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Hotel Urban

2.5 star property

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Photo gallery for Hotel Urban

Outdoor pool
Outdoor pool
Property entrance
Room, 1 King Bed, Non Smoking
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
470 Calle 62 Centro, Mérida, YUC, 97000
  • Plaza Grande
    ‪5 min walk‬
  • Mérida Cathedral
    ‪5 min walk‬
  • U.S. Consulate Merida
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Hotel Ambassador Merida

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (1003)
The price is €34
for 1 room
includes taxes & fees
18 May - 19 May
Hotel Ambassador Merida

About this property

Hotel Urban

Hotel with a 24-hour front desk, a short walk to Mérida Cathedral
An outdoor pool, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
Hotel Urban offers 14 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Urban, you're just a quick walk from Mérida Cathedral. You'll find features like free WiFi in public areas, plus an outdoor pool and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Mérida Cathedral and Paseo de Montejo
As a guest of Hotel Urban, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mérida hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (MXN 240 per day)
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • TV with satellite channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: MXN 240 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Urban Mérida
Hotel Hotel Urban Mérida
Mérida Hotel Urban Hotel
Urban Mérida
Urban
Hotel Hotel Urban
Hotel Urban Hotel
Hotel Urban Mérida
Hotel Urban Hotel Mérida

Hotel Urban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 85 reviews
Rating 8 - Good. 29 out of 85 reviews
Rating 6 - Okay. 13 out of 85 reviews
Rating 4 - Poor. 6 out of 85 reviews
Rating 2 - Terrible. 8 out of 85 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allyn

Stayed 1 night in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I was charged double when I got there Then they said parking was close so I had the car at 6am a moved it then they said I had to pay for parking then the toilet and the toliet had issues
Stayed 1 night in Jul 2024

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.
Stayed 2 nights in Jul 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.
Stayed 1 night in Mar 2023

6/10 Okay

Meritxell

Stayed 4 nights in Oct 2022

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente. Ubicado en pleno centro de Mérida. Limpio y cómodo.
Stayed 3 nights in Jan 2022

2/10 Terrible

Diego

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty cockroaches every lizard and so many mosquitoes every where I wish I can share the pictures I booked it for 4 nights I needed up canceling after the fist night
Stayed 3 nights in Dec 2021

10/10 Excellent

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location and stay

Comfortable bed Great location and staff, got lucky with a quiet room. Would not hesitate to stay here again.
Stayed 1 night in Dec 2021

8/10 Good

Joyce

Liked: Cleanliness, amenities
The hotel is a small hotel but that ok . I did not like the trim because did not have any windows. But the bed was very good
Stayed 1 night in Nov 2021

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Aalonzo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La
Stayed 1 night in Jan 2025

6/10 Okay

Thelma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad es que el cuarto que me dieron primero tenía problemas de fuga de agua del lavamanos y olía a humedad, en el segundo cuarto ( que nos cambiaron) estaba sucio. Y como la habitación daba a la calle desde temprano se escuchaba mucho ruido. No me volvería a hospedar acá.

6/10 Okay

Kristian

Liked: Staff & service
Disliked: Property conditions & facilities
Es una propiedad que se ve vieja, las fotos publicadas no coinciden con el estado actual de las habitaciones. Tardaron una hora en poder darme la habitación porque no tenian llave de acceso
Stayed 4 nights in Jan 2025

10/10 Excellent

MIREYA DEL CARMEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, excelente atención y amabilidad, todo lo importante muy cerca a pié, lugar cómodo y agradable, gracias
Stayed 1 night in Jan 2025

10/10 Excellent

Karol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre terraza
Stayed 1 night in Nov 2024

10/10 Excellent

Laura Elvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Muy lindo hotel y buen servicio

Muy buena estadía, los chicos de recepción muy amables, limpio y todo en orden. Solo la habitación que nos tocó daba hacia la calle y para dormir fue muy incómodo ya que se escuchan, autos, conversaciones y ruido en general. Aparentemente las demás habitaciones tienen mejor suerte. Por todo lo demás, estuvo excelente.
Stayed 1 night in Oct 2024

8/10 Good

Dulce

Stayed 1 night in Aug 2024

6/10 Okay

Jorge Ignacio

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Vania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico, solo que no tiene estacionamiento propio, tienen un convenio con un estacionamiento público que cubre cortesía de 8:00 pm a 8:00 am
Stayed 1 night in Jul 2024

8/10 Good

Regina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que las camas son realmente cómodas, personalmente tuve un muy buen descanso.
Stayed 1 night in Jun 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la atención en la recepción
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service
Habitación sin ventanas, mucho mosco, ruidos de afuera.
Stayed 2 nights in Mar 2024