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Hyatt Place Memphis Primacy Park

3.0 star property

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Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Premium bedding, down duvets, in-room safe, desk
Seasonal outdoor pool, pool loungers
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly

Explore the area

View in a map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, down duvets, in-room safe, desk

Room, Multiple Beds

8.0 out of 10
Very good
(87 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(79 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Specialty)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(34 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Memphis Primacy Park

Suburban hotel with free breakfast and area shuttle service
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they enjoy the free breakfast at Hyatt Place Memphis Primacy Park. During your stay, you're just a quick walk from Lichterman Nature Center. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from Lichterman Nature Center and a 5-minute drive from Regional One Health East Campus
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis Primacy Park offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Memphis Primacy Park also features a vending machine, concierge services, and laundry facilities. A free area shuttle within 3 mi is available. For a fee, parking is available.

This Memphis hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 01 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 456 out of 1013 reviews
Rating 8 - Good. 225 out of 1013 reviews
Rating 6 - Okay. 153 out of 1013 reviews
Rating 4 - Poor. 84 out of 1013 reviews
Rating 2 - Terrible. 95 out of 1013 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JAROD

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel, clean. The pool was warm and clean. The only down fall was the pull out bed uncomfortable but that what you get with a pull out . But no worries it was for only one night.
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves
Stayed 3 nights in Jul 2025

8/10 Good

Teresa

Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean with excellent customer service and amenities. Great beds, great breakfast, great pool, and nice safe environment. Would definitely recommend and stay again!
Stayed 3 nights in Jul 2025

6/10 Okay

Shonda

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Decent and friendly staff

I chose this hotel because of the space and especially the mini fridge since we were coming in to Memphis for a twirling camp. Mini fridge never worked even after being defrosted by maintenance the next day. Room was spacious, bedding ok. Parking is extra which makes no sense, make sure to pay upon check-in, was told to scan and complete, but could do later instead of doing while getting checked in and forgot so I was charged an extra $5 fee to the $7 daily parking. Breakfast was amazing and staff friendly. Air was fresh when you entered and felt safe.
Stayed 2 nights in Jul 2025

8/10 Good

Stacie

Stayed 2 nights in Apr 2025

10/10 Excellent

Nisha

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Calvin

Stayed 1 night in Jul 2025

8/10 Good

William

Stayed 1 night in Jun 2025

6/10 Okay

Alisha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Overall good place to stay, decent breakfast buffet. $100 incidental fee though that I did not see on Expedia website. Employee said it was on there, I looked again and still didn’t see it. Fee not refunded for 7-10 business days, can be up to 30 if you’re using a cash app or chime card.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anneli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family road-trip

Amazing staying, really nice neighborhood. The breakfast was superb
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Sofá bed was broken no shampoo and molt on shower curtain and bed to firm
Stayed 1 night in Jul 2025

4/10 Poor

Nigel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Smells so bad

Honestly the room smelt so bad like mildew. The a/c was blowing a rotten smell and the carpet was nasty. It definitely needs updating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Going to stay there again on the way back through! So much nicer and safer than Nashville!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Antoinette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids really enjoyed the pool and the breakfast was on point the front desk staff Was excellent and Damien at the front desk was amazing we will be back in the future don’t let me forget about housekeeping they were great as well
Stayed 3 nights in Jul 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Clean and okay rooms. Bathrooms are abit small. The hotel needs the remodel they are currently under. Didn't love you have to pay $7 parking each night you stay there. Their laundry facilities are not working as of 7/22/25. I won't be staying at this location again.
Stayed 2 nights in Jul 2025

6/10 Okay

Cleopatra

Disliked: Staff & service, property conditions & facilities
I’ve stayed here a couple of times in the recent past. The room was great and the bed slept very good. First time there was a water leak behind the front desk near the elevator. Second time everything was great. But on the 21st the system was down and several other guests were sitting around the lobby when I entered. The front desk staff was on the phone, and once she hung up she offered no explanation or ETA.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with this Hyatt location.

Memphis Primacy Park location. I was very disappointed because Hyatt Place is usually amazing. My air conditioner was barely functional. I had to ice my cooler to keep drinks cold because the refrigerator wasn’t working probably. My comforter had a stain on it when I got there. I asked for room service on the second day. The bed was made up with the same exact cover with the stain on it. They tried to hide the stain and tuck it. They did not leave clean towels . The carpet was filthy. The shower head screamed the entire time we showered. I had to pay a $7 daily for u unsecured parking. The staff was friendly but the service was horrible. I do NOT recommend this location because many members of my group had similar complaints. We had a total of 7 rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isain

Stayed 2 nights in Jul 2025

6/10 Okay

Nancy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness

First timers to the Hyarr and Memphis

The only complaint was the rooms weren't given clean linens daily unless we asked. Also the trash was not taken out. We had to ask for towels as well as linen. The breakfast was excellent. Other than that we had a very good stay.
Stayed 5 nights in Jul 2025