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Hotel Residencial

3.0 star property

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Photo gallery for Hotel Residencial

A spacious lobby with a green ottoman, a chandelier, and a large painting.
Hallway
Exterior
A dining area with wooden tables and chairs, a chandelier, and a wall with wine bottles.
TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle 59 No. 589 por 76, Col. Centro, Mérida, YUC, 97000
  • Place, Santiago Park
    ‪5 min walk‬
  • Place, Mérida Cathedral
    ‪16 min walk‬
  • Place, Plaza Grande
    ‪16 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room Standard with Air Conditioning

Iron/ironing board, free WiFi, bed sheets

Room Standard with Air Conditioning

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Residencial

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business center, and dry cleaning are onsite.
Hotel Residencial offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Recidencial. Services include massages. The spa is open daily.
During your stay at Hotel Residencial, you're just a quick walk from Casa Frederick Catherwood. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Versailles
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Spa Recidencial
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Just a 3-minute drive from Mérida Cathedral and a few minutes from Paseo de Montejo
Hotel Residencial offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at Hotel Residencial. Self parking is free.

This 3-star Mérida hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.
Versailles - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Belvedere - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: MXN 195 per person
  • A restaurant

Restaurants on site

  • Belvedere
  • Versailles

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of MXN 1000 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 195 per person
  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Residencial
Hotel Residencial Merida
Residencial Merida
Residencial Hotel Merida
Hotel Residencial Mérida
Residencial Mérida
Hotel Residencial Hotel
Hotel Residencial Mérida
Hotel Residencial Hotel Mérida

Hotel Residencial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 53 out of 174 reviews
Rating 8 - Good. 73 out of 174 reviews
Rating 6 - Okay. 35 out of 174 reviews
Rating 4 - Poor. 9 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julio César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have one of the best restaurants
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old hotel. It smells bad. Service was bad. The area is bad and hard to get a taxi.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but no hot water.

The hotel is very nice but we never got a hot shower during a two day stay. Particularly disappointing the day we came in out of the rain. Also, although not the hotels fault, the neighbourhood is kind of grubby with lots of garbage on the street.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Nallely

Liked: Cleanliness, staff & service, property conditions & facilities
Solo fué de paso pero todo tranquilo
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Norberto

Disliked: Staff & service, amenities
La actitud del personal es pésima, reserve para 2 adultos y un niño pero dicen que para ellos por política del hotel el niño no estaba considerado
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

lydia

Liked: Staff & service, property conditions & facilities
baño estaba sucio, dos días no cambiaron toallas. Personal amable y buena ubicación
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Iris Bibiana

Liked: Staff & service, amenities, property conditions & facilities
Okay
Verified review

6/10 Okay

Virginia

Disliked: Property conditions & facilities
Lo mejor es la ubicacion, en cuanto al edificio es viejo, por lo que algunas habitaciones con minisplit viejo, otras un poco mejor. La alberca no invita a usarla.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

JOSE MIRANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SATISFECHO CON LAS INSTALACIONES Y EL PERSONAL.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Silvia Inés

Disliked: Cleanliness, property conditions & facilities

Viejo y areas públicas sucias y descuidadas

Hotel viejo y descuidado los banos o sanitarios de recepción, muy sucios y oliendo a drenaje siempre sin ventilación y muy pequeños el desayuno incluido esta bien y el servicio de los meseros es excelente. las camas y almohadas viejas y de materiales sintéticos urge una renovación
Stayed 4 nights in Jun 2022
Verified review

8/10 Good

Pablo gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, personal amable, buena ubicación, el desayuno incluido muy bueno, instalaciones cómodas
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Maria Soledad Medina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bonita, limpia, pero requiere un poco de remodelación ya que se nota el deterioro en los baños y el a/c hace mucho ruido por ser de los antiguos, fuera de ahi todo muy bien.
Stayed 5 nights in Apr 2022
Verified review

8/10 Good

Rocio M Reybal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel está a una distancia accesible del cento y del zoológico
Stayed 6 nights in Mar 2022
Verified review

10/10 Excellent

Julio Cesar Arzola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ta chido el precio y la terraza
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Dan

Liked: Staff & service, amenities, property conditions & facilities
It’s a nice clean place. Nice checkin. Everything works.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Blanca Estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super chic

Un hotel muy bonito y confortable. El personal muy amable
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Jesus alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico el lugar como
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE Y BONITO EL HOTEL, LAS INSTALACIONES EXCELENTES Y LIMPIAS, EL PERSONAL ATENTO Y SI LO RECOMENDARIA, ME ENCANTO, SI VOLVERIA GRACIAS.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Victor Bustamante

Liked: Staff & service
Todo bien
Stayed 3 nights in Oct 2021
Verified review

8/10 Good

Ersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel and priced right. Not far (15 minute walk) from fine eateries. A/C noisy.
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Santiago

Disliked: Cleanliness

Hotel descuidado, poco mantenimiento

El hotel tiene muy buena ubicación, trato bien. Aires acondicionados muy sucios con los problemas de legionela que eso ouede ocasionar, hacia meses que no limpian los filtros. Limpieza habitacion, normal, WIFI , no funciona.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
La decoración del Lobby es muy bonita, la ubicación es óptima y tiene amplio estacionamiento. Las habitaciones son un poco pasadas de modos en la decoración pero no afecta nada en tener una buena noche. La llave del lavamanos estaba rota y nunca salió agua caliente; el aire acondicionada hacía mucho ruido. Pero en general es un gran hotel. Me hospedaría nuevamente.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia, el servicio, la amabilidad, excelente opción
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dentro del cuarto habitación, en el baño, la instalación eléctrica y el control de la T.V., ya están muy deteriorados. En general, el hotel sigue siendo un lugar agradable para pasar unos días; el personal es atento y servicial. Tal vez debería contar con un espacio de diversión para adultos: un bar, o café nocturno. Todo bien, gracias.
Stayed 3 nights in Dec 2019