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Saja Al Madinah Hotel

4.0 star property

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Photo gallery for Saja Al Madinah Hotel

Lobby
Coffee shop
Executive Room (Twin)
Breakfast, lunch, dinner served; international cuisine
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
King Faisal Street, Northern Central Zone, Madinah, 42313
  • Place, Prophet's Mosque
    ‪11 min walk‬
  • Place, The Green Dome
    ‪11 min walk‬
  • Place, Al-Baqi Cemetery
    ‪13 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

7.6 out of 10
Good
(16 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room (Quintuple)

Standard Room (Quintuple)

Standard Room (Quintuple)

7.2 out of 10
Good
(15 reviews)
  • 57 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Executive Room (King)

Minibar, in-room safe, desk, iron/ironing board

Executive Room (King)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Twin)

Executive Room (Twin)

Executive Room (Twin)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 2 Bedrooms

  • 42 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Executive Room (3 Single Beds)

Minibar, in-room safe, desk, iron/ironing board

Executive Room (3 Single Beds)

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room (2 Queen Beds)

Minibar, in-room safe, desk, iron/ironing board

Executive Room (2 Queen Beds)

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 3
  • 3 Twin Beds

Standard Room (Quintuple)

  • Sleeps 4
  • 4 Twin Beds

Standard Room (Quintuple)

  • Sleeps 5
  • 5 Twin Beds

Standard Room (Quintuple)

  • Sleeps 5
  • 5 Twin Beds

Executive Room (Twin)

  • Sleeps 2
  • 2 Twin Beds

Executive Room

  • Sleeps 4
  • 2 Double Beds

Executive Room (King)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Saja Al Madinah Hotel

Hotel with a restaurant, near Prophet's Mosque
A restaurant, a coffee shop/cafe, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Saja Al Madinah Hotel offers 544 air-conditioned accommodations with minibars and safes. 44-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Madinah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Saja Al Madinah Hotel. During your stay, you'll be within walking distance of Prophet's Mosque. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Saja Al Madinah Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4-star Madinah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Phone accessibility kit
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 44-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10009290
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at Saja Al Madinah Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Saja Al Madinah Hotel Medina
Saja Al Madinah Medina
Saja Al Madinah
Saja Al Madinah Hotel Hotel
Saja Al Madinah Hotel Madinah
Saja Al Madinah Hotel Hotel Madinah

Reviews

Saja Al Madinah Hotel Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 282 out of 554 reviews
Rating 8 - Good. 140 out of 554 reviews
Rating 6 - Okay. 71 out of 554 reviews
Rating 4 - Poor. 31 out of 554 reviews
Rating 2 - Terrible. 30 out of 554 reviews

Reviews

4/10 Poor

samir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has poor hygiene , poor quality of food Poor communications and poor reception and staffing
Stayed 1 night in Aug 2025

10/10 Excellent

UMARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel the staff is very friendly specially the manager she solved the problem would love to stay there again en sha Alllah
Stayed 4 nights in Aug 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Umrah

The hotel goes way out of their way for customers. Their hospitality is amazing. House keeping is available 24 hours a day. We really had an amazing experience with Saja Al-Medina. It is about a 3 to 5 min walk to the ladies section. Very convenient.
Stayed 4 nights in Aug 2025

6/10 Okay

Muhammad

Stayed 2 nights in Aug 2025

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay at Saja Al Madinah Hotel. The location is excellent—just a short walk to the Haram, which made everything very convenient. The rooms were clean and generally comfortable, and the staff were polite and helpful. However, the hotel would benefit from some renovations, as the furniture felt quite dated. The internet connection was also a bit slow during our stay. One practical tip: try to avoid using the elevators right before and after prayer times, as they tend to get very crowded and can take a while to arrive. Overall, it’s a good option for proximity to the Haram, especially if you’re looking for convenience and cleanliness.
Stayed 4 nights in Jul 2025

2/10 Terrible

MOHAMMAD

Travelled with family
Disliked: Cleanliness, staff & service

Worst reception and service

I booked the room for 2 nights. After 1 night the reception was calling the room again and again. They were saying I booked for one night. They send people 2 times when we all were sleeping. That guy wake us up and told us to contact reception. Rooms service did to clean the room on 2nd day. Had ask for towel couple of times. Last thing they disabled my room key. I had to go down and ask them to reactivate it. Even though the hotel amenities were good the administration and reception is the worst.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hamsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel overall. Clean. Nice services
Stayed 2 nights in Jul 2025

10/10 Excellent

Yousef

Stayed 3 nights in Jul 2025

10/10 Excellent

Ghada

Stayed 4 nights in Jul 2025

8/10 Good

Farzana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with the service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay with reasonable price and great customer service, nice rooms, little bit far from Prophet Masque though.
Stayed 6 nights in Jul 2025

10/10 Excellent

Dina

Stayed 2 nights in Jul 2025

10/10 Excellent

Khurram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good housekeeping Good number of elevators Very near by walk to gate 328 Good reception staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Mostafa

Stayed 2 nights in Jul 2025

6/10 Okay

Babatunde

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is fairly okay. The room is okay but can be better in term of cleanliness.
Stayed 3 nights in Jul 2025

10/10 Excellent

Farhanah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Maqsood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was great overall, front desk staff was courteous and accommodating. Sister Fatima at the front desk had a very pleasant and welcoming attitude towards the guests. Overall great experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

syeda

Travelled with family
Liked: Amenities
Very good hotel We are proud to walk Mosque with my family , all kind of restaurants nearby
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

QHALID FAREED

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, convenient location, nice staff, cleaning and breakfast phenomenal. Great for family.
Stayed 3 nights in Jun 2025

10/10 Excellent

abdulfattah

Stayed 1 night in Jun 2025

2/10 Terrible

sharique

Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
I would highly recommend Saja Al Madinah. It is very close to the Masjid Al Nabawi. The staff is extremely friendly and helpful. The breakfast buffet has great variety of food. The rooms are clean. Great experience overall.
Stayed 2 nights in Jun 2025

4/10 Poor

Afsana

Disliked: Staff & service, amenities
After traveling for almost 17-18 hours we went to the hotel at 10:30am in the morning and when I spoke to a staff she said the room will be available after 12:30pm. We went back at 2pm and requested to check in. There was a different lady name Fatema was working and she said no we have to wait until 5pm because this is what our booking say. I requested nicely saying we travelled so long and we are very tired and if she can provide us a room earlier but she refused. She then said there is no room available but in front of my face I saw lot of people checked out. I felt like it was her that she did not want to give us room earlier than 5pm. I travel a lot and I never experienced it before. Most of the hotel actually flexible and when they hear long traveling time they usually accommodate.
Stayed 2 nights in Jun 2025