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4.8 out of 5

"Staff from start to finish where great. Room was clean and bed very comfy. " More

By a verified traveller on Thu 09 Jan 2020

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Hotel Description

The comfortable rooms at Causeway 353 Hotel get high marks from our customers. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This 4-star hotel has 142 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with MP3 docking stations, LCD TVs and fridges
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the comfortable guestrooms and the central location
  • Just a 4-minute walk from Bourke Street Mall and 15 minutes on foot from Queen Victoria Market

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room - Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Room - Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Causeway 353 Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Causeway 353 Hotel

Everyone (2) Couples (2)
5 out of 5
Staff from start to finish where great. Room was clean and bed very comfy.

Posted by on 9 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by The Team at Causeway 353 Hotel

Thank you for acknowledging our team's service; we're pleased to also hear that your accommodation was comfortable. We look forward to welcoming you back when you next visit Melbourne.

5 out of 5

Posted by on 31 Jan 2019

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Comment from Hotel Management

1 Apr 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a pleasant rating. I am delighted to hear that your time with us was so enjoyable. I will be sure to share your kind words with the staff who will no doubt be thrilled to receive recognition for their hard work. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

5 out of 5
Good central position within easy reach of shops and city centre. Staff are very friendly and helpful. Rooms were very comfortable, clean and all the facilities needed. Cannot fault the hotel and would definitely book again if visiting Melbourne.

Posted by on 31 Jan 2019

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Comment from Hotel Management

1 Feb 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that you found your room to be so clean, comfortable, and containing of all that you needed; as you made the most of our central location in relation to many of Melbourne’s best shops, eateries and attractions. I will also be sure to share your compliments with the staff who will no doubt be proud to see their hard work paying off. I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

4 out of 5
Gutes Preis Leistungsverhältnis. freundliches Personal

Posted by on 20 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by The Team at Causeway 353 Hotel

Thank you!

Property Features

Causeway 353 Hotel offers its guests a steam room and a fitness centre. There's a restaurant on site. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Causeway 353 Hotel. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 9 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Spencer Street Station (1 km / 0.6 mi)
  • Metro station: Melbourne Central Station (0.8 km / 0.5 mi)

Room Amenities

Causeway 353 Hotel offers 142 forms of accommodation with MP3 docking stations and minibars. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.

Causeway 353 Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • One child stays free
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 10 for adults and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 353 Causeway
  • 353 Causeway Hotel
  • Causeway 353
  • Causeway 353 Hotel
  • Causeway 353 Hotel Melbourne
  • Causeway 353 Melbourne
  • Causeway Hotel 353
  • Hotel 353
  • Hotel 353 Causeway
  • Hotel Causeway 353
  • Hotel Causeway 353
  • Causeway 353 Hotel Hotel
  • Causeway 353 Hotel Melbourne
  • Causeway 353 Hotel Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.