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Novotel Melbourne Central

4.5 star property

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Photo gallery for Novotel Melbourne Central

Exterior
Superior King Room | Bathroom
Deluxe Room, 1 King Bed | View from room
Reception
Café

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

View in a map
399 Little Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Crown Casino
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Melbourne on Collins
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is €107
includes taxes & fees
14 Dec - 15 Dec
Novotel Melbourne on Collins

About this property

Novotel Melbourne Central

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Housekeeping is available on request.
Novotel Melbourne Central offers 213 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Novotel Melbourne Central's great location gets high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Melbourne Central and 7 minutes by foot from Queen Victoria Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Melbourne Central. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Novotel Melbourne Central has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 80 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Valet parking fee: AUD 80 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Melbourne Central Opening November 2018 Hotel
Novotel Central Opening November 2018 Hotel
Novotel Melbourne Central Opening November 2018
Novotel Central Opening November 2018
Novotel Melbourne Central Hotel
Novotel Central Hotel
Novotel Melbourne Central (Opening November 2018)
Novotel Melbourne Central
Novotel Melbourne Central Hotel
Novotel Melbourne Central Melbourne
Novotel Melbourne Central Hotel Melbourne

Reviews

Novotel Melbourne Central Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 700 reviews
Rating 8 - Good. 234 out of 700 reviews
Rating 6 - Okay. 49 out of 700 reviews
Rating 4 - Poor. 32 out of 700 reviews
Rating 2 - Terrible. 22 out of 700 reviews

Reviews

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Very average

Shambolic service. Grossly incompetent. Room regularly not cleaned or supllied with basics.
Stayed 4 nights in Jul 2025

10/10 Excellent

shaylee

Stayed 3 nights in Jul 2025

8/10 Good

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Yoon Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sven

Stayed 2 nights in Jul 2025

8/10 Good

Adrian John La

Stayed 6 nights in Jul 2025

8/10 Good

Chay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joan

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the central location making it easy to navigate to popular locations.
Stayed 1 night in Jun 2025

8/10 Good

Bill

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, parking, pick up and set down not so good
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for us. The room I had was a great size and was very comfortable. I would stay here again
Stayed 3 nights in Jun 2025

8/10 Good

Jeremy

Stayed 1 night in May 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ashraf

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had a wonderful stay at the hotel, but I noticed that the customer service could use a little improvement. It seemed like the receptionist wasn't really engaged or enthusiastic about their job. Also, I was surprised to find extra charges for alcohol that I wasn’t made aware of, and I did not order because I don't drink alcohol. I called them, they told me it was a mistake, and they will refund the money, but nothing has happened so far. Overall, it was a great experience, and I hope my feedback helps!
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room was perfect. Close to shops, cafes and restaurants. A glitch with the computers delayed check-in but the staff were helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Hari

Stayed 2 nights in May 2025

8/10 Good

Shyam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, close to Melbourne central and Victoria Market. The room was a little restricted in size but was okay for a nights stay. Room facilities weren’t that great - had a TV but you had to stream from your phone and sometime it wouldn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Thi Phuong Binh, Brighton Le Sands

Stayed 2 nights in May 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of cbd, nearby stores and restaurants
Stayed 4 nights in Apr 2025