Four Points by Sheraton Makkah Al Naseem

4.0 star property

Choose dates to view prices

Room options

View all photos for Classic Room, 2 Single Beds, Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Classic Room, 2 Single Beds, Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed, Smoking

7.6 out of 10
Good
(12 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Single Beds, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

Premium Suite, 2 Bedrooms, Smoking

Premium Suite, 2 Bedrooms, Smoking

  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 3 Single Beds, Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Classic Room, 3 Single Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

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About this property

Four Points by Sheraton Makkah Al Naseem

Hotel in Makkah with 2 restaurants and a fitness center
2 restaurants, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Four Points by Sheraton Makkah Al Naseem offers 1136 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Makkah Al Naseem. During your stay, you're just a quick walk from Woosh Entertainment Center Mecca. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Middle Eastern cuisine while dining at Al Sharq Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 14 minutes by car from Great Mosque of Makkah and 14 minutes from Kaaba
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi. There's an onsite 24-hour business center. The business-friendly Four Points by Sheraton Makkah Al Naseem also features a fitness center, a garden, and coffee/tea in a common area. Free self parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Al Sharq Restaurant - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, from February 18-March 19, 2026, the property serves suhour (pre-dawn meal) for SAR 110 per person, and iftar (evening meal) for SAR 120 per person. Guests booked in breakfast included rate plans will receive suhour instead of regular breakfast service. Guests booked in dinner included rate plans will receive iftar instead of regular dinner service

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Makkah Al Naseem

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10000643
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Makkah
Four Points by Sheraton Makkah Al Naseem Hotel Makkah

Four Points by Sheraton Makkah Al Naseem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 356 reviews
Rating 8 - Good. 88 out of 356 reviews
Rating 6 - Okay. 19 out of 356 reviews
Rating 4 - Poor. 14 out of 356 reviews
Rating 2 - Terrible. 17 out of 356 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جيد جدا المنطقه الموجود بها جميله وحيه مستوي الغرفه جيد ولكن صوت المكيف عالي باصات الحرم غير منتظمه يقولك علي راس الساعه ولكن تجيه يقولك انتظر شويه وييجي الباص ويمشي بعد نصف ساعه اعتقد باص كل ساعه وكمان غير منتظم مده طويله جدا كل نصف ساعه تكون منطقيه
Stayed 2 nights in Jun 2025

10/10 Excellent

Raja raheel

Stayed 1 night in Jun 2025

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities
They gave me a smoking room without asking me The coffee tray was not complete Shampoo bottles was not adequate
Stayed 3 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2025

10/10 Excellent

Ridwanulahi

Stayed 4 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ali

Liked: Staff & service, property conditions & facilities

مكان فيه روحانيه وايمانيه

مكان مريح للاقامة بجانب جامع عائشة الراجحي يصلح للاقامة فيه في شهر رمضان
Stayed 3 nights in Mar 2025

10/10 Excellent

Irshad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Saif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great option for those on an extended stay in makkah. It will take longer to get to the haram but you will be at peace with the area around and the masjid behind.
Stayed 7 nights in Feb 2025

10/10 Excellent

Saif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean homely vibe in the hotel and around. Frequent buses to the haram (you do however need to catch 1 more quick bus right after the stop to the main bus area) 30mins total trip time to step into haram
Stayed 2 nights in Feb 2025

10/10 Excellent

nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sustainable services

I always stay over during my Umras and still glued to it.Great experience as always. A decent service level with true reflection of hospitality practices
Stayed 3 nights in Feb 2025

2/10 Terrible

AHMAD

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place great customer service
Stayed 2 nights in Jan 2025

2/10 Terrible

Abdelhamid

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Feels like ghost hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Radia

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service top notch place is amazing I walked every night for few hours around the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Rahat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hussain

Stayed 2 nights in Jan 2025

10/10 Excellent

Salam, Waterdown

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 4 nights in Dec 2024

10/10 Excellent

Farah

Stayed 2 nights in Dec 2024

4/10 Poor

S M Niazur, Bedong

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Just cheap otherwise poor services and facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nedal

Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

2/10 Terrible

Rahid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we got a junior suite, and there was no Internet or light in our room.. very upsetting😡
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
5 🌟
Stayed 5 nights in Nov 2024