DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Room, 1 King Bed, Balcony, River View (Skyline)
Loft, 1 King Bed (Federation View)
Suite, 1 King Bed, Balcony (Yarra View)
Bar (on property)
Room, 1 King Bed, Balcony, River View (Skyline) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
270 Flinders Street, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪5 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Cricket Ground
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Interior)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Flinders Street Station View)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View (Skyline)

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Yarra View)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, River View (Skyline)

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

Hotel with a restaurant, steps from Degraves Street
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Melbourne - Flinders Street. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Degraves Street and 3 minutes by foot from Fed Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Melbourne - Flinders Street.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Platform 270 - This restaurant serves breakfast and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Japanese, Korean, Portuguese, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 33 per stay)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Platform 270

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,582 square feet of conference space
  • 4 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1970
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 33 per stay (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citigate Hotel Melbourne
Citigate Melbourne
Melbourne Citigate
DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lyndall

Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities
Clean, great staff good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Bree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere, near and tidy rioms
Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Eaglehawk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and comfortable rooms and a really good quality buffet breakfast. Will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - we loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of this hotel is the reason I am a Hilton silver member. The room was very nice, over looked the city, bed and pillows very comfortable, staff have good customer service skills, restaurant and Bar in lobby, food was good.
Stayed 4 nights in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Stayed 1 night in Feb 2025

8/10 Good

Rita

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great Location

Have stayed here numerous times, think it is a bit tired and needs a refresh. Love the location, staff were great, breakfast good options changed out some mornings. Housekeeping not consistent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortsble room, quiet with all amenities. Ideally situated to get around. Restaurants and supermarkets close by
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynne

Stayed 1 night in Feb 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to trams, trains and St Kilda Road and the Arts Precinct, and the staff are friendly and efficient. The rooms are clean and well-appointed and despite it being on Flinders St, we found it quiet!
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian, Auckland CBD

Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Stayed 1 night in Feb 2025

8/10 Good

Deborah Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff greeted us on our arrival with a delicious walnt choc chip cookie. Clean, tidy room but felt a little small (especially bathroom) compared to other hotels weve stayed in for the same price. Big, comfortable bed which was much appreciated after sttending a concert. Shame room services stops early as we would liked to have taken advantage of it when we got back. Brilliant, tasty and generous buffet breakfast!
Stayed 1 night in Feb 2025

6/10 Okay

Cynthia, LONDON

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Viral

Business traveller
Stayed 6 nights in Jan 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Perfect spot for a weekend stay. Within walking distance of everything you need. Quiet and spacious room.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entrance and reception amazing. Carpet in the rooms a bit outdated but all in all a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Warwick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room the king size bed the pillow the service and the staff where so friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location in the heart of Melbourne transport, shopping and cafes. We had dinner and breakfast at the hotel - the food was brilliant and the staff exceptional.
Stayed 1 night in Feb 2025

8/10 Good

Adrian, Auckland CBD

Liked: Cleanliness, staff & service, property conditions & facilities
Views are not the best. I have seen better rooms but not offered. Changes is hard to call through just to book additional night
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Able to walk to all the Australian Open venues and the river walk area. Very pleasant environment and very safe. Highly recommend this accommodation!
Stayed 2 nights in Jan 2025