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Swissôtel Makkah

5.0 star property

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Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby sitting area
Junior Suite (Kaaba)
Exterior
Premier Room, 1 King Bed (Kaaba)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

A hotel room with three beds, a desk, a TV, and a large window offering a city view.

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Haram Partial View)

A hotel room with two beds, a desk, a TV, and a window with a city view.

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

A hotel room with three beds, a desk, a TV, and a large window with curtains.

Classic Room, 3 Single Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

A hotel room with three beds, a desk, a TV, and a large window offering a city view.

Classic Room, 3 Single Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Classic Room, 2 Single Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram Partial View)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Classic Room, 2 Single Beds (Haram Partial View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

A hotel room with two beds, a desk, a TV, and a large window offering a city view.

Classic Room, 2 Single Beds (Kaaba)

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (City)

A hotel room with a large bed, a desk, a sofa, and a TV. There is a view of a cityscape through large windows.

Junior Suite (City)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram Partial View)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite (Haram Partial View)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

A hotel room with a large bed, a desk, a sofa, a TV, and a view of the city.

Junior Suite (Kaaba)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View)

Royal Suite (Kaaba View)

  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Similar properties

55-inch Smart TV with satellite channels, TV
Swissôtel Al Maqam Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,003 reviews
The price is €146
includes taxes & fees
5 May - 6 May
Swissôtel Al Maqam Makkah

About this property

Swissôtel Makkah

Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of Swissôtel Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Great Mosque of Makkah and 5 minutes by foot from The Clock Towers
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Swissôtel Makkah has a restaurant on site.
Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 756 out of 1030 reviews
Rating 8 - Good. 153 out of 1030 reviews
Rating 6 - Okay. 61 out of 1030 reviews
Rating 4 - Poor. 19 out of 1030 reviews
Rating 2 - Terrible. 41 out of 1030 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hizam Nagi

Liked: Cleanliness, amenities, property conditions & facilities
Great staff friendly quick service really 5 stars
Stayed 4 nights in Jan 2026

10/10 Excellent

Adesola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
High quality room. I particularly love the kabba view which I chose. Staff could be more attentive
Stayed 3 nights in Jan 2026

10/10 Excellent

Bilal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at this property. They have good breakfast buffet style with staff always ready to help. Highly recommend this place. The hotel is in the clock tower so exits directly to the clock tower mall and food courts. The second exit directly takes you to the haram. We had a side view of Kaaba which was worth it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and location, near the Masjid al Haram and an elevator away from the Clocktower.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mohammad S

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and lot of options for breakfast for buffet. Little expensive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Stayed 4 nights in Jan 2026

10/10 Excellent

Ali

Stayed 4 nights in Jan 2026

6/10 Okay

Moiz

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms need renovation. I could see carelessly painted walls with paint on trim. Excessive caulking around the bathroom fixtures. Beds were very comfortable and had good quality bedding.
Stayed 2 nights in Jan 2026

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent location. room condition excellent. staff very friendly. breakfast very good. 2nd time i stayed here and will stay here again next time
Stayed 3 nights in Jan 2026

10/10 Excellent

Wasim

Travelled with family
Liked: Cleanliness, staff & service, amenities
The view was beautiful The cleaning staff was amazing
Stayed 6 nights in Jan 2026

10/10 Excellent

Ahmed

Stayed 3 nights in Jan 2026

10/10 Excellent

Iftakharul

Stayed 7 nights in Jan 2026

8/10 Good

Muhammad

Stayed 4 nights in Jan 2026

10/10 Excellent

Khurram

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was very clean but a little tightly spaced with four beds. It was on 17th floor with partial haram view and no Kaaba view. Staff was very co-operative. No microwave in room. Elevators are very active. Hallways are clean. Directly connects to clock tower shopping mall. Walk to haram from our room door to haram entrance was 5 min or less depending on crowd. Breakfast buffet was very good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Raazia

Stayed 5 nights in Jan 2026

8/10 Good

saad

Stayed 3 nights in Jan 2026

10/10 Excellent

Heba

Location, reception, breakfast, rooms, view
Stayed 3 nights in Jan 2026

10/10 Excellent

Fakhri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location Helpful staff reception and security guards Friendly and helpful Food was good Room were exactly like pictures Clean and room service came everyday for cleaning and asked what we need
Stayed 5 nights in Jan 2026

8/10 Good

Jameel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast. Room was a bit tight for 4 people.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nagoor

Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Everyone everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

shoaib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely close to Harm Sheriff. May be at the most 5 minutes walk or less. Health with different staff at different level, very high quality service provided by the staff. I would encourage people to tip them more as most of them are away from their home and providing high class service. Food was great for breakfast, I mean unlimited options. I would like to come back and stay if I am back for Umrah again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Mohanad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Anas

Stayed 3 nights in Jan 2026