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Galeria Plaza Reforma

4.0 star property
VIP Access

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Photo gallery for Galeria Plaza Reforma

Exterior
Interior
2 restaurants, breakfast served
Meeting facility
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Mexico City, CDMX
  • Place, Angel of Independence Monument
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, U.S. Embassy
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilige 1 King bed room

Minibar, in-room safe, desk, laptop workspace

Privilige 1 King bed room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(99 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Brisas Business Club

Minibar, in-room safe, desk, laptop workspace

Brisas Business Club

9.6 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Brisas Business Club 2 beds

Brisas Business Club 2 beds

Brisas Business Club 2 beds

9.4 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature 1 King Bed

Signature 1 King Bed

Signature 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Galeria Plaza Reforma

Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.
Galeria Plaza Reforma offers 436 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The breakfast at Galeria Plaza Reforma gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the local sightseeing and the clean accommodations
  • Within a 10-minute walk of Angel of Independence Monument and U.S. Embassy
Galeria Plaza Reforma offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and concierge services are also featured at the luxury Galeria Plaza Reforma. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Galeria Plaza Reforma has 2 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 130 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 270 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 415 for adults and MXN 270 for children
  • Valet parking fee: MXN 130 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Galeria Hotel Reforma Plaza
Galeria Plaza Reforma
Galeria Plaza Reforma Hotel

Galeria Plaza Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2538 out of 3353 reviews
Rating 8 - Good. 538 out of 3353 reviews
Rating 6 - Okay. 169 out of 3353 reviews
Rating 4 - Poor. 42 out of 3353 reviews
Rating 2 - Terrible. 66 out of 3353 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Inocente

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location! Friendly and helpful staff. We will be returning on our next trip.
Stayed 1 night in Dec 2025

8/10 Good

Aprajit

Stayed 5 nights in Dec 2025

10/10 Excellent

oscar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The last 4 to 5 times we have visited the city we have been staying at this hotel and it never disappoints. Location and service are great! I definitely recommend and would stay here again.
Stayed 3 nights in Dec 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, great location. But the coffee maker was not working neither the face mirror. Minor things but I should not be the one to find out that those convenient items were not working.
Stayed 3 nights in Dec 2025

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 3 nights in Dec 2025

8/10 Good

Claude

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel was good!
Stayed 5 nights in Dec 2025

8/10 Good

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for the price the AC wasn’t that great but it did the job
Stayed 3 nights in Dec 2025

6/10 Okay

JESUS AARON

Stayed 3 nights in Dec 2025

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay at Galería Plaza Reforma. The staff were friendly and attentive, and housekeeping did an excellent job keeping the room very clean throughout my stay. The location is a big plus, with convenient access to restaurants, shopping, and major areas of the city.
Stayed 6 nights in Dec 2025

10/10 Excellent

Semyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. But the quality could be better
Stayed 1 night in Dec 2025

8/10 Good

Adriana

Stayed 4 nights in Dec 2025

8/10 Good

Robert, Scottsdale

Liked: Cleanliness, property conditions & facilities
Excellent location to experience La Reforma and Zona Rosa areas. The hotel was very clean and the room had great amenities. The staff were friendly and helpful. Definitely would stay here again.
Stayed 5 nights in Dec 2025

8/10 Good

Maria, Des Moines

Stayed 1 night in Dec 2025

2/10 Terrible

Sunhee

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Service is not nice. Refrigerator is not working. No freezer in a room. It is cold but no heater in hotel. $ 150 and $ 206 for 2 nights. I can not believe it. Do not come to this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Stayed 5 nights in Dec 2025

8/10 Good

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, staff was very friendly and in a good location. Only issue was with our actual room. Our lights didn’t work the first room we went to and then they moved us. The 2nd room only had like 2 outlets that actually worked. Was pretty frustrating. Maybe just our luck. Overall good hotel!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jahayra

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great! The rooms are very clean and the staff is amazing!
Stayed 1 night in Dec 2025

8/10 Good

Petr

Liked: Staff & service
I chose this hotel primarily because of its location in the gay district, Zona Rosa. I expected people to be more tolerant and the atmosphere to be easy-going, which was definitely the case. The hotel is within walking distance of the metro and museums, and for those who enjoy walking, it’s a pleasant 30-minute stroll to the city center. The hotel itself is large but obviously neglected. I wouldn't say it was dirty, but my room felt very outdated. The biggest issue was the practically non-existent sound insulation—you could hear everything from the street, the hallway, and the neighboring rooms. There were also technical flaws, such as a shower drain that didn't flow properly and a lack of hooks for towels. I would also rate the hotel gym as subpar. Be careful with the prices—430 MXN for breakfast plus an additional 80 MXN for an espresso seems like a lot to me. You can eat better and cheaper in the surrounding cafes. However, what really improves the overall impression is the staff. Everyone was very welcoming, kind, and helpful, which made my stay much more pleasant.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Female solo traveler who would stay here again. Staff is friendly and helpful (esp. Alejandra & Diego at the front desk). Lots of dining, shopping nearby. Rooms are updated and clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again. Rooms are updated and clean. Staff is helpful. Centrally located. They have a money exchange counter which was super helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Manuel Ramirez

Travelled with partner
Liked: Cleanliness, amenities
Clean room, staff was amazing.
Stayed 4 nights in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Cindy Adeleinne

Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and the staff were exceptional everything was more than I expected and located in the most ideal area.
Stayed 7 nights in Dec 2025

6/10 Okay

Velia

Stayed 1 night in Dec 2025