stayed 5 nights in Aug 2025

8/10 Good

Sadiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shahla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Jabal Omar Hotel in Makkah was absolutely wonderful and far exceeded our expectations. From the moment we arrived, we were greeted warmly and treated with the highest level of hospitality. The staff was professional, friendly, and always willing to help they made us feel truly welcome. The location is excellent and very convenient for pilgrims, with easy access to the Haram. The rooms were spotless, spacious, and comfortable, with fresh linens and everything we needed for a restful stay. The entire property is beautifully maintained, clean, and quiet perfect for focusing on Umrah. Housekeeping and room service were quick and efficient, and the dining options were excellent, offering a variety of fresh and delicious meals. Overall, Jabal Omar Hotel provided us with a peaceful, comfortable, and memorable stay, and I would gladly choose this hotel again for my next visit to Makkah. I highly recommend it to anyone looking for comfort, cleanliness, and exceptional service.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Ever intricate detail was taken care of... absolutely beautiful undoubtedly more beautiful because of haram...alhumdulilah. Little expensive as the average person may struggle to afford such wonderful experience...and it would be amazing if every person can enjoy this place
Stayed 3 nights in Sep 2025

2/10 Terrible

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was a blessing!

It was an amazing experience and overall a wonderful facility. Amjad, the lady who was serving us at the front desk was so kind and so thoughtful. I was traveling with my elderly father. She was kind enough to upgrade us to a suite. They have a shuttle that goes to the Kaaba which was wheelchair accessible. We use the shuttle more than a few times a day. Very convenient wonderful facility. Wonderful service will definitely come back and stay here if I’m ever lucky enough to be in Mecca again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place, I’d recommend to everyone.
Stayed 6 nights in Aug 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Provided me with free upgrade
Stayed 1 night in Sep 2025

2/10 Terrible

Hesham

Stayed 3 nights in Aug 2025

8/10 Good

Youhaniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler

The hotel was clean the service was greT
The entrance of the breakfast/ buffet area
Stayed 6 nights in Aug 2025

10/10 Excellent

Ataur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was indeed breathtaking, front staff exhibited excellent service, providing a warm welcome and efficient assistance. The breakfast area was a delightful experience with great options available. Abdul Rahman at the breakfast place was amazing and made the start of the day special. It was a truly memorable experience.
Stayed 6 nights in Aug 2025

10/10 Excellent

Tabinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property the best part is that it has shuttle service to Haram that makes it the best of all properties.
Stayed 1 night in Sep 2025

8/10 Good

ABDULLAH H.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

everything overall was great. just service disk would not answer calls 70% of the time and wifi connection was not really good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
111
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 2 nights in Aug 2025

10/10 Excellent

Bekhiet

Liked: Cleanliness, staff & service, property conditions & facilities
Nothings
Stayed 10 nights in Aug 2025

8/10 Good

Selim

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Muhammad Yasir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are good. Shuttle service is inadequate. Tough to get public transportation.
Stayed 2 nights in Aug 2025

4/10 Poor

Mohand Riyadh mohamed

Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility with top notch service within walking distance of the Haram.
Stayed 1 night in Aug 2025

2/10 Terrible

Fadumo

Disliked: Cleanliness, staff & service, property conditions & facilities
people at the reception don’t treat others right.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have a chair to go with the desk in the room. That would have been helpful
Stayed 4 nights in Aug 2025