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Quality Inn & Suites Memphis East

2.5 star property

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Photo gallery for Quality Inn & Suites Memphis East

Lobby
Lobby
Pillow-top beds, in-room safe, desk, blackout curtains
Outdoor pool
Free buffet breakfast

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View in a map
1335 McRee St, Memphis, TN, 38134
  • Place, Methodist Le Bonheur Healthcare
    ‪8 min walk‬
  • Place, Wolfchase Galleria
    ‪8 min drive‬
  • Place, University of Memphis
    ‪10 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, Non Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Plus Galleria Inn & Suites
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,008 reviews
The price is €81
includes taxes & fees
9 Nov - 10 Nov
Best Western Plus Galleria Inn & Suites

About this property

Quality Inn & Suites Memphis East

Hotel in Memphis with free breakfast and a 24-hour front desk
Coffee/tea in a common area, a business center, and dry cleaning are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn & Suites Memphis East offers 55 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Memphis East. During your stay, you'll be within walking distance of Methodist Le Bonheur Healthcare. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 10 minutes by car from University of Memphis and 15 minutes from Memphis Zoo
Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Memphis East. Free self parking is available.

Smoking is allowed in designated areas at this Memphis hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Memphis
Comfort Inn Memphis
Quality Inn Memphis
Quality Memphis
Quality & Suites Memphis East
Quality Inn & Suites Memphis East Hotel
Quality Inn & Suites Memphis East Memphis
Quality Inn & Suites Memphis East Hotel Memphis

Quality Inn & Suites Memphis East Reviews

Reviews

6.4
Rating 10 - Excellent. 213 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 196 out of 1004 reviews
Rating 4 - Poor. 157 out of 1004 reviews
Rating 2 - Terrible. 183 out of 1004 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Karthi

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

A good solid hotel that was clean in the bedroom were comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

The staff was nice, but it is in a shady part of town. There were many signs about no smoking but the lobby smelled very strongley of cigarettes and the hallways smelled like cigarettes and weed. We had a fold out bed for our older child but it was dirty and the fridge was not cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Veto

Liked: Property conditions & facilities

It's was amazing

Stayed 1 night in Jun 2025

6/10 Okay

RAFAEL

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Good for price

Beds were very comfortable! Neighborhood was a little suspicious, otherwise the sleep was excellent!
Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Brenda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The pool was closed and housekeeping didn't clean thecroom and getvtrash out
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyraniece

Stayed 1 night in Jun 2025

6/10 Okay

Ronald

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There were cigarette burns on my bed covering. The bed wasn't very comfortable. I only slept for an hour.
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The breakfast bar in the morning was great. The hotel was small and quiet.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

Very bad Quality

Everything is broken. No ice, no juice, eggs do watered down and tasted like water, no butter only margarine. Room roomy but many things broken At least the elevator worked. Waited 15 minutes to check out. No one at desk (8:30 am) rang bell at least 30 times before anyone showed up. We do not recommend ..
Stayed 1 night in May 2025

4/10 Poor

Tangie

Travelled with family
Disliked: Amenities, property conditions & facilities
Area was very shady, but hotel was overall okay.
Stayed 4 nights in Apr 2025

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not a good experience at all, rooms were dirty and especially bathrooms, which didn't have the proper toiletries and the toilet was not clean.
Stayed 1 night in Apr 2025

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Staff was nice but limited visibility. Pretty much nonexistent to watch who would just walk in
Stayed 4 nights in Mar 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the $100!

I realize you get what you pay for but this is by the one of the worst stays in our road trip. I had to ask for bedding for the pull out couch. The bed was stained all over. The comforter we were provided had white stains all over it and cigarette burns/holes. There was half a roll of toilet paper with no extra. The air conditioner was sooo loud and sounded like it was dying every time I clicked on. Rooms around us had towels and trash in the hallway. People were partying outside in the parking lot at 1am. Went down for breakfast at 7:30AM and the waffles mix was gone and there were barley any eggs (they were inside a tin on top of a black plug in skillet). No one came in to replenish. We left at 8am. Our friends traveling with us had to get an entire new room bc their assigned room wasn't clean and beds were unmade.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful!!

Our stay was awful, we were traveling with our family of 4 and our friends and needed a place to stay for the night. We booked the rooms online and when we got there the room assigned to us was dirt and hadn’t been cleaned from the previous guest. After getting a different room it was still dirty. Mattress on the couch was cheap and stained, carpet was dirt, toilet was rusty and moved when you sat on it, the entire room smelled and was dusty/dirty. You could hear everything outside and whatever the neighbors were doing. We got a few hours of sleep and got back on the road. Will never stay again. Our friends agreed their room was the same and had the creeps.
Stayed 1 night in Mar 2025

2/10 Terrible

Iesha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we got to the property we were there for no more than at least an hour and a half before we finally decided to leave, we reserved 3 rooms, one was not cleaned just the beds made, one room had no microwave and bathroom did not work, and one room the beds had old blood stains like someone was murdered on them, urin stains on multiple spots, and smeared makeup on it. All the furniture was damaged, AC unit didnt have filters and did not cool the room off, the whole floor smelled like marijuana as well as the lobby and entrance. It was in a sketchy area and it seemed as though they would allow just ANYBODY to reserve their rooms (druggies, and/or what looked like traffickers) I've worked for 4 hotels in both housekeeping and front desk in the last 10 years and not once have I seen a hotel look as bad as this one did and I worked at a motel 6! VERY disappointed and would not recommend to anyone, if i do recommend anything it is for the building to be sold off and renovated or condemned.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Stayed 1 night in Jan 2025

6/10 Okay

Deanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid This Place

Do not go to this hotel. It does not meet the standards of most Quality Inns. When we arrived, there was a heavy smell and smoke cloud of weed in the in the front lobby. When we got our key and went to the room, we walked in on a woman who appeared to be a working girl in her underwear and a t shirt. The woman said this had happened to her before, acting like she was a regular there. The closet door would not close, there was evidence of an electrical fire and burn marks on the wall. Breakfast that was supposed to be provided was totally empty, no juice ,no meat, no toast or milk, a couple waffles they ran out of. The employee was lounging and talking to (more like scolding) more girls who appeared to be working girls for taking too many things back to their rooms. This is a poorly run place that is not clean and seems to be making its money off prostitution.
Stayed 1 night in Feb 2025

10/10 Excellent

Deanna

Stayed 1 night in Feb 2025

2/10 Terrible

samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025