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Swissôtel Makkah

5.0 star property

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Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
A man sitting by a large window in a hotel room, overlooking a cityscape with historical buildings.
A dining table with food and drinks, a city view through large windows, and a cityscape with buildings and a mosque.
A spacious lobby with a modern chandelier, seating areas, and a reception desk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba)

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, City)

Classic Room (Quad bed, City)

Classic Room (Quad bed, City)

7.6 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, Haram Partial View)

Classic Room (Quad bed, Haram Partial View)

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (City)

Classic Room, 3 Single Beds (City)

Classic Room, 3 Single Beds (City)

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (Kaaba)

Classic Room, 3 Single Beds (Kaaba)

Classic Room, 3 Single Beds (Kaaba)

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (City)

Classic Room, 2 Single Beds (City)

Classic Room, 2 Single Beds (City)

8.4 out of 10
Very good
(47 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (Haram Partial View)

Classic Room, 2 Single Beds (Haram Partial View)

Classic Room, 2 Single Beds (Haram Partial View)

7.0 out of 10
Good
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (Kaaba)

Classic Room, 2 Single Beds (Kaaba)

Classic Room, 2 Single Beds (Kaaba)

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (City)

Junior Suite (City) | Living area

Junior Suite (City)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (Haram Partial View)

Junior Suite (Haram Partial View) | Living area

Junior Suite (Haram Partial View)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (Kaaba)

Junior Suite (Kaaba) | Living area

Junior Suite (Kaaba)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite (Kaaba View)

A hotel room with a large bed, a sofa, a coffee table, two chairs, a small table with a lamp, and a painting on the wall.

Royal Suite (Kaaba View)

  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Daily buffet breakfast for a fee
Swissôtel Al Maqam Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,002 reviews
The price is €184
includes taxes & fees
5 Aug - 6 Aug
Swissôtel Al Maqam Makkah

About this property

Swissôtel Makkah

Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of Swissôtel Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • Just a 4-minute walk from Great Mosque of Makkah and 5 minutes by foot from The Clock Towers
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Swissôtel Makkah has a restaurant on site.
Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 789 out of 1072 reviews
Rating 8 - Good. 160 out of 1072 reviews
Rating 6 - Okay. 63 out of 1072 reviews
Rating 4 - Poor. 19 out of 1072 reviews
Rating 2 - Terrible. 41 out of 1072 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and good variety of food lovely smell of hotel and a comfortable stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , staff is amazing,
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Meals were great, very friendly staff and convenient location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

FARID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Location is amazing, huge breakfast buffet
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Mubark

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very comfortable room.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Syeda Sajiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in Makkah, few minutes walk to the Haram. Staff are very helpful, rooms are spacious and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bassima

Liked: Cleanliness, staff & service, property conditions & facilities
Yes room was clean staff was helpful and friendly AC worked very comfortable atmosphere
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hasibur

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great environments and convenient location.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Noura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and fresh
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tahir

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and very near to the Haram!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Heba

Location, reception, breakfast, rooms, view
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Osama

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, perfect location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Everything was the best and breakfast was top notch!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice and excellent location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mohammed Mubarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Clean. Nice stuff.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Mohammed Ali

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, 2 minutes walk from the Haram and lovely and attentive staff.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sidrah

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff, excellent stay!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Hafizur

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, the staff were friendly and welcoming.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Said

Liked: Cleanliness
One of the best!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aneesa

Excellent stay
Stayed 4 nights in Oct 2025