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DoubleTree by Hilton Hotel Melbourne - Flinders Street

Property class: 4.5

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Photo gallery for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Breakfast and dinner served
Room, 1 King Bed, Balcony, River View (Skyline) | View from room
Interior detail
Room, 1 King Bed, Balcony, River View (Skyline)
Suite, 1 King Bed, Balcony (Yarra View)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
270 Flinders Street, Melbourne, VIC, 3000
  • Place, Degraves Street
    ‪1 min walk‬
  • Place, Fed Square
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for King Loft Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Loft Room

  • Sleeps 3

View all photos for Loft King Room With Federation View

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft King Room With Federation View

  • Sleeps 3

View all photos for Room, 2 Single Beds (Interior)

Room, 2 Single Beds (Interior)

Room, 2 Single Beds (Interior)

8.0 out of 10
Very good
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.4 out of 10
Very good
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Interior)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, River View (Skyline)

Room, 1 King Bed, Balcony, River View (Skyline)

Room, 1 King Bed, Balcony, River View (Skyline)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Flinders Street Station View)

Room, 1 King Bed (Flinders Street Station View)

Room, 1 King Bed (Flinders Street Station View)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Skyline)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View (Skyline)

9.0 out of 10
Wonderful
(17 reviews)
  • River view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Yarra View)

View from room

Suite, 1 King Bed, Balcony (Yarra View)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Yarra View Suite With Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Yarra View Suite With Balcony

  • Sleeps 3

View all photos for King Room With Flinders St Station View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room With Flinders St Station View

  • Sleeps 2

View all photos for King Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Guest Room

  • Sleeps 2

View all photos for Interior King Guest Room Without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior King Guest Room Without Window

  • Sleeps 2

View all photos for King Room With City View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room With City View

  • Sleeps 2

View all photos for King Room With Skyline River View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room With Skyline River View

  • Sleeps 2

View all photos for King Room Skyline River View with Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room Skyline River View with Balcony

  • Sleeps 2

View all photos for Queen Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Guest Room

  • Sleeps 2

View all photos for Interior Queen Guest Room without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior Queen Guest Room without Window

  • Sleeps 2

View all photos for Twin Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Interior Twin Guest Room Without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior Twin Guest Room Without Window

  • Sleeps 2

View all photos for Accessible King Room With Roll In Shower

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible King Room With Roll In Shower

  • Sleeps 2

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About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Melbourne - Flinders Street. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Degraves Street and 3 minutes by foot from Fed Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Melbourne - Flinders Street.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Platform 270 - This restaurant serves breakfast and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 33 per stay)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Platform 270

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,582 square feet of conference space
  • 4 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1970
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 6 2026 to May 13 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Meeting facilities

Guests will have access to the following alternate facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 33 per stay (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citigate Hotel Melbourne
Citigate Melbourne
Melbourne Citigate
DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Great location, super clean and well equipped. Really enjoyed my stay here. One small quibble - why do hotels still put all the lights ON after cleaning the room?? Seems like such a stupid thing to do when we are all trying to be more thoughtful about energy use. Wifi only average.
Stayed 3 nights in Jan 2026

10/10 Excellent

Altug

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stuff. Clean room with good river view.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicholas, Drouin South

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great, helpful, friendly staff, clean room and a great variety for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Rachael

Stayed 4 nights in Dec 2025

6/10 Okay

David

Disliked: Amenities
Everything was ordinary, room , staff. Not value for money.
Stayed 3 nights in Dec 2025

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
While the location of the hotel is great, the service received and the amenities of the hotel rooms left a lot to be desired. Our TV stopped working halfway through our stay, and so we packe dup and moved rooms, and then the TV in the next room didn't work straightaway either. The shower drain in the new room was blocked and caused water to back up and spill over the rest of the bathroom floor. Although this was apparently fixed by maintenance, it continued to happen the next night. Wasn't very impressed when it was suggested that I could go down to the hotel gym and use once of those showers as an alternative. I requested the key to my old room and used that shower on one of my nights. And to top it all off, I got double-charged for my room by their booking system, so paying two charges of over $1,000 onto my credit card. You need to lift your game guys. Will definitely stay somewhere else next time - not worth the hassle.
Stayed 4 nights in Dec 2025

6/10 Okay

Taryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The menu was good and reasonable aircon worked and was super clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Brandy

Stayed 5 nights in Dec 2025

10/10 Excellent

Verity

Stayed 2 nights in Dec 2025

10/10 Excellent

Charlotte, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t fault this hotel - we had the perfect stay! We love Doubletree hotels, which are consistently good, but this one exceeded our expectations for an overnighter en route to Sydney. The location is amazing: directly across the road from Flinders Street Station and only a moment’s walk to the river, cafes, shopping malls and parks. The hotel itself is beautifully maintained and our room was spacious and really well designed. The bed was divinely comfortable and we slept incredibly well. A standout feature of the hotel is its staff. In particular, we appreciated Gregor, Catie and Madi at the front desk, all of whom were friendly, good-humoured, helpful and professional. We can’t recommend this hotel enough, including the restaurant (where we had a delicious dinner and an excellent breakfast). We strongly recommend Doubletree by Hilton Flinders Street Melbourne and look forward to returning soon!
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Jac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Service and staff were excellent. Room was well priced.
Stayed 1 night in Dec 2025

10/10 Excellent

ALAN

Stayed 1 night in Nov 2025

8/10 Good

Jairo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchell

Stayed 3 nights in Nov 2025

8/10 Good

Hayley

Stayed 4 nights in Oct 2025

10/10 Excellent

Max

Stayed 2 nights in Oct 2025

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed was very comfortable and air conditioning was nice and cold. Staff were friendly and would greet you each time you went past.
Stayed 4 nights in Nov 2025

10/10 Excellent

Satnam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great housekeeping. All staff vey friendly, courteous and pleasant. Great overall stay
Stayed 4 nights in Oct 2025

8/10 Good

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, street section was a bit ordinary with homeless people and pavement dirty.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mick

Liked: Cleanliness, property conditions & facilities
Clean room. Ultra friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Avichal

Stayed 1 night in Nov 2025

8/10 Good

Kirsty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful. Great breakfast. Awesome location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, very friendly staff, convenient location. I would definitely stay here again.
Stayed 1 night in Oct 2025