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Hampton Inn & Suites Memphis East Germantown Area

Property class: 3

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

A spacious dining area with high ceilings, large windows, and modern lighting fixtures.
A modern living room with a sofa, two armchairs, a coffee table, and a large abstract painting on the wall.
A modern building with a brick facade, large windows, and a covered entrance area with a wooden ceiling.
A Hampton Inn & Suites hotel with a modern design, featuring a prominent entrance and a well-lit facade.
A spacious dining area with a long wooden table, multiple chairs, and hanging wicker lamps.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪18 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪2 min drive‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non-Smoking

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with blinds.

Standard Room, 1 King Bed, Non-Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Kitchen, Non-Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non-Smoking

A hotel room with a bed, a desk with a chair, a television, a refrigerator, and a trash can.

Room, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Non Smoking

A neatly made bed with a dark headboard, two bedside tables with lamps, and a window with blinds.

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a chair, two bedside tables with lamps, and a framed picture on the wall.

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

A hotel room with a bed, two bedside lamps, a ceiling fan, and a large window with curtains.

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Kitchen

A hotel room with two beds, a desk, a chair, a television, and a window with a view of buildings.

Suite, 2 Queen Beds, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, cots/infant beds

Studio, 1 King Bed, Kitchen

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Two Queen Room

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

One-Bedroom King Suite With Kitchen-Non-Smoking

  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Room with 1 King Bed and Tub - Mobility Accessible Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hampton Inn & Suites Memphis East Germantown Area

Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available once per stay.
Hampton Inn & Suites Memphis East Germantown Area offers 133 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites Memphis East Germantown Area. During your stay, you'll be close to Memphis Botanic Garden. Free WiFi in public areas, an outdoor pool, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a car charging station, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Memphis Botanic Garden and 8 minutes from University of Memphis
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Memphis East Germantown Area offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Memphis East Germantown Area also features coffee/tea in a common area, a front-desk safe, and an elevator. Parking is available for a fee.

This 3-star Memphis hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 236 reviews
Rating 8 - Good. 59 out of 236 reviews
Rating 6 - Okay. 27 out of 236 reviews
Rating 4 - Poor. 14 out of 236 reviews
Rating 2 - Terrible. 11 out of 236 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Marsha

Overall was good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice place to stay. I have nothing bad to say about this place. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities
Staff very courteous during the Christmas holiday. The employee who made breakfast was an absolute pleasure
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024
Verified review

6/10 Okay

alejandro

Disliked: Staff & service
Room clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Super Friendly Staff
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay! Staff was very guest focused which made the stay even better.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Ayesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was not friendly at all and property is not well kept
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Valachia

Liked: Cleanliness, amenities, property conditions & facilities
Great spot, room was awesome
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 7 days. We had fresh towels and beds midweek and we had one issue that was taken care of quickly. The breakfasts were very good! Thank you for a very enjoyable stay. We come to visit family and will be staying here again!
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast. Overall nice stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Merrily

Liked: Cleanliness, staff & service, amenities
staff and room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chad

Liked: Amenities
Great property
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Very clean and the staff was very friendly and helpful. Nice breakfast. We will be back again.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Christopher Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was good. Our two room was great two.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

CASEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

The room was so clean and super convenient for my little family. The mini kitchen was such a bonus for the price you pay!
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in an upper class part of Memphis.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay. Comfortable beds.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property is good close to dining. Had one issue but house manager Ms Sara take care of everything no problem.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Anil

Liked: Cleanliness, amenities, property conditions & facilities
Good property
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and has a security guard in the parking lot.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very clean and approachable. The inside was very clean. Very impressed when i walked in.
Stayed 2 nights in Aug 2025