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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, Souk Al-Khalil
    ‪6 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

View all photos for Junior Twin Suite

Premium bedding, minibar, in-room safe, desk

Junior Twin Suite

  • Sleeps 4

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

  • Sleeps 2

View all photos for Accessible King Room

Premium bedding, minibar, in-room safe, desk

Accessible King Room

  • Sleeps 2

View all photos for Family Twin Room

Premium bedding, minibar, in-room safe, desk

Family Twin Room

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Twin Suite with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Junior Twin Suite with Partial Haram View

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe King Room with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Partial Haram View

  • Sleeps 3

Deluxe Twin Room With Partial Haram View

  • Sleeps 3

Presidential Suite With Haram View

  • Sleeps 6

Similar properties

Lobby
Hilton Hotel & Convention Jabal Omar Makkah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,006 reviews
The price is €160
includes taxes & fees
8 Feb - 9 Feb
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Doubletree by Hilton Jabal Omar Makkah

Hotel connected to a shopping center in Makkah with 2 restaurants
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of Doubletree by Hilton Jabal Omar Makkah's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from 60th Street. Free WiFi in public areas, a free area shuttle, and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Guests have great things to say about the clean accommodations and the breakfast
  • Within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A free area shuttle within 500 meters is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Covered parking on site (SAR 215 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 70 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002349
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Noureddine

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Oct 2025

8/10 Good

Ibrahim Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, beautiful property and nice staff
Stayed 1 night in Oct 2025

8/10 Good

Ali, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Shuttle service was also impressive. Will stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

tasmiya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

sobia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, clean room. Lovely stay, will be booking in the future. Let us check in early.
Stayed 4 nights in Oct 2025

10/10 Excellent

ATM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a great experience! We stayed for three nights, and the hotel staff were very courteous and helpful. I would definitely visit again in the future!
Stayed 3 nights in Oct 2025

10/10 Excellent

Aman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean very comfortable bed shuttle service was excellent very polite staffs. Everything was 5•
Stayed 2 nights in Oct 2025

10/10 Excellent

Iman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Habeeb

Stayed 2 nights in Oct 2025

10/10 Excellent

Habeeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff super clean facility
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place, food, staff, transportation to Haram. Exceptional services
Stayed 3 nights in Oct 2025

10/10 Excellent

Nayyer

Stayed 2 nights in Oct 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant staff and good service
Stayed 1 night in Aug 2025

10/10 Excellent

Gamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been choosing DoubleTree for the past four years.
Stayed 2 nights in Oct 2025

8/10 Good

Tarique

Travelled with family
The toiletries were of poor quality that gave me rashes. Having requested for a shower cap I got ear buds. The cleaners were nice but dishearteningly were nosey just like the breakfast staff who were keeping a watchful eye and in between coming to your table asking every few minutes how was the food was unnecessary. The omlettte requests had long queue and was a put off and scrambled eggs were tasteless
Stayed 3 nights in Oct 2025

8/10 Good

Fatima Binta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, with daily shuttle to the Haram and back, every couple of minutes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Dr Noureen

I booked and paid for a three-bedroom accommodation through Expedia. However, upon check-in, I was provided only a two-bedroom room, and the hotel informed us that they would add a third bed within the existing rooms. This makeshift bed was added later that night and was far less comfortable than the original beds. This arrangement was not in line with the booking terms and caused significant inconvenience to our trip. We paid a premium price for a premium service, but the experience and quality we received were far below that standard. the condition of the bed and the disgustingly stained duvet that was provided. Overall pathetic experience. I will not recommend anybody to book through Expedia. They couldn’t be able to sort out even after telephonic discussion with one of Expedia’s adviser, no positive response was received.
Stayed 4 nights in Oct 2025

8/10 Good

Mohammad, Sterling

Liked: Cleanliness
wakable to Haram and easy to go
Stayed 1 night in Oct 2025

10/10 Excellent

Rashid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would give 7 stars to breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

Sikiru, lagos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staffs, healthy breakfast and provided transport to and fro Haram
Stayed 3 nights in Oct 2025

10/10 Excellent

MARIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've come to Mecca many tines, but this was my first time staying at the Double Tree Jabal Omar and I was pleasantly impressed. I would like to sincerely thank Nawaf Alyemeni who made sure my accommodations at this hotel was first class. The entire staff from the room service to the employees at the Zaffron restaurant were wonderful. I highly recommend this hotel for anyone planning to perform umrah or haji. This hotel is new and the shopping areas are not complete, but adding more coffee shops would be great! Thank you for making me stay memorable! Mariam A
Stayed 4 nights in Oct 2025

8/10 Good

Rayah

Liked: Cleanliness, staff & service, property conditions & facilities
AC monitor was broken
Stayed 2 nights in Oct 2025

2/10 Terrible

Dr Noureen

Travelled with family
Disliked: Amenities, property conditions & facilities
I booked and paid for a three-bedroom accommodation through Expedia. However, upon check-in, I was provided only a two-bedroom room, and the hotel informed us that they would add a third bed within the existing rooms. This makeshift bed was added later that night and was far less comfortable than the original beds. This arrangement was not in line with the booking terms and caused significant inconvenience to our trip. We paid a premium price for a premium service, but the experience and quality we received were far below that standard. the condition of the bed and the disgustingly stained duvet that was provided. Overall pathetic experience. I will not recommend anybody to book through Expedia. They couldn’t be able to sort out even after telephonic discussion with one of Expedia’s adviser, no positive response was received.
Stayed 6 nights in Oct 2025

10/10 Excellent

Nikia

Liked: Amenities
Bas food
Stayed 4 nights in Oct 2025