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"Check in was easy, Steve on the front desk was polite and funny, Room was basic but had a unbelievable view of the tower bridge, Breakfast was busy, w ... " More

By a verified traveller on Thu 26 Aug 2021

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Hotel Description

The sightseeing around The Tower Hotel gets high marks from our customers. During your stay, you're just a quick walk from Tower Bridge. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1973, this 4-star hotel has 801 rooms over 12 floors. Each room includes amenities such as free WiFi and a Smart TV.

  • All rooms offer 24-hour room service, Smart TVs and coffee makers
  • Free WiFi
  • Enjoy local and international cuisine at Vicinity, one of the property's 2 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Tower Bridge and 8 minutes on foot from Tower of London

Sleeper Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€105* Per night/room 7 Nov - 8 Nov

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double, with Bridge View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Tower Hotel ratings based on 84 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Tower Hotel

Everyone (37) Couples (27) Family (19)
5 out of 5
Loved the location

Posted by , from East Grinstead on 26 Sep 2021

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Comment from Hotel Management

1 Oct 2021 by Bechir Messaoud

Dear Jane, Thank you for taking time to leave us an amazing 5/5 review I am so pleased you enjoyed your stay with us. I hope to welcome you back soon. Kind Regards Bechir Messaoud Hotel Manager

5 out of 5
Check in was easy, Steve on the front desk was polite and funny, Room was basic but had a unbelievable view of the tower bridge, Breakfast was busy, we queued fuu it r about 20 minutes but the English breakfast was worth the wait

Posted by on 26 Aug 2021

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Comment from Hotel Management

26 Aug 2021 by Bechir

Dear Paul On behalf of Steve and of course the rest of the team here at Tower hotel, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that the quality of the service provided contributed positively to an enjoyable stay and hope to have the pleasure of welcoming you back here the next time your travels take you to London. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Bechir Messaoud Hotel Manager

4 out of 5
The room cleanliness is what let this stay down. Late check in as the room wasn’t ready, but definitely needs more thorough cleaning and even a deep clean. There was dust on the bathroom fittings (not a light dusting- thick black dust which has built up) dust on the air con and walls(!) and public hair all over the bathroom floor. The decor is old but I don’t have a problem with that as long as it’s clean. Room views are just incredible, and the front desk/dining staff were all super lovely. Just room cleanliness an issue - which is definitely an issue especially with Covid

Posted by on 23 Aug 2021

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Comment from Hotel Management

1 Oct 2021 by Bechir Messaoud

Dear Guest, Thank you for taking time to leave us an amazing review I am so pleased you enjoyed your stay with us. We are very lucky to have such a hardworking team and be in such a prime location. I hope to welcome you back soon. Kind Regards Bechir Messaoud Hotel Manager

5 out of 5
The location is perfect especially for visiting the Tower of London

Posted by on 28 May 2021

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Comment from Hotel Management

4 Jun 2021 by Bechir Messaoud

Dear Anonymous, Thank you for taking the time to rate your stay with us 5 out of 5. Our location is definitely one of the things we are very proud of about our hotel. as it is a few steps away from must-see attractions and modern-day conveniences. We are looking forward to welcome you back at The Tower Hotel. Kindest regards, Bechir Messaoud Hotel Manager

5 out of 5
Great location, Great bar and nice staff. View is great

Posted by on 5 Dec 2020

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Comment from Hotel Management

6 Dec 2020 by Bechir Messaoud

Dear Guest, Thank you very much for staying with us at The Tower Hotel. I am so glad to hear that you enjoyed your stay with us and I am very pleased to hear that all of our staff went above and beyond to make your stay extra special. We look forward to welcoming you back to the hotel in the near future, our staff are always ready to welcome you back. I wish you a lovely day ahead, Kindest regards, Bechir Messaoud Hotel Manager

5 out of 5
We were transferred to the Royal Horseguards Hotel due to the Tower Hotel being closed. Absolutely delighted with the Royal Horseguards, beautiful hotel, well appointed rooms and just a short walk from st james park, trafalgar square and the london eye.

Posted by , from Wakefield on 27 Aug 2020

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5 out of 5
The view of Tower Bridge was absolutely stunning, especially at night!

Posted by on 10 Mar 2020

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Comment from Hotel Management

11 Mar 2020 by Bechir M

Dear Guest, Thank you very much for taking the time to leave us this amazing feedback. I am glad you enjoyed the view which is truly terrific especially with the lights in the evening. We hope to welcome you back very soon again. Kind regards, Bechir Messaoud Hotel Manager

4 out of 5

Posted by on 1 Mar 2020

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1 out of 5
I definitely won’t recommend this hotel to anyone. Building inside is very old. Carpets in room very dirty and old. Furniture is old. Bath very bad. Flush doesn’t work properly. When you wash face in basen water doesn’t go. I paid lot for room in this hotel but its a waste of money. Big name small show.

Posted by on 27 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Bechir M

Dear Guest, Thank you for staying with us at the Tower Hotel. Our team constantly strives to provide excellent customer service and create memorable moments and it is extremely disappointing to hear that we did not do this during your recent stay. I do want to apologise for the issues that you experienced in the room and want to assure you that the relevant departments have been made aware. We will use your feedback to help us implement ways to improve guest experience and retrain team members. Thank you for your feedback. Kind regards, Bechir Messaoud Hotel Manager

5 out of 5
Everything was fine and we would recommend this hotel and would be happy to stay there again .

Posted by on 5 Nov 2019

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Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5933 square feet (551.2 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly The Tower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 801 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5933 sq ft of conference space
  • 551.2 sq. m of conference space
  • Built in 1973
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: London Fenchurch Street Station (1.1 km / 0.7 mi)
  • Metro station: Tower Hill Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Tower Hotel offers 801 forms of accommodation with a safe and complimentary bottles of water. 49-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Vicinity – This restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wear personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Security system
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 12 per person (approximately)
  • Self-parking fee: GBP 25 per day
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guoman hotel Tower
  • hotel Tower Guoman
  • Tower Guoman
  • Tower Guoman hotel
  • Tower Guoman hotel London
  • Tower Guoman London
  • Tower hotel Guoman
  • Tower Hotel London
  • Tower Hotel
  • The Tower Hotel London
  • The Tower London, England
  • London The Tower
  • The Tower Hotel Hotel
  • The Tower Hotel London
  • The Tower Hotel Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.