Eltham Gateway Hotel

4.0 star property

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Photo gallery for Eltham Gateway Hotel

Lobby lounge
Deluxe Hotel Room with Two Double Beds
Meeting facility
Property entrance
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1339 Main Road, Eltham, VIC, 3095
  • Montsalvat
    ‪5 min drive‬
  • Doncaster Shopping Centre
    ‪14 min drive‬
  • La Trobe University
    ‪15 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

Deluxe Hotel Room with Two Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Hotel Room with One King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Hillview Spa Suite with One King Bed

  • 45 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Hillview Spa Suite with Two Queen Beds

  • 45 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

Comfort Two-bedroom Family Suite

  • 55 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

Deluxe Marble Spa Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Eltham Gateway Hotel

Suburban motel with a coffee shop and a restaurant
This smoke-free motel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning. Housekeeping is available on request.
Eltham Gateway Hotel offers 38 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels.

This Melbourne motel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Eltham Gateway Hotel. During your stay, you'll be within walking distance of Eltham Copper Butterfly Habitat. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Eltham Copper Butterfly Habitat and a few minutes from Belmont Reserve
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a garden are also featured at Eltham Gateway Hotel. Free self parking is available.

This 4-star Melbourne motel is smoke free.

Eltham Gateway Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
Reception hours are 8:30 AM-8:30 PM Monday-Thursday, 8:30 AM-9:30 PM Friday, 9 AM-10 PM Saturday, and 9:30 AM-5 PM Sunday.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Eltham Gateway
Eltham Gateway Hotel
Gateway Eltham
Gateway Hotel Eltham
Eltham Gateway Hotel Motel
Eltham Gateway Hotel Eltham
Eltham Gateway Hotel Motel Eltham

Eltham Gateway Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 768 reviews
Rating 8 - Good. 246 out of 768 reviews
Rating 6 - Okay. 143 out of 768 reviews
Rating 4 - Poor. 81 out of 768 reviews
Rating 2 - Terrible. 43 out of 768 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sachinthya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Mrs Catherine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Looks like a hostel for homeless people.
Stayed 4 nights in Mar 2025

6/10 Okay

Jackie

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient. Room was in very good condition with tv snd air con Wi fi signal could have been better.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room for a "Delux"No29 was a discrace.Shower was delipateded,outdated,no cutlery not even a tea spoon for coffee.Had to ask for for more condiments and another cup.Noisy Water pipes ect
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Easy stay and comfortable

Derek is very accommodating and great - good nice quiet location
Stayed 1 night in Mar 2025

6/10 Okay

Simon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People doing drugs in car park. People walking around all night and a lady calling for her dog all night inside and out. Need to do something about it but overall it was a good stay
Stayed 2 nights in Feb 2025

6/10 Okay

Stacey

Travelled with group
Good enough for the price paid. Unfortunately the room next to ours very noisy all night until 4am. We did not rest well. Room quirky. Beds comfortable. Some interesting characters getting around in what look like long stay accomodation. Did the job for the 1 night needed.
Stayed 1 night in Feb 2025

2/10 Terrible

Stewart

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was disgusting spare blankets smelled like vomit. Carpet was dirty with outdated furniture and fittings
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For an older couple, it was difficult to carry bags upstairs. Basic but fine.
Stayed 1 night in Feb 2025

2/10 Terrible

Trish

The furniture was stained and cooking facilities were dirty. Blinds were broken and there were multiple spider webs inside the windows. There was no tea towel, milk or hair dryer. During my 4 day stay no one serviced my room. No replacement toilet paper or bins emptied - would never stay again
Stayed 4 nights in Feb 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Disappointing to book a premuim room and have no couch in the room
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom is in desperate need of a clean and update
Stayed 1 night in Feb 2025

2/10 Terrible

Bree

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed but that was about it. Room smelt like alcohol and cigarette smoke. Cigarette butts found under furniture. Used dirty dish cloth, mimimal cutlery, cups etc, half used toilet roll. Great location to local area but overall will not be returning. Was brushed off by front of staff when i complained.
Stayed 1 night in Jan 2025

4/10 Poor

Mark

Stayed 5 nights in Jan 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2025

6/10 Okay

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Travelled with family
Liked: Staff & service
This is in a fabulous location and looks like it’s just been taken over. A bit run down but big rooms and lovely setting. Rooms have leaky basin. Cracked tiles and sorry but my pet hate. Hair in the shower drain. I liked it but needs a refresher.
Stayed 3 nights in Jan 2025

4/10 Poor

Vanita

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property was very tired, the pics provided are extremely generous
Stayed 3 nights in Jan 2025

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute disgrace. Motel is also being used as a halfway house for people with drug problems. Room was dirty and we didn’t have enough Glen20 to rid the smell in the room. Spa doesn’t work and the a/c is very average. Steer clear of this place.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Morgan

Travelled with family
Liked: Staff & service
All pretty good, little bit tired and worn in places but overall nice and quiet. We had enquired about disabled access and booked the family room as we had a wheel chair and walker. When we found two big sets of stairs on arrival we were very surprised. We did end up with much smaller rooms that had no full kitchen etc and still 5 steps to contend with but appreciated having somewhere to stay after our 3 hr drive. It would be good to update the info around disabled access and educate the staff too as this would be a real issue for some people. I managed to get everyone up and down each day but it felt dangerous!
Stayed 2 nights in Jan 2025

8/10 Good

Adrian

Travelled with family
Liked: Staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fairly old property, but it was very clean and tidy. Staff were very helful with room allocation for older guest.
Stayed 1 night in Jan 2025