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City Express Plus by Marriott Mérida

2.5 star property
VIP Access

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Photo gallery for City Express Plus by Marriott Mérida

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Free daily continental breakfast
Lobby
Suite, 1 King Bed with Sofa bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Free airport shuttle
  • Laundry
  • Breakfast included

Explore the area

View in a map
Calle 60 No. 346, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Place, Yucatan International Convention Center
    ‪5 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi

Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

City Express Plus by Marriott Mérida

Art Deco hotel with free breakfast and area shuttle service
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
City Express Plus by Marriott Mérida offers 135 air-conditioned accommodations with irons/ironing boards. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at City Express Plus by Marriott Mérida. During your stay, you're just a quick walk from Paseo de Montejo. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Paseo 60 and 5 minutes by foot from Paseo de Montejo
  • Free airport drop-off and local-area shuttle service
City Express Plus by Marriott Mérida offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A meeting room and coworking spaces are available. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly City Express Plus by Marriott Mérida. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are free. Self parking is free.

This Art Deco Mérida hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
City Express Plus by Marriott Mérida has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express Plus by Marriott Mérida offers transfers from the airport and bus station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Plus Mérida Hotel Merida
City Express Plus Mérida Hotel Mérida
City Express Plus Mérida Hotel
City Express Plus Mérida Mérida
Hotel City Express Plus Mérida Mérida
Mérida City Express Plus Mérida Hotel
Hotel City Express Plus Mérida

Reviews

City Express Plus by Marriott Mérida Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

Reviews

10/10 Excellent

Sonia del Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single hotel staff member was extremely accommodating. They received packages for us, helped us set the room up with a crib and went above and beyond to provide free shuttle service. We really enjoyed our stay and we are so thankful for their compassion.
Stayed 1 night in Sep 2025

6/10 Okay

TONY, Visalia

I have been at Marriott properties for many years. This one does not live up to Marriott standards. On top of all this. They have a roof top bar by the pool. I went up there two times and more than half of the time there was no one to serve you anything.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jesus, Birkenhead

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, safe, amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of Adrian that was in front desk
Stayed 1 night in Aug 2025

8/10 Good

Vanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Jul 2025

8/10 Good

Irlanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Merida with good price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, Birkenhead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this hotel. Staff are attentive and all seem to go above and beyond. Everyone is friendly and no real issues arose during our stay. The rooms are modern and clean. The rooftop pool and bar are a great addition to a city centre hotel. There's also great places to eat and entertainment right by the front door. Easy commute to Cancun via the ADO bus service that stops directly at the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Maqbul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location just off Paseo Montejo. Rooms very clean and staff is friendly. Great courtyard with several restaurants, grub, and brewery. Live music in the evenings. Shuttle service and double decker city tour bus on site. Enjoyed our week stent in Merida.
Stayed 5 nights in Jul 2025

10/10 Excellent

Iván de Jesús

Stayed 3 nights in Jul 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find! Clean, tidy & modern. It’s in a great location, just above the Paseo 60 ADO bus stop. My only suggestion would be a toaster at breakfast. But overall very good and would definitely recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Arelis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathleen

Stayed 7 nights in Jun 2025

8/10 Good

AXEL

Liked: Cleanliness, amenities, property conditions & facilities
Free airport shuttle was not provided, but bus from directly outside terminal to hotel entrance. Driving time 30 min, cost 45 Pesos. Would have loved to have fridge in the room. Nice restaurant selection in hotel building. Gym and pool are nice ameneties. Staff was friendly and helpful. Would stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is great. The facilities are good. The Staff was polite but did not know how to handle problems with our room reservation and made us wait in the lobby for about 30 minutes. So we had to ask for the intervention of the hotel manager to help us to get the room. The complementary continental breakfast buffet is fine but finishes at 9:00 in weekdays and the items are limited. There is not decaf coffe.
Stayed 1 night in Jul 2025

6/10 Okay

Eloisa Renee

Travelled with family
Liked: Cleanliness, property conditions & facilities
Customer service was good, rooms were cleanI can’t say exactly what was inadequate I just wished it was more. One of the good things I would like to point out is that in the evenings most of the days they had entertainment in the center of the plaza where the hotel was located, there are also more hotels, restaurants, food court etc… that was really unexpected and a nice surprise.
Stayed 7 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfect right from getting off the ado bus right there. Was checked in and on rooftop pool in 5 minutes. Everyone organized, pleasant and very friendly and helpful. Look forward to returning
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! room was beautiful, comfortable bed, great staff.
Stayed 3 nights in May 2025

6/10 Okay

Sim

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Aside from the check-in staff’s inconsistency about the parking, everything else was great.
Stayed 1 night in May 2025

10/10 Excellent

DULCE, Broomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little problem with ac but in general… excellent..
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus, Birkenhead

Liked: Cleanliness
Great lication
Stayed 7 nights in Apr 2025

10/10 Excellent

miguel

Stayed 1 night in Mar 2025

10/10 Excellent

RIVELINO, MEXICO DF

Liked: Cleanliness
Stayed 1 night in Apr 2025