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Eltham Gateway Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Eltham Gateway Hotel

Lobby lounge
Deluxe Marble Spa Suite | Living area
Property entrance
Deluxe Hotel Room with Two Double Beds
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1339 Main Road, Eltham, VIC, 3095
  • Montsalvat
    ‪5 min drive‬
  • Doncaster Shopping Centre
    ‪11 min drive‬
  • La Trobe University
    ‪14 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪32 min drive‬

Room options

View all photos for Deluxe Hotel Room with Two Double Beds

Deluxe Hotel Room with Two Double Beds

Deluxe Hotel Room with Two Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Hotel Room with One King Bed

Deluxe Hotel Room with One King Bed

Deluxe Hotel Room with One King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Spa Suite with One King Bed

Hillview Spa Suite with One King Bed

Hillview Spa Suite with One King Bed

  • 45 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Spa Suite with Two Queen Beds

Hillview Spa Suite with Two Queen Beds

Hillview Spa Suite with Two Queen Beds

  • 45 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Two-bedroom Family Suite

Comfort Two-bedroom Family Suite | Living area

Comfort Two-bedroom Family Suite

  • 55 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Marble Spa Suite

Deluxe Marble Spa Suite

Deluxe Marble Spa Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Eltham Gateway Hotel

Suburban motel with a coffee shop and a restaurant
This smoke-free motel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning. Housekeeping is available on request.
Eltham Gateway Hotel offers 38 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels.

This Melbourne motel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Eltham Gateway Hotel. During your stay, you'll be close to Montsalvat. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from Montsalvat and 5 minutes from Diamond Valley Railway Inc.
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a garden are also featured at Eltham Gateway Hotel. Free self parking is available.

This 4-star Melbourne motel is smoke free.

Eltham Gateway Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
Reception hours are 8:30 AM-8:30 PM Monday-Thursday, 8:30 AM-9:30 PM Friday, 9 AM-10 PM Saturday, and 9:30 AM-5 PM Sunday.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Eltham Gateway
Eltham Gateway Hotel
Gateway Eltham
Gateway Hotel Eltham
Eltham Gateway Hotel Motel
Eltham Gateway Hotel Eltham
Eltham Gateway Hotel Motel Eltham

Eltham Gateway Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 253 out of 761 reviews
Rating 8 - Good. 244 out of 761 reviews
Rating 6 - Okay. 141 out of 761 reviews
Rating 4 - Poor. 80 out of 761 reviews
Rating 2 - Terrible. 43 out of 761 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Travelled with family
Liked: Staff & service
This is in a fabulous location and looks like it’s just been taken over. A bit run down but big rooms and lovely setting. Rooms have leaky basin. Cracked tiles and sorry but my pet hate. Hair in the shower drain. I liked it but needs a refresher.
Stayed 3 nights in Jan 2025

4/10 Poor

Vanita

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property was very tired, the pics provided are extremely generous
Stayed 3 nights in Jan 2025

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute disgrace. Motel is also being used as a halfway house for people with drug problems. Room was dirty and we didn’t have enough Glen20 to rid the smell in the room. Spa doesn’t work and the a/c is very average. Steer clear of this place.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Morgan

Travelled with family
Liked: Staff & service
All pretty good, little bit tired and worn in places but overall nice and quiet. We had enquired about disabled access and booked the family room as we had a wheel chair and walker. When we found two big sets of stairs on arrival we were very surprised. We did end up with much smaller rooms that had no full kitchen etc and still 5 steps to contend with but appreciated having somewhere to stay after our 3 hr drive. It would be good to update the info around disabled access and educate the staff too as this would be a real issue for some people. I managed to get everyone up and down each day but it felt dangerous!
Stayed 2 nights in Jan 2025

8/10 Good

Adrian

Travelled with family
Liked: Staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fairly old property, but it was very clean and tidy. Staff were very helful with room allocation for older guest.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities
Having 2 bedrooms and the kitchenette for an extended stay worked really well
Stayed 18 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Room was good, but the bathroom could have been better, signs of mould between wall tiles, cracked floor tiles. Access to the room was up several flights of steep stairs (it was raining), difficult for both of us, 70yrs plus Us
Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
All seemed good to me. Quiet comfortable and clean roon, efficient friendly checkin.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Anna as manager was terrific. Room was very spacious and more than met our needs. Bed was excellent. Only issue we had was the access to hot water for showers - Anna fixed that and after waiting 7 minutes - it worked well.
Stayed 1 night in Jan 2025

6/10 Okay

Tim

Travelled with partner
Liked: Staff & service
The motel is just tired and needs a major rejuvenation, the staff were very friendly and helpful, but as stated needs a major clean-up
Stayed 3 nights in Dec 2024

6/10 Okay

Frank

Stayed 1 night in Nov 2024

8/10 Good

Martin

Stayed 1 night in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Talwinder

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Bradley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Should have read the reviews first. Do yourself a favour and look elsewhere. Rooms- grubby. Cobwebs in the corners of the rooms stains in the walls and sink. Cleaners left a kitchen sponge for us to reuse and used cotton buds on the ground. Bathroom- Bathtub has clearly not been cleaned in a long time (see photos). Tiles lifted and one falling off the wall. Outside- Paths full of overgrown weeds.
Stayed 1 night in Nov 2024

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dated and disgusting

Delapidated and old. We had two rooms and one stunk of cigarettes. Curtains were not on the track properly and one didn't close properly. Wires running out of the bedside table.Wasing hanging outside walkway. Doonah was stained and disgusting.
Stayed 3 nights in Nov 2024

4/10 Poor

Estelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Surroundings attractive, property needs attention, room seemed to be partly renovated, torn lino in hallway, shower needed good clean. Arrived 1 hr early having phoned earlier in the week that is was ok. Charged an extra $10
Stayed 1 night in Nov 2024

4/10 Poor

Tahnee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was not cleaned thoroughly before I checked into it. There was sticky residue on the side tables from drinks placed here, the bathrooms towels had orange food stains on it and hair stuck to it. Really disappointing.
Stayed 1 night in Oct 2024

4/10 Poor

Jackie

Travelled with family
Disliked: Amenities, property conditions & facilities
Room not cleaned so had to change rooms, no enough beds in the secon room, third room ok but two doubles and not Queens, staff did their best but when paying good money for a hotel you would hope for better, property in need of a lot of maintenance and a good clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, property conditions & facilities
The accommodation is in a desperate need to be ungraded with some fresh paint and maintenance. We booked as a big family and our booking through Wotif was fine but for the family that called and booked their room wasn’t there, was lucky there was another room available. No apology or anything from the man working at reception. We had a long hair hanging off the kettle and several hairs on and in the toilet. The shower head needs to be changed as it’s that old the water doesn’t come out properly. Bed was ok, pillows need to be replaced and furniture is very old and worn. The grass is that over grown with massive weeds it’s like a jungle out the back. Has to be hands down the worst accommodation we have ever stayed in.
Stayed 2 nights in Oct 2024

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed 3 nights to attend a function close by. Staff were friendly. The hotel itself is a little old. The room was comfortable enough. The walkway from the carpark to the rooms smelled terrible every day. The property is away from any shops or cafes so you have to drive everywhere.
Stayed 3 nights in Oct 2024