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Hotel Residencial

3.0 star property

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Photo gallery for Hotel Residencial

Front of property
Banquet hall
Balcony
Property grounds
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle 59 No. 589 por 76, Col. Centro, Mérida, YUC, 97000
  • US Visa Applicant Service Center
    ‪15 min walk‬
  • Mérida Cathedral
    ‪16 min walk‬
  • U.S. Consulate Merida
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Residencial

Hotel with a full-service spa, near Paseo de Montejo
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business center, and dry cleaning are onsite.
Hotel Residencial offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Recidencial. Services include massages. The spa is open daily.
During your stay at Hotel Residencial, you're just a quick walk from Casa Frederick Catherwood. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Versailles
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Spa Recidencial
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Just a 3-minute drive from Mérida Cathedral and a few minutes from Paseo de Montejo
Hotel Residencial offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at Hotel Residencial. Self parking is free.

This 3-star Mérida hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.
Versailles - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Belvedere - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: MXN 195 per person
  • A restaurant

Restaurants on site

  • Belvedere
  • Versailles

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 195 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Residencial
Hotel Residencial Merida
Residencial Merida
Residencial Hotel Merida
Hotel Residencial Mérida
Residencial Mérida
Hotel Residencial Hotel
Hotel Residencial Mérida
Hotel Residencial Hotel Mérida

Hotel Residencial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 52 out of 171 reviews
Rating 8 - Good. 73 out of 171 reviews
Rating 6 - Okay. 34 out of 171 reviews
Rating 4 - Poor. 8 out of 171 reviews
Rating 2 - Terrible. 4 out of 171 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julio César

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have one of the best restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but no hot water.

The hotel is very nice but we never got a hot shower during a two day stay. Particularly disappointing the day we came in out of the rain. Also, although not the hotels fault, the neighbourhood is kind of grubby with lots of garbage on the street.
Stayed 2 nights in Feb 2024

2/10 Terrible

Gloria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old hotel. It smells bad. Service was bad. The area is bad and hard to get a taxi.
Stayed 2 nights in Sep 2023

10/10 Excellent

Iris Bibiana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Okay

10/10 Excellent

Dan

Liked: Staff & service, amenities, property conditions & facilities
It’s a nice clean place. Nice checkin. Everything works.
Stayed 1 night in Jan 2022

6/10 Okay

Oleksandr

Stayed 1 night in Dec 2021

4/10 Poor

Jacob

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Sep 2021

8/10 Good

Ersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel and priced right. Not far (15 minute walk) from fine eateries. A/C noisy.
Stayed 1 night in Sep 2021

8/10 Good

kyra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have coffee in the room and better cable tv. At least a working English channel.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it was close by the activity. And it has a parking lot with lots of hotel people talking care of it.There is always someone around .
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Angelica

Disliked: Staff & service, property conditions & facilities
Noisy hotel! We could hear all the construction going on next door, and all the traffic from the street. This hotel has lots of charm, but the rooms needs a serious update.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great place to stay. Staff was very friendly. Room was comfortable.
Stayed 1 night in Feb 2019

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Jesus R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!!

The hotel is very nice, as well as the service personnel. The location was real convenient for our trip.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpful. The hotel is beautiful, comfortable, and clean. It has a terrace on the roof where you can sit and relax or have a nice dinner. Overall wonderful.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all, will be writing to hotels.com separately with complaint. I will be demanding a refund.

6/10 Okay

Mark, Los Angeles

Liked: Staff & service

Old world charm, needs some updating

The hotel has old world charm, but could use an update in the room decor and bathrooms. The pool is small and not heated. The free breakfast was the best feature, but there are better deals on rooms with more modern features closer to the city center.