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Aparthotel

Oaks Melbourne on Collins Suites

4.5 star property

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Photo gallery for Oaks Melbourne on Collins Suites

1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains
Property amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪9 min walk‬
  • Marvel Stadium
    ‪10 min walk‬
  • Crown Casino
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Executive Studio Apartment (High Floor)

1 bedroom, premium bedding, desk, blackout curtains

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

1 bedroom, premium bedding, desk, blackout curtains

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

1 bedroom, premium bedding, desk, blackout curtains

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

1 bedroom, premium bedding, desk, blackout curtains

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment (No External View)

1 bedroom, premium bedding, desk, blackout curtains

Studio Apartment (No External View)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

1 bedroom, premium bedding, desk, blackout curtains

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Executive Studio Apartment

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment

1 bedroom, premium bedding, desk, blackout curtains

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Oaks Melbourne on Collins Suites

Aparthotel with a sauna, steps from Collins Street
Along with a fitness center, this aparthotel has a sauna and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include room service and premium bedding.
Oaks Melbourne on Collins Suites offers 233 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Melbourne on Collins Suites. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, a gym, and dry cleaning service are available. This luxury aparthotel has 233 apartments on 20 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a sitting area, and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from Collins Street and 11 minutes by foot from Melbourne Convention and Exhibition Centre
Oaks Melbourne on Collins Suites offers its guests a sauna and a fitness center. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Collins Suites.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 233 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1132 out of 4204 reviews
Rating 8 - Good. 1639 out of 4204 reviews
Rating 6 - Okay. 862 out of 4204 reviews
Rating 4 - Poor. 391 out of 4204 reviews
Rating 2 - Terrible. 180 out of 4204 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
in the middle of everything that was required. Friendly staff. Rooms were very spacious though was a little surprised at the smallness of the toilet shower area. Saying that was very happy with the accommodation and would stay there again if required. About same time next year.
Stayed 4 nights in Mar 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness
Location is very convenient to Southern Cross Station and tram stops, food and shopping. The room we had (rooftop) had an awesome view and was a good size. The layout leaved a little to be desired, with the bed squashed into a spot that allowed for only one bedside table and the other side right up against the wardrobe. The bathroom really needs updating, as it's basically just a small room with only a shower curtain on a track separating the shower from the toilet and sink (which has no counter space) the thin metal medicine cabinet is located above the toilet. The room has potential to have a lot more wow factor if a little more effort is put into it.
Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Travelled with partner
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was a little small, tidy and clean though. Only issue is they need to mop the floors, had dirty feet getting into bed from dirt on floor.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Naomi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient lication. One tram stop from Southern Cross Station. Staff at reception very pleasant. Room was clean, comfortable and quiet though shower/bathroom quite odd. Room was adequate size for two but would be ideal for travellers who need a longer stay for work etc. Kitchen also well equipped if you choose to cook. Good size fridge also. There is an IGA next door which is handy.
Stayed 1 night in Mar 2025

10/10 Excellent

Kiara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

karen, Any city

Liked: Property conditions & facilities
I will recommend
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
It was everything I required and desired for a busy 3 day stay in Melbourne.
Stayed 3 nights in Mar 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, property conditions & facilities
Two days in a row fire evacuation was needed. 17 floors at 4:15am not a good wake up
Stayed 3 nights in Mar 2025

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hated staying at this Oaks. The fire alarm was activated two nights in a row at 6:30AM and 4:30AM which traumatized my 9 year old child to the point that I had to book early flight to bring her back home and paid $750. She has having nightmares now due to that shock. We had to evacuate 12 levels by stairs on both nights. When tried to ask the staff member in the morning, she got angry, agitated and grumpy for being asked about the evacuation! We were staying in 2 queen bed apartment and one of the rooms had no window at all as well as no aircon. The swimming pool wasn't accessible either. Overall had a terrible time at this hotel. NEVER EVER going back there!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very central to stay, clean, large rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
All good except for on the two consecutive days I was there the fire alarm system went requiring everyone to evacuate the building very early morning. Very unfortunate, once forgivable but twice it wears thin.
Stayed 2 nights in Mar 2025

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities
Spacious room and comfortable bed. Bathrooms is tiny, not much more than a closet space, and there was no tea or coffee in the room.
Stayed 1 night in Mar 2025

6/10 Okay

Hanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a large room with a well equipped kitchen. It would have been a comfortable stay if it weren’t for the horrible little bathroom, that was so poorly designed, that when you took a shower, water splashed all over the bathroom. The shower was more of a youth hostel standard than a 4 start hotel. It had a curtain (!) that did not reach all the way from wall to wall leaving a 2-3 inch gap between the curtain and the glass wall. It had a tiny little sink attached to the wall with no counter space around it. The staff at the reception desk and the housekeeping staff were lovely and very accommodating.
Stayed 6 nights in Feb 2025

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities
Some rooms are a bit odd. Mine had a gloor to ceiling wall window onto a stsndard hotel passageway. Lets the noise in. Prep for the noise if you book these rooms. I think they are tagged as "no view" rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, clean and easy to get too with plenty of public transport. Lovely reception staff. Would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025