Galeria Plaza Reforma

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Exterior
Lobby
2 restaurants, breakfast served
Interior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mexico City, CDMX
  • Place, Angel of Independence Monument
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, U.S. Embassy
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Two Double Room

  • Sleeps 3
  • Free Wi-Fi

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Privilige 1 King bed room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(101 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Master Suite

  • Sleeps 2
  • Free Wi-Fi

Executive King Room

  • Sleeps 2
  • Free Wi-Fi

Executive Two Double Room

  • Sleeps 3
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Privilege Two Double Room

  • Sleeps 3
  • Free Wi-Fi

Privilege King Room

  • Sleeps 2
  • Free Wi-Fi

Brisas Business Club

9.6 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Brisas Business Club 2 beds

9.4 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Signature 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Signature Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Brisas Business Club King

  • Sleeps 2
  • Free Wi-Fi

Brisas Business Club Double

  • Sleeps 3
  • Free Wi-Fi

Signature 1 King Bed Room

  • Sleeps 2
  • Free Wi-Fi

Signature 2 Double Bed Room

  • Sleeps 3
  • Free Wi-Fi

Grand Deluxe Single Room

  • Sleeps 2
  • Free Wi-Fi

Business Class Room

  • Sleeps 2
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • Free Wi-Fi

Signature Executive Double

  • Sleeps 4
  • Free Wi-Fi

Signature Executive King

  • Sleeps 2
  • Free Wi-Fi

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Galeria Plaza Reforma

Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.
Galeria Plaza Reforma offers 436 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The breakfast at Galeria Plaza Reforma gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Angel of Independence Monument and U.S. Embassy
Galeria Plaza Reforma offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and concierge services are also featured at the luxury Galeria Plaza Reforma. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Galeria Plaza Reforma has 2 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 130 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 470 for adults and MXN 290 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at check-in. Guests who residents or citizens of other countries must present a valid passport at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 470 for adults and MXN 290 for children
  • Valet parking fee: MXN 130 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Galeria Hotel Reforma Plaza

Galeria Plaza Reforma

Galeria Plaza Reforma Hotel

Galeria Plaza Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2661 out of 3499 reviews
Rating 8 - Good. 554 out of 3499 reviews
Rating 6 - Okay. 170 out of 3499 reviews
Rating 4 - Poor. 44 out of 3499 reviews
Rating 2 - Terrible. 70 out of 3499 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

ORLANDO RICARDO, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Feb 2026

10/10 Excellent

James

Stayed 3 nights in Feb 2026

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent staff, well-appointed room, convenient location
Stayed 4 nights in Feb 2026

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the place was really clean, love the location, and the staff was so helpful and friendly
Stayed 2 nights in Jan 2026

8/10 Good

franck

Stayed 6 nights in Feb 2026

10/10 Excellent

Frank

Stayed 2 nights in Jan 2026

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pillow menu
Stayed 5 nights in Feb 2026

10/10 Excellent

MARIA, CADDO MILLS

Stayed 4 nights in Oct 2025

8/10 Good

Bryant

Liked: Cleanliness, property conditions & facilities
Staff was very helpful. Room was great.
Stayed 7 nights in Jan 2026

10/10 Excellent

Marie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, great location, nice size rooms, lovely breakfast.
Stayed 6 nights in Jan 2026

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, cleanliness and location
Stayed 5 nights in Jan 2026

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location, friendly staff, and the rooftop pool was a great place to unwind.
Stayed 5 nights in Jan 2026

8/10 Good

Charles

Stayed 6 nights in Jan 2026

10/10 Excellent

Enrique

Stayed 1 night in Jan 2026

8/10 Good

Evelyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff is always friendly, I didn't get any VIP Access amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 6 nights in Jan 2026

10/10 Excellent

Monika

Liked: Cleanliness, amenities, property conditions & facilities
I must say that in Mexico City when you are sick. The staff at the hotel is amazing. I was there with a trip you my wife. Lazaro is the concierge name . He got me a doctor in the middle of the night and the doctor gave me a prescription that 20 pharmacies would not dispense his doctor friend drove me to a pharmacy that would fill a prescription . I just want to give him recognition because he saved my vacation! What an amazing hotel! I have been all over the world but never had more caring people. They asked. Me every morning how I was end everyone address me by my name. 1000 stars for this hotel.
Stayed 7 nights in Jan 2026

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great rooftop pool and patio
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel with good facilities
Stayed 3 nights in Jan 2026

6/10 Okay

Sonia Beatriz Amaro

Travelled with partner
Liked: Cleanliness, amenities
The staff in this hotel is truly special, so personable, and warm, from the front desk, to the bar, the restaurant staff, everybody is absolutely dedicated to make you feel at home. The location is great, a few steps from Reforma, from restaurants, you can walk to Chapultepec, or use public transportation in any direction, I love it! Now let's talk about the facilities, doors with soft close mechanisms need to be considered, the doors slam every time someone leaves a room, and this time there was a lot of activity, so if someone left their room at 5:30 am, you heard it, every time. The hallways sound hollow, so there's a lot of echo, in a few words, it's not a very quiet place. We have stayed 4 or 5 times in this hotel and this is the first time I didn't feel rested. I hope this issue gets looked at, because everything else in this hotel is great, worth to keep coming back.
Stayed 3 nights in Jan 2026

6/10 Okay

VERONICA

Business traveller
Rooms are very run down
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Stayed 3 nights in Jan 2026

10/10 Excellent

jaileen

Liked: Cleanliness, amenities, property conditions & facilities
I
Stayed 7 nights in Jan 2026

10/10 Excellent

Jean Ml

Stayed 3 nights in Jan 2026

10/10 Excellent

Reyna Alejandra Gallegos

Liked: Cleanliness, amenities, property conditions & facilities
Siempre el más limpio y muy delicioso desayuno. 10 de 10.
Stayed 3 nights in Jan 2026