DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Enjoy a panoramic city view from the large window in this stylish room.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa, armchair, and reading area.
Enjoy a well-stocked bar with a wide selection of drinks and a lively atmosphere.
Enjoy breathtaking city views from the balcony with a glass partition, featuring a bed and a small table with a vase of flowers.
Relax in a stylish seating area with a bench and geometric-patterned walls.

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
270 Flinders Street, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪5 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Queen Victoria Market
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Interior)

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Interior)

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Flinders Street Station View)

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View (Skyline)

8.8 out of 10
Excellent
(16 reviews)
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Yarra View)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, River View (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

Hotel with a restaurant, steps from Degraves Street
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Melbourne - Flinders Street. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Degraves Street and 3 minutes by foot from Fed Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Melbourne - Flinders Street.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Platform 270 - This restaurant serves breakfast and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Japanese, Korean, Portuguese, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 33 per stay)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Platform 270

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,582 square feet of conference space
  • 4 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1970
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 33 per stay (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citigate Hotel Melbourne
Citigate Melbourne
Melbourne Citigate
DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Gangaram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located close to various transportation options and eat outs. Cozy rooms with friendly staffs..everything made our trips so memorable! We were there for 4N 5D..!
Stayed 4 nights in Apr 2025

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location so you dont need a car ,can use free trams through the city. Rooms are small but have all you need. Would stay there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sinniah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but very nice
Stayed 6 nights in Apr 2025

10/10 Excellent

edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel accessible to everything affordable
Stayed 3 nights in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Katlego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was okay
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton on Flinders

We had a really stay starting with an early check in as requested - the buffet breakfast was excellent and all the staff were professional and friendly . All in all a super stay .
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Nice stay and convenient to restaurant's and facilities. However the pillows were terrible and as we had a four night stay the cleaners didn't vacuum the floor the whole time we were there. Also did like the liquid soap in the bathroom.
Stayed 2 nights in Apr 2025

10/10 Excellent

xiaodong

Stayed 2 nights in Apr 2025

10/10 Excellent

Peter, Carnegie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there is a great deal of construction activity in front of the hotel at this time (April 2025).
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff helpful. The room was compact but very comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Darren

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to everything.
Stayed 2 nights in Mar 2025

6/10 Okay

bita

Stayed 2 nights in Mar 2025

4/10 Poor

Kent

Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Champika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a noisy location. Paid extra for breakfast, late check out package but staff were quite unhelpful regarding the availability of late check out.
Stayed 2 nights in Mar 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples trip

Fantastic location and wonderful, friendly, genuine service from all staff members. Only issues I had were that the pillows were not very comfortable- which is a personal preference, but feel a range of pillow selections would be great. There was also no extra blanket in the room and being Melbourne, it was a bit cold overnight. Not sure if this is something I could have asked for though. Would definitely stay again though as the staff actually made you feel very welcome and even on check out were super friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
V
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. Across from the train station, close to great shopping options and convenient dinning experience.
Stayed 1 night in Mar 2025

6/10 Okay

anirban

Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Lyndall

Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities
Clean, great staff good location
Stayed 2 nights in Mar 2025