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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
2 restaurants, breakfast, lunch served; local and international cuisine
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Great Mosque of Makkah
    ‪6 min walk‬
  • King Fahad Gate
    ‪8 min walk‬
  • Kaaba
    ‪11 min walk‬

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Minibar, in-room safe, desk, blackout curtains

Hilton Hotel & Convention Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (886)
The price is €168
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Doubletree by Hilton Jabal Omar Makkah

Central hotel with 2 restaurants connected to a shopping center in Makkah
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of Doubletree by Hilton Jabal Omar Makkah's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from 60th Street. Free WiFi in public areas, a free area shuttle, and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A free area shuttle within 500 meters is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Covered parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002349
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 836 reviews
Rating 8 - Good. 138 out of 836 reviews
Rating 6 - Okay. 45 out of 836 reviews
Rating 4 - Poor. 18 out of 836 reviews
Rating 2 - Terrible. 32 out of 836 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Saouda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay
Stayed 2 nights in Apr 2025

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience there. Whole stay was v nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mohammad

Stayed 3 nights in Apr 2025

10/10 Excellent

Arif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, friendly staff, short walk to Haram al-Sharif, and an excellent breakfast buffet.
Stayed 1 night in Apr 2025

8/10 Good

Salman

Stayed 4 nights in Apr 2025

10/10 Excellent

Menna Mohamed Taha Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Najib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Calm Environment
Stayed 4 nights in Apr 2025

10/10 Excellent

Shahzad Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, great hotel and not too far from Haram. Shuttle is available but there should be atleast 2 shuttle buses. Staff was very courteous and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Olakunle

Stayed 4 nights in Mar 2025

2/10 Terrible

Noorukh

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The bellboy lost my bag and I reported it to the front desk and manager 7-8 times and they kept buying time. Telling us to come later and they’re checking or working on it and we never found it. I’m really upset with this hotel. We also had to change rooms 2 times because the carpeted rooms smelt so bad and musty. I couldn’t properly breathe. I had to request a non-carpeting room. And finally I got a disabled room without carpets.
Stayed 2 nights in Mar 2025

10/10 Excellent

Muhitul

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was big enough. Excellent service. Breakfast was exceptional. Haram 5 mins a way. We love this hotel. If i come back again i definitely take it again.
Stayed 1 night in Apr 2025

8/10 Good

Shehu

Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Naeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with great helpful staff, we were early and they were able to give us room around noon instead of 4 PM. Only drawback is back is location. It’s uphill and requires lots of walking also shuttle was not much help. If luxury is priority this is the one for you
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Elhadj

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

suhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel to stay in

Everything was more than great
Stayed 1 night in Mar 2025

6/10 Okay

Mortaza

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

kholilur

Stayed 4 nights in Mar 2025

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Munir

Stayed 4 nights in Feb 2025

4/10 Poor

Ali, Oakville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was really untrained, they don't have any idea about customer satisfaction, the manager was uncooperated, will never be again in this hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Gani

Liked: Cleanliness
Stayed 3 nights in Feb 2025