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Makkah Clock Royal Tower, A Fairmont Hotel

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Grand Suite, 1 King Bed with Sofa bed (Kaaba)
Property video
Grand Suite, 1 King Bed with Sofa bed (Kaaba)
Reception
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪5 min walk‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms (Kaaba)

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Haram)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds (Haram)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont, Room, 1 King Bed, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Room, 1 King Bed, City View

8.2 out of 10
Very good
(25 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds, City View

Triple Room, 3 Single Beds, City View

Triple Room, 3 Single Beds, City View

8.4 out of 10
Very good
(37 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Fairmont, Twin Room, 2 Single Beds, City View

Fairmont, Twin Room, 2 Single Beds, City View | Reception

Fairmont, Twin Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont, Twin Room, Accessible, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Twin Room, Accessible, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Junior Suite, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 King Bed (Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential suite Kaaba View

Presidential suite Kaaba View

Presidential suite Kaaba View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Residential Suite Quad Haram Multiple Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Quad Haram Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Suite, 1 King Bed (Residential - Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed (Residential - Kaaba)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, City View (Residential)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds, City View (Residential)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Residential - Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds (Residential - Haram)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Residential - Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds (Residential - Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Twin Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Twin Room, 2 Single Beds (Kaaba)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 2 Single Beds (Haram)

Studio, 2 Single Beds (Haram)

Studio, 2 Single Beds (Haram)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Single Beds (Kaaba)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Single Beds, City View

7.6 out of 10
Good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms Haram View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Junior Suite, Kaaba View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Kaaba View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Residential Suite Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Haram

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite, Multiple Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Duplex, 2 Bedrooms (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Duplex, 2 Bedrooms (Haram)

  • Sleeps 6
  • 1 Double Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Grand Suite, 1 King Bed with Sofa bed (Kaaba)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Duplex (Suite Twin Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Duplex (Suite Twin Kaaba)

  • Sleeps 4
  • 2 King Beds

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About this property

Makkah Clock Royal Tower, A Fairmont Hotel

Art Deco Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah
This hotel features 10 restaurants, a health club, and a snack bar/deli. WiFi in public areas is free. Additionally, a conference center, a complimentary children's club, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of Makkah Clock Royal Tower, A Fairmont Hotel's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, 10 restaurants, and a gym are available.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Atyaf, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Great Mosque of Makkah and The Clock Towers
There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business center, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square meters) and includes a conference center. A health club, spa services, and a library are also featured at the family-friendly Makkah Clock Royal Tower, A Fairmont Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Atyaf - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Aja - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open select days.
The Grill - This steakhouse serves breakfast, lunch, and dinner. Open select days.
Mazaq - This café serves breakfast, lunch, dinner, and light fare. Open daily.
Al Dar - This bistro specializes in Middle Eastern cuisine. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Health club
  • Library
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,379 square foot of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 60 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Clock Royal Tower, A Fairmont Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 140 for adults and SAR 70 for children
  • Fee for in-room wireless internet: SAR 0 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007336
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 132 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Ali

Liked: Cleanliness
The stuff is not so kind
Stayed 2 nights in Oct 2025

10/10 Excellent

Abubakar

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Makkah Clock Tower, wonderful room and very clean. I appreciate the staff working on 1102 for their attentive service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Noah, Cypress

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is AMAZING!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Morad

Stayed 2 nights in Aug 2025

10/10 Excellent

Redwan

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarya

Liked: Cleanliness, property conditions & facilities
Excellent experience, highly recommend staying there.
Stayed 4 nights in Oct 2025

10/10 Excellent

mira

Stayed 1 night in Oct 2025

8/10 Good

Abedalrazaq, New Haven

Stayed 1 night in Nov 2025

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 3 nights in Oct 2025

2/10 Terrible

Zeeshan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room were absolutely disgusting, they all smelled like cigarettes, the rugs in the room were nasty and very dirty. Our experience with our kids with the Fairmont was not good, the check in staff and the manager was very rude. They had a power outage for 4 hours in the middle of the night the day we landed and had planned to do Umrah. The staff knew about it but didn’t mention it at the time of check in however dropped of a flyer 15 mins after check in stating that it’s a maintenance issue and had to be done. We stayed here last year as well and our experience was very different but this time I would say that I would never stay here again. There are plenty of hotels in the clock tower which are much nicer and cleaner and will provide better service than Fairmont. They prefer Saudi’s over any other nationality. We had a Kaaba view but all we could see is the top of the Kaaba. Never again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Jawed

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Taha, Northbrook

Liked: Cleanliness, amenities, property conditions & facilities
Yes and everyone was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Afia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to haram excellent breakfast very happy with upgrade breakfast on our last day that was a treat for us . Rooms big and spacious and clean plenty of toiletries supplied . The only issue we had was noise from next room only on our last night we had noisy next door people a dn most of noise was coming from connecting door which was closed but could hear them till late night the hotel needs to make them more sound proof
Stayed 3 nights in Oct 2025

6/10 Okay

smara

Travelled with family
The room had 4 beds in it. Wr asked for the 5th bed to be removed. The decor is a bit old now. Very basic. The breakfast was awful. Not five star. The edcor was bad, the choice in food awful. Things had run out and juices were not fresh. Very poor quality
Stayed 2 nights in Oct 2025

2/10 Terrible

Halil

We were planning to have umrah with my 82-year old father. He was hospitalized right before the trip. He had heart surgery. Although, I contacted before the stay and supply all the paperwork they refused to refund the money. Now, I dispute the charges with the bank. Not recommended at all. Stay away from this hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Rimsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location to stay, it’s convenient, clean and everything is available. The staff are friendly and welcoming.
Stayed 4 nights in Oct 2025

10/10 Excellent

Afreen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay. Staff were very helpful and friendly. Breakfast was awesome. Overall everything is 10 out of 10.
Stayed 2 nights in Oct 2025

10/10 Excellent

BUDI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
1210 housekeeping crew are so kind… always keep our room clean and stocked up the coffee and water. Mr. Ehab and his crew Thank You…
Stayed 3 nights in Oct 2025

10/10 Excellent

Farah

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a must see. I would give them 10/10 on everything. The staff will go above and beyond to help you and make sure you are satisfied. Location is super convenient. I didn’t need to go anywhere else lots of shopping options around too
Stayed 3 nights in Oct 2025

10/10 Excellent

naeem

Stayed 4 nights in Oct 2025

10/10 Excellent

MAHER

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

mazine

Excellent Hotel. 10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

Burhan

Stayed 2 nights in Oct 2025

10/10 Excellent

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2025