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Hotel Plaza Mirador

3.5 star property

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Photo gallery for Hotel Plaza Mirador

Outdoor pool, open 10:00 AM to 9:00 PM, pool loungers
Interior
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Superior Studio Suite | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
Calle 70 #541A x 67, Colonia Centro, Mérida, YUC, 97000
  • Place, US Visa Applicant Service Center
    ‪3 min walk‬
  • Place, Mérida Cathedral
    ‪11 min walk‬
  • Place, Plaza Grande
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(40 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Desk, iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(8 reviews)
  • 40 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room Deluxe with Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Deluxe with Garden View

  • 25 sq m
  • Sleeps 4

View all photos for Triple Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room Standard

  • 34 sq m
  • Sleeps 6

View all photos for Suite Superior with Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Superior with Garden View

  • 24 sq m
  • Sleeps 2

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite

Desk, iron/ironing board, free WiFi, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Room Standard

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4

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About this property

Hotel Plaza Mirador

Hotel with free parking, near Paseo de Montejo
This hotel features an outdoor pool, a restaurant, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Plaza Mirador offers 90 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 30-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers. This Mérida hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Plaza Mirador. During your stay, you're just a quick walk from US Visa Applicant Service Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by foot from Mérida Cathedral and a 4-minute drive from Paseo de Montejo
There's a restaurant on site. Public spaces have free WiFi. You'll find a business center on site. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Plaza Mirador. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Mérida hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Hotel Plaza Mirador has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 140 for adults and MXN 110 for children
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 140 for adults and MXN 110 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.

Property is also known as

Hotel Plaza Mirador Merida
Hotel Plaza Mirador
Plaza Mirador Merida
Plaza Mirador
Hotel Plaza Mirador Mérida
Plaza Mirador Mérida
Hotel Plaza Mirador Hotel
Hotel Plaza Mirador Mérida
Hotel Plaza Mirador Hotel Mérida

Reviews

Hotel Plaza Mirador Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 401 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

Reviews

4/10 Poor

Salomon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel of roaches

Old rooms with cockroaches told the front desk did nothing thinking I was trying to get free room very bad area of town really rundown
Stayed 4 nights in Jun 2025

2/10 Terrible

Christi

Disliked: Cleanliness, staff & service, property conditions & facilities
The actual place/item looked completely different from the photos.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristi

Stayed 2 nights in Jun 2025

6/10 Okay

Anick

Liked: Cleanliness, staff & service

For family

The place was very noisy. Children were running around and screaming at the pool — definitely not a relaxing hotel. It’s not really a hotel but more like a motel, very old and outdated. The room and the bed were uncomfortable and in need of serious renovation."
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Check in faster than ever! Less than 3 minutes for sure. Quiet AC with quality beds.
Stayed 1 night in Jul 2025

6/10 Okay

Oscar

Travelled with partner
Disliked: Amenities, property conditions & facilities
Buena ubicación pero falta de mantenimiento a la propiedad.
Stayed 1 night in Mar 2025

8/10 Good

Etienne, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

angelica

Stayed 1 night in May 2025

6/10 Okay

Lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent stay for the price. Clean
Stayed 4 nights in Apr 2025

8/10 Good

Kristi

Liked: Cleanliness

Good hotel, but could be outstanding with 2 change

Hotel Plaza Mirador is my go-to hotel for my frequent travel to Mérida. The staff is wonderful and very accomodating. I have only 2 complaints: the mattresses are VERY hard and uncomfortable, the shower heads are very clogged with mineral deposits. If hotel management is reading this review, PLEASE upgrade the mattresses to memory foam and PLEASE make part it of the regular maintenance to remove the shower heads and soak them in vinegar overnight to remove the hard water deposits.
Stayed 2 nights in Apr 2025

8/10 Good

Kristi

Stayed 2 nights in Mar 2025

10/10 Excellent

Irbin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

6/10 Okay

silvia, Chula vista

Stayed 1 night in Mar 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to rest
Stayed 2 nights in Feb 2025

6/10 Okay

Lynn

Travelled with family and small children
Liked: Staff & service, amenities
Our room was rather dated and while it was somewhat clean, it really needs a deep cleaning as well as updating. There were not enough outlets - just one in a convenient location by the bed. The pool area was nice and the staff were polite but spoke limited English. The location is fairly central to various spots. I booked my room with breakfast but Expedia did not include this on any of my receipts so we missed out.
Stayed 3 nights in Feb 2025

6/10 Okay

Sandrine

Business traveller
Liked: Cleanliness, staff & service
Great staff, decent property and great location. Sewer stench prevalent and noise disturbance by staff and guests high.
Stayed 5 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and Enjoy

Its quite and you can relax even during the afternoon. Very good to get away from the movement and noise from Downtown.
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel Édgar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

run down hotel

the picture don't really represent the state of the hotel/ The hotel is pretty run down.
Stayed 3 nights in Jan 2025

6/10 Okay

Nadia

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were incredibly nice. Hotel is in a really safe area; not as grand as the exclusive downtown, but you can save money for more dinners out! Would stay there again!
Stayed 12 nights in Dec 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
The price of the rooms not worth as the conditions of property is poor. Regret not pay attention to reviews.
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with easy taxi access to airport. The only reason we did mot rate facility as excellent is that the room had a slight moldy smell. Would definitely stay there again!
Stayed 1 night in Dec 2024

6/10 Okay

Jun, Lexington

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is more like a 2 star hotel, not a 4 star hotel. We had a basic room which was really basic. It even smells at first night. The hotel does not have coffee or hot water available in the common area. The check-in staffs were not friendly. However, the price does match the room condition, so I do not complain. The good point is that the breakfast is of good value. The hotel is a few minutes of walking from ADO centro bus terminal, but is more than10 walking from the real center. They have a swimming pool and some chairs around which may make their rating a little higher. Next time, I would book a better room if I would return to Marida and choose this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located. Walkable to all of the things we wanted to see and do in Merida. Super clean. Helpful friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Lucia Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024