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Aparthotel

Oaks Melbourne on Collins Suites

4.5 star property

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Photo gallery for Oaks Melbourne on Collins Suites

1 bedroom, premium bedding, desk, blackout curtains
Exterior
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
480 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪3 min walk‬
  • Place, Marvel Stadium
    ‪10 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Studio Executive High Apartment

1 bedroom, premium bedding, desk, blackout curtains

Studio Executive High Apartment

  • Sleeps 2

View all photos for Studio Rooftop Apartment

1 bedroom, premium bedding, desk, blackout curtains

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

1 bedroom, premium bedding, desk, blackout curtains

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio Apartment (High Floor)

1 bedroom, premium bedding, desk, blackout curtains

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

1 bedroom, premium bedding, desk, blackout curtains

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

1 bedroom, premium bedding, desk, blackout curtains

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

1 bedroom, premium bedding, desk, blackout curtains

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Executive Apartment

1 bedroom, premium bedding, desk, blackout curtains

Studio Executive Apartment

  • Sleeps 2

View all photos for Studio Apartment (No External View)

1 bedroom, premium bedding, desk, blackout curtains

Studio Apartment (No External View)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Studio Apartment

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio – Internal

1 bedroom, premium bedding, desk, blackout curtains

Studio – Internal

  • Sleeps 2

View all photos for Studio Rooftop Apartment

1 bedroom, premium bedding, desk, blackout curtains

Studio Rooftop Apartment

  • Sleeps 2

View all photos for 1 Bed Family Apartment

1 bedroom, premium bedding, desk, blackout curtains

1 Bed Family Apartment

  • Sleeps 4

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About this property

Oaks Melbourne on Collins Suites

Aparthotel with a sauna, steps from Collins Street
Along with a fitness center, this aparthotel has a sauna and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include room service and premium bedding.
Oaks Melbourne on Collins Suites offers 231 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Melbourne on Collins Suites. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, a gym, and dry cleaning service are available. This luxury aparthotel has 231 apartments on 20 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a sitting area, and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from Collins Street and 11 minutes by foot from Melbourne Convention and Exhibition Centre
Oaks Melbourne on Collins Suites offers its guests a sauna and a fitness center. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Collins Suites.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 231 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Studio Rooftop Apartments are accessible by stairs only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1152 out of 4260 reviews
Rating 8 - Good. 1663 out of 4260 reviews
Rating 6 - Okay. 865 out of 4260 reviews
Rating 4 - Poor. 399 out of 4260 reviews
Rating 2 - Terrible. 181 out of 4260 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness
Location is perfect to train, trams. Shopping . Room was comfortable and good size for two people. Bathroom was ok, clean and good size. Bathroom sink with shelf above - not so good - impossible to clean your teeth as shelf obstructed the sink .
Stayed 4 nights in Aug 2025

10/10 Excellent

Salena

Completely exceeded my expectations very clean and efficient.
Stayed 1 night in Aug 2025

4/10 Poor

Joel

Stayed 2 nights in Jul 2025

8/10 Good

marina

Liked: Cleanliness, amenities, property conditions & facilities
Cleaners were really loud early in the morning
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A+
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Stayed 3 nights in Jun 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Central to everything
Stayed 7 nights in Jun 2025

10/10 Excellent

Philip, Mandurah

Stayed 2 nights in Jul 2025

10/10 Excellent

Julianne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable stay Thank you. The staff were extremely helpful and our room was spotless with plenty of room. We would definitely stay again.
Stayed 3 nights in Jul 2025

4/10 Poor

Christine

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Location was good to walk and use the tram. Also close to Marvel amd southern cross station. Parking was a 5 min walk (public car park) and more expensive booking through the hotel then doing it privately. Hard to get a park at the front to unload and load bags. So this was all very inconvenient. The rooms were quite small but beds were comfy and good kitchen set up, however bathroom was awful! A shower curtain and water literally goes all over the floor in the bathroom. Grout mouldy. No luggage storage and only a couple of seats at the recption. Very crowded. Wouldnt stay again. Can get much better quality in Melbourne for the same price.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. The bed was comfortable and I slept well. The transport was close by. Not sure about the glass bathroom. Got used to it thought
Stayed 1 night in Jun 2025

4/10 Poor

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Frances Miranda Campbell

Liked: Cleanliness, amenities, property conditions & facilities
Oaks on collins was a lovely place to stay. Although it was annoying that one of the blinds didn't come down the full length of the window so a good 40cm was still open which let the sun stream in come morning time. The glass in the bathroom plays an optical on your eyes and is a bit trippy. The food at the breakfast place was great and the guy working was delightful.
Stayed 1 night in Jun 2025

4/10 Poor

Jill

Disliked: Amenities, property conditions & facilities
This place is the most basic of basic. No extra charm in any rooms. A parking rort - you drive in under the hotel where the sign says weekends are for hotel guests only. Then a guy walks up to you and asks how long you are staying - one night. Checking in at 5pm and out at 8am. So they charge you for two days. Never stay here. Noisy, basic and disappointing
Stayed 1 night in Jun 2025

8/10 Good

Marianne

Liked: Cleanliness, room comfort

Good short stay

Pool spa gym no longer exist even though advertised very unhappy about this as it was one of the reasons I chose it. Actual room good with balcony, Staff very pleasant and helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

Jason

Disliked: Cleanliness, amenities
Need some updates every time dishwasher wasn't working dishwasher with dirty just needs a bit of housekeeping chores the bathroom needed updating the aircon with noisy it was alright for a hotel need to be a bit more cleaning up all the appliances should be working not always broken upload dishwasher plugs head tape over it should be working for other people don't think of themselves
Stayed 4 nights in Jun 2025

10/10 Excellent

Suzie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and locations.
Stayed 1 night in May 2025

10/10 Excellent

Suzie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service and rooms were worth it
Stayed 1 night in May 2025

10/10 Excellent

Tan Chuan Teck

Travelled with family
Liked: Cleanliness, room comfort
Comfortable, clean and very convenient location. Check in staff are very friendly and helpful
Stayed 2 nights in Jun 2025

6/10 Okay

Hayley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, close to trams and there's an IGA pretty much next door. Fridge had a too high setting, as some of our food and drink froze in the fridge. Water pressure in the shower very average, and the bathroom had a very odd design, with a shelf and towel rack above the toilet. Overall a good stay, issues were reported to staff so hopefully that is rectified for future guests.
Stayed 3 nights in Jun 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 2 nights in May 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, property conditions & facilities
Apartment clean and staff friendly. A good choice when travelling for business
Stayed 3 nights in Jun 2025