"Amazing location I choose room with Kaaba View. Initially it was not available A bit late check in but it is understandable However, 5/5 during the st ... " More
18 Apr 2024 by Hotel Management
Dear Guest,Thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.
17 Sep 2023 by Community Management Team
Dear Mohamed,thank you for sharing your experience regarding your last visit. We appreciate it. We are glad you liked our location at The Clock Towers, which overlooks the Holy Kaaba. We are waiting to serve you soon.Best regards,Swissotel Al Maqam Makkah.
3 May 2023 by Hotel Management Team
Dear Mohmmed, thank you for your awesome feedback towards our location and room cleanliness, we are always honored to welcome you at Swissotel Al Maqam Makkah, we took your comment about the smell, staff service, and reservation Into immediate action, waiting to serve you again soon. Kind regards, Swissotel Al Maqam Makkah.
26 Jan 2018 by Choudhry
Dear valued guest warm greetings and hope this mail finds you well, first of all we really appreciate your convincing & satisfying feedback infect guest satisfaction is our number one priority ...And also we looking forward to welcome you back soon for even a better experience ... kindly keep in touch with us to help us improve our hospitality and service ... Have a nice evening. Kind regards from, Swissotel Al Maqam
26 Jan 2018 by Choudhry
Dear valued guest warm greetings and hope this mail finds you well, first of all we really appreciate your convincing & satisfying feedback infect guest satisfaction is our number one priority ...And also we looking forward to welcome you back soon for even a better experience ... kindly keep in touch with us to help us improve our hospitality and service ... Have a nice evening. Kind regards from, Swissotel Al Maqam
27 Feb 2023 by Hotel Management
Dear Siddique,Thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed
Self parking (surcharge)
For a fee, guests can enjoy a buffet breakfast daily.
Swissôtel Al Maqam Makkah has a restaurant on site.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.