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The Como Melbourne by Accor

5.0 star property

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Photo gallery for The Como Melbourne by Accor

Exterior
Apartment, 1 Bedroom, Kitchenette
Rooftop terrace
Penthouse, 1 King Bed, Balcony
Loft, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
630 Chapel Street, South Yarra, VIC, 3141
  • Place, Chapel Street
    ‪1 min walk‬
  • Place, Toorak Road
    ‪1 min walk‬
  • Place, Prahran Market
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Jetted Tub (Private Office)

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Jetted Tub (Private Office)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Kitchenette

1 bedroom, premium bedding, pillow-top beds, minibar

Apartment, 1 Bedroom, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, pillow-top beds, minibar

Apartment, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior King Room

  • Sleeps 3

View all photos for Superior Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Twin Room

  • Sleeps 3

View all photos for Deluxe Room With Spa

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room With Spa

  • Sleeps 3

View all photos for Junior King Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Junior King Suite

  • Sleeps 3

View all photos for Two Bedroom Two Bathroom Apartment

1 bedroom, premium bedding, pillow-top beds, minibar

Two Bedroom Two Bathroom Apartment

  • Sleeps 5

Superior Room

  • Sleeps 2

View all photos for Penthouse, 1 King Bed, Balcony

Penthouse, 1 King Bed, Balcony

Penthouse, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Apartment, 2 Bedrooms, Kitchen

  • Sleeps 5
  • 2 Double Beds

View all photos for One-Bedroom Apartment with King Bed and Kitchenette

1 bedroom, premium bedding, pillow-top beds, minibar

One-Bedroom Apartment with King Bed and Kitchenette

  • Sleeps 3

Superior Room with Two Twin Beds-Handicap Accessible

  • Sleeps 3

Gold Penthouse With One King Bed And Balcony

  • Sleeps 2

View all photos for Loft Penthouse With SPA Bath And Sauna

Living area

Loft Penthouse With SPA Bath And Sauna

  • Sleeps 2

DELUXE 2 BEDROOM 2 BATHROOM APARTMENT, 2 King Size Beds, Full Kitchen, Spa Bath

  • Sleeps 5

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About this property

The Como Melbourne by Accor

Hotel connected to a shopping center in Melbourne with a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
The Como Melbourne by Accor offers 111 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at The Como Melbourne by Accor. During your stay, you'll be connected to a shopping center, and just a quick walk from Chapel Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at The Brasserie, a brasserie that serves local and international cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Chapel Street and 13 minutes by foot from Prahran Market
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. As a guest of The Como Melbourne by Accor, you'll find an indoor pool, a sauna, a fitness center, and complimentary bicycles. Event space at this hotel measures 6189 square feet (575 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Como Melbourne by Accor. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Melbourne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
The Brasserie - This brasserie specializes in local and international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (AUD 39 per day); discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (AUD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AUD 40 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference centre (6,189 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 40 per person
  • Airport shuttle fee: AUD 180 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: AUD 49 per day
  • Nearby parking fee: AUD 39 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • High chair fee: AUD 0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
The Como Melbourne by Accor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Como Collection
Como Melbourne
Como Melbourne MGallery
Como Melbourne MGallery Collection
Como Melbourne MGallery Collection Hotel
Como Melbourne MGallery Collection Hotel South Yarra
Como Melbourne MGallery Collection South Yarra
Como MGallery
MGallery Collection Melbourne
MGallery Como

The Como Melbourne by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
lovely stay and everything was easy
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
This is a charming, modern, friendly place in the heart of South Yarra. The rooms are nicely sized, the bathrooms well appointed, the common areas have a nice vibe around it. Staff are friendly and attentive. The Nespresso machine in the lobby is a nice touch. The location is excellent - right in the heart of a restaurant precinct. I have stayed here a few times now in the past few years, and The Como remains my "go to" place for when I visit friends in Melbourne.
Stayed 2 nights in Aug 2025

4/10 Poor

Hiroko

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The building is beautiful but no power points by bedside, old fridge that doesn’t shut unless forced, a bathtub with discolouration etc show aging. Bedside drawers have glass tops; one was chipped and I nearly cut my hand. The pool is small and you need to walk through a gym to the change room, which has rusty lockers and door knobs that are hard to turn. The water fountain had a mouldy tray. The reception staff said she was sick (!) and coughed; should wear a mask or pls don’t work when sick.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rob

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Business for two

Bed was great and room was sizable. Unfortunately air conditioning noisy.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
bed comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed to recover from jet lag from Europe. Wanted a hotel that was quite with big rooms and comfortable
Stayed 2 nights in Jul 2025

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was very convenient to restaurants and transport. Staff were friendly. The bathroom was mouldy, rotten timber around door frames and poor condition.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deb

Stayed 3 nights in Jun 2025

10/10 Excellent

Arna, Alexander Heights

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay - staff are friendly and helpful, rooms are spacious and comfortable, right in the heart of South Yarra. Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lyn

Stayed 7 nights in May 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and excellent value for money. Breakfast was good too.
Stayed 2 nights in Apr 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Justin

Liked: Amenities
The standards are slipping in this hotel. Its quite dated now and my room was not made up until after 3pm each day and that has never happened before. The hotel has no plates or knifes and forks if you order food in to eat from but they have cups and glasses? The hotel is slipping slowly but surely and i have stayed here on many occasions so do know this hotel well. The room i was given had a huge safety issue of getting in and out of trying to shower as the step out onto the floor is a major safety and potential serious injury issue. The bath tub had grime in the spa ports and has not been cleaned properly. I really like this hotel but it has slipped in their standards a lot.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Amazing rooms super comfy beds and fantastic breakfast. Thanks
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, room comfort

Amazing staff and location, let down by building.

The staff were amazing! But, the hotel is not 5 star. The bathroom was dirty, the bath/shower combo was dangerous to get in and out of, there was only 1 set of toiletries in the bathroom, stiff, scratchy towels, coffee machine (while appreciated) needs replacing. Breakfast was disappointing, worth it if you get a good deal with the room, but they need more staff, buffet style beverages were constantly empty, even the coffee capsules ran out and food quality wasnt great. The whole place needs an upgrade, good clean and lower rating. On the positive, the beds were really comfortable, block out blinds really worked, quiet rooms, position is perfect, public transport is close and frequent, great dining options close by and super friendly staff. Tip: weekend off site parking is only $15 for 24 hrs. It's attached to the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Kieran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David, columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

David, columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a fun, active area. Easy walk to restaurants , bars and shopping.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Como is a wonderful experience, such beautifully, comfortably appointed rooms, and having the Como Centre adjoining, with Laurent for breakfast pastries and Palace Cinemas, is the cherry on top of it all. Now if only they had more affordable parking for guests, that would be perfect...
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

susan

Liked: Staff & service
Disliked: Cleanliness
The accommodation is tired. Great location. My daughter saw a mouse in her room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024