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6 Dec 2020 by Bechir Messaoud
Dear Guest, Thank you very much for staying with us at The Tower Hotel. I am so glad to hear that you enjoyed your stay with us and I am very pleased to hear that all of our staff went above and beyond to make your stay extra special. We look forward to welcoming you back to the hotel in the near future, our staff are always ready to welcome you back. I wish you a lovely day ahead, Kindest regards, Bechir Messaoud Hotel Manager
11 Mar 2020 by Bechir M
Dear Guest, Thank you very much for taking the time to leave us this amazing feedback. I am glad you enjoyed the view which is truly terrific especially with the lights in the evening. We hope to welcome you back very soon again. Kind regards, Bechir Messaoud Hotel Manager
27 Jan 2020 by Bechir M
Dear Guest, Thank you for staying with us at the Tower Hotel. Our team constantly strives to provide excellent customer service and create memorable moments and it is extremely disappointing to hear that we did not do this during your recent stay. I do want to apologise for the issues that you experienced in the room and want to assure you that the relevant departments have been made aware. We will use your feedback to help us implement ways to improve guest experience and retrain team members. Thank you for your feedback. Kind regards, Bechir Messaoud Hotel Manager
17 Nov 2019 by Bechir M
Dear Anonymous, Thank you for taking the time to write us such a candid feedback, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and create memorable moments and it extremely disappointing to hear that we did not do this during your recent stay. Again, my sincere apologies and hoping that you may give us another chance when you are next visiting London. Yours sincerely, Bechir Messaoud Hotel Manager
24 Jun 2019 by Bechir Messaoud
Dear Anonymous, Thank you for staying with us at The Tower Hotel. We are sorry to hear about you r experience with Housekeeping Department. I can confirm that I spoke with the Housekeeping team about your feedback, as we always trying to improve our service. We are looking forward to see you again at The Tower Hotel. Best Regards, Bechir Messaoud Hotel Manager
3 Jun 2019 by Bechir Messaoud
Dear Guest, Thank you for staying with us at The Tower Hotel, I am delighted that you enjoyed your stay with us and am very pleased to read the feedback of our services. Thank you very much for your feedback and we hope we can welcome you back. Kind regards, Bechir Messaoud Hotel Manager
26 Apr 2019 by Bechir M.
Dear guest, Thank you so much for staying with us at the Tower Hotel. I am happy to hear that our staff could help you real quick with the issue. We hope we can welcome you back very soon. Kind regards, Bechir Messaoud Hotel Manager
This property is closed from 23 December 2020 to 16 May 2021 (dates subject to change).
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5933 square feet (551.2 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly The Tower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Limited onsite parking
The Tower Hotel offers 801 forms of accommodation with a safe and complimentary bottles of water. 49-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Vicinity – This restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
