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Best Western Majestic

3.0 star property

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Photo gallery for Best Western Majestic

Lobby
Creator video
Terrace/patio
Breakfast, lunch, dinner served; Mexican cuisine
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Place, Metropolitan Cathedral
    ‪2 min walk‬
  • Place, National Palace
    ‪3 min walk‬
  • Place, Zócalo
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Accessible Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Accessible Two Double Room

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for King or Twin Room

Combined shower/bathtub, free toiletries, hair dryer, towels

King or Twin Room

  • Sleeps 2

View all photos for Two Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

View all photos for twin Room

Premium bedding, in-room safe, desk, laptop workspace

twin Room

  • Sleeps 2

View all photos for king Room

Premium bedding, in-room safe, desk, laptop workspace

king Room

  • Sleeps 2

King Suite

  • Sleeps 2

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The price is €168
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About this property

Best Western Majestic

Hotel with a restaurant, steps from Zócalo
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Best Western Majestic offers 84 accommodations with espresso makers and safes. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Best Western Majestic's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at La Terraza
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Steps from Zócalo and 9 minutes by foot from Palacio de Bellas Artes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Majestic.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to noon.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and September 16.
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Best Western Majestic Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities
Towels looks too old and rally white at all. we saw some roaches in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mi esposo y para mi fue una maravillosa estadía con un equipo muy ámable y servicial que nos ayudó a hacer un lindo tour y siempre al tanto de nosotros para lo que necesitáramos.
Stayed 4 nights in Oct 2025

10/10 Excellent

Brett

Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to in CDMX , a traditional big city hotel with all the services one would expect. old fashioned in a good way with even an elevator operator and fountain in the lobby . the huge windows open on to great views of the Zocalo big high ceilings and thick draperies old deep tubs for soaking in hot water . rooftop restaurant is convenient and perfectly adequate open late excellent service ...the \\hotel may be not up to date for some... heavy dark furniture , but it is all serviceable , note : no direct vehicle access from pedestrian streets and can be noisy from Zocalo crowds and buskers very Traditional and a good value for walkable to centro locations
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffery

Stayed 4 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Mexico City - make history at history

Beautiful step back in time at the Majestic! Carlos is a wonderful source of knowledge and is so courteous! Definitely take in the sights at the terrace for dinner under the lights
Stayed 3 nights in Oct 2025

6/10 Okay

Dora

Liked: Cleanliness
No AC and elevator sometimes not ready to use
Stayed 3 nights in Oct 2025

10/10 Excellent

DILIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 2 nights in Aug 2025

10/10 Excellent

abel

Stayed 2 nights in Sep 2025

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephan, Charlotte

Stayed 1 night in Oct 2025

6/10 Okay

Mirna

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Susana

Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was great! Location, friendliness, cleanness, and the mattresses were very comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, amenities
Recomendado
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Only down side is the elevator which is only bad since it has an operator so sometimes it takes awhile for it to come since there is only one.
Balcony from room
View from room
Dessert at the restaurant
Stayed 3 nights in Sep 2025

10/10 Excellent

Blanca, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Blanca, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complains! Good service professional staff !!
Stayed 1 night in Sep 2025

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, Horrible, Horrible hotel

Hotel was the worst. It was nasty and I would NEVER recommend this hotel to anyone.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old buitiful building, but kept up very well.
Stayed 2 nights in Aug 2025

6/10 Okay

mehdi

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Old lady from 1937 in need of TLC. Rooms are bare no iron no mini fridge not enough power outlets and dated furnitures . The mattress is firm like a stone. The windows are single pane no isolation and we can also hear the other rooms. The building is great and the view on the place is unique. The front desk person are not exactly friendly and not very helpful . For what we get it’s overpriced . It could be an amazing place with some basic investments and training
Stayed 5 nights in Aug 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed sheets were dirty, when i asked for new ones the lady had a really bad attitude. The bathroom door handle was getting stuck and ee couldn't open it from the inside so we called maintenance and the fixed but the next day the handle fell off we called maintenance again and they never showed up. The balcony was full of hanging wires which made me think iy was not safe. They had fans to offer and i requested one but i never got it. Ill not stay here again.
Stayed 3 nights in Aug 2025