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DoubleTree by Hilton New York Times Square West

4.0 star property

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
City view
Terrace/patio
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(195 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

7.4 out of 10
Good
(8 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.4 out of 10
Good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Shower

In-room safe, desk, laptop workspace, blackout curtains

Accessible King Room with Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard King Hearing Accessible

  • Sleeps 2

Urban King-Hearing Accessible

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for King Room With City View

In-room safe, desk, laptop workspace, blackout curtains

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

View all photos for Two Double Room With City View

In-room safe, desk, laptop workspace, blackout curtains

Two Double Room With City View

  • Sleeps 4

View all photos for Deluxe Two Double Corner With Uptown River View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

View all photos for Standard Two Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Two Double Room

  • Sleeps 4

View all photos for Freedom Tower View Premium King Room

In-room safe, desk, laptop workspace, blackout curtains

Freedom Tower View Premium King Room

  • Sleeps 2

View all photos for City View Premium King Room

In-room safe, desk, laptop workspace, blackout curtains

City View Premium King Room

  • Sleeps 2

View all photos for City View Premium Two Double Room

In-room safe, desk, laptop workspace, blackout curtains

City View Premium Two Double Room

  • Sleeps 4

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 7,111 reviews
The price is €183
includes taxes & fees
22 Mar - 23 Mar
Sheraton New York Times Square Hotel

About this property

DoubleTree by Hilton New York Times Square West

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton New York Times Square West. During your stay, you're just a quick walk from Times Square. You'll find features like a restaurant, a gym, and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy American cuisine while dining at Good Times
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
Good Times - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1557 out of 3728 reviews
Rating 8 - Good. 822 out of 3728 reviews
Rating 6 - Okay. 637 out of 3728 reviews
Rating 4 - Poor. 312 out of 3728 reviews
Rating 2 - Terrible. 400 out of 3728 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2025

10/10 Excellent

Morgan

Stayed 3 nights in Dec 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved our stay here. The hotel was absolute madness, which we expected coming first week of December. Every team member was kind and patient despite the nonstop chaos in the hotel. I would recommend to anyone!
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Travelled with group
Changed our king bed to 2 double beds for same price. Very clean room
Stayed 1 night in Dec 2025

8/10 Good

Jay

Liked: Cleanliness
Great service and friendly staff all around!
Stayed 2 nights in Dec 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed hear while my son was having brain surgery. Very convenient to everything. The staff is very friendly and accommodating. The room doesn’t come with a microwave but I asked if we could get one and it appeared in our room while we were gone!! :). Only small side!!drawback ..rooms are on the
Stayed 3 nights in Dec 2025

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was so small you could barely walk around the bed. No where to put bags. Peeling wallpaper, sticky carpet, bathroom was awful. Staff was accommodating. We stayed one night only because we got in late and left the next morning to another hotel. Would not recommend!
Stayed 6 nights in Nov 2025

2/10 Terrible

josiah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Jj
Stayed 3 nights in Dec 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. We had everything we needed for out one night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

OMILA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay a lot. Very helpful staff and amazing job on their service. Very convenient to NYC major attractions. Also loved the cookie.
Stayed 4 nights in Nov 2025

4/10 Poor

Shelia

Disliked: Cleanliness, amenities
This hotel is a joke! First couldn’t check in due to computer issue, ok fine. Then our room didn’t have any heat, they moved us, next room, the tv didn’t work, they fixed it, next morning 9am they do some kind of very loud construction in the hallway. The lobby is small, 4 elevators weren’t enough for the amount of rooms and guest, the rooms are small, but ok it’s NY, I guess you should expect that. The staff tried to make up for it with Hilton points, but we ended up leaving a day earlier than planned. Sorry Hilton you need to do better!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mario, Doral

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Julian

Stayed 4 nights in Nov 2025

10/10 Excellent

Elise

Stayed 3 nights in Nov 2025

8/10 Good

iana

Liked: Cleanliness, amenities, property conditions & facilities
Good stay and nice rooftop. It was packed but check in was fast.
Stayed 1 night in Nov 2025

10/10 Excellent

Maddie

Stayed 2 nights in Nov 2025

8/10 Good

Arnella Valissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the city!
Stayed 6 nights in Nov 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient
Stayed 3 nights in Nov 2025

10/10 Excellent

Yasaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the attitude of the staff is amazing highly recommended.
Stayed 2 nights in Nov 2025

6/10 Okay

Maxine, Virginia Beach

Travelled with partner
Liked: Cleanliness
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice! Great view from the room, centrally located, and excellent rooftop view and bar!
Stayed 2 nights in Nov 2025

8/10 Good

Paula

Stayed 3 nights in Nov 2025

8/10 Good

Kinzo

Liked: Cleanliness, property conditions & facilities
Room was clean. Staff was friendly. Close to the subway.
Stayed 2 nights in Nov 2025

6/10 Okay

Chris

Stayed 6 nights in Oct 2025