"Pleasant and comfortable room,spacious and well furnished " More

By a verified traveller on Thu 24 Aug 2017

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Hotel Description

Our customers tell us that they enjoy the nightlife around Stewart Hotel. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant and a fitness centre are available. This 4-star hotel has 618 rooms over 28 floors. Enjoy your stay with amenities like a pillowtop bed and a Smart TV in each room.

  • Air-conditioned rooms with pillowtop beds, Smart TVs and room service (during limited hours)
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Niles
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the family-friendly amenities and the local sightseeing
  • Within a 10-minute walk of Macy's and Herald Square
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€105* Per night/room 29 Sep - 30 Sep

Studio Suite with Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One bedroom Suite -2 double beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Studio Suite Double with Kitchen-ADA

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds with Kitchen

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Stewart Hotel ratings based on 99 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Stewart Hotel

Everyone (14) Couples (40) Business (3) Family (25) Friends (12) Other (4)
3 out of 5
You charge for faciliities. We had to keep asking for things to be replenshed daily. No clean towels on last day

Posted by on 20 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by Stewart Hotel

We are sorry that you are not satisfied with the service offered. We will work hard to resolve the situation. Thanks for your comment.

1 out of 5
There was little unique about this property and I was massively disappointed with the experience here. Right off the bat, those exorbitant facilities fees are something people should watch out for. I didn't notice them until post booking so it's my own fault but to anyone reading this, watch out for the facilities fees per night!!! My room was tiny with barely any window due to the a.c. taking up the lower half of it such that you couldn't even look outside. The TV was a bit dodgy, as was the a.c, which also couldn't both be used at once due to the noise from the a.c. Any trip to the hotel desk took an age of standing in a queue due to being understaffed, including on check-in and check-out. The little store beside reception is absolute robbery - three small chocolate bars costing 9$!! Also, while not the hotels fault, the general area of 31st between 6th and 7th seems a bit dodgy and I wish I'd not stayed in that part of town. There are only two washing machines and dryers for this whole hotel! Which on a longer stay of 10 days for me meant I did need laundry mid stay. On attempting to use one however, another guest had decided to leave their wet washing in there and meant a big delay in getting my laundry done and getting out for the day to explore. The hotel manager seems to be a decent guy and trying his best but he's got his work cut out for him improving this hotel, I genuinely wish him some Irish luck!!

Posted by , from Dublin on 11 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by The Stewart Hotel

Good Afternoon, Thank you for taking the time to share your candid feedback regarding your recent stay with us at the Stewart Hotel. I'd like to personally apologize on behalf of the entire team for the issues you encountered regarding our Facility Fee. We have recently optimized our communication process between our guests and hotel team members to ensure no future guest has the same experience. While we are disappointed that this negatively affected your stay, we hope that you allow us a second opportunity so that we can show you the incredible strides we have already taken to make the Stewart Hotel your perfect hotel of choice in NYC.

2 out of 5

Posted by on 9 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Khan

Good Afternoon, I hope this email finds you well. I am reaching out from Stewart Hotel as I would like to learn more about your experience staying with us. Could you please provide me with more information on how we could have earned a Perfect 10 service review? I look forward to hearing back from you as I would love to provide you with that PERFECT 10 experience during your next visit to New York City. I will personally handle your reservation to ensure your stay is perfect.

4 out of 5
Very convenient & well located for sightseeing .Rooms a good size but a lot darker than photos on website. Enjoyed our stay & would definitely stay again.

Posted by on 8 Jun 2019

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Comment from Hotel Management

9 Jun 2019 by Khan

Thank you for choosing Stewart Hotel for your most recent visit to New York City and your great review. We'd love to hear your feedback to understand how we can make your next stay a Perfect 10. We look forward to seeing you again.

4 out of 5
Spacious well appointed rooms. Comfortable large beds.

Posted by on 24 Feb 2019

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4 out of 5
Nice hotel in convenient location near Penn station

Posted by on 13 Jan 2019

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1 out of 5
The room was tiny and dirty, no way to control the temperature so was roasting hot. Damp on the walls and dirty floors. 2 fire alarms in 2 days and had to evacuate at 2 in the morning on one occasion for no reason. The worst thing however was the noise, absolutely no noise prevention at all. Genuinely one of the worst New York hotels I’ve stayed in.

Posted by on 1 Jan 2019

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4 out of 5

excellent location for sight seeing

Pros: Helpfulness of reception staff and Concierge
Cons: inconsistencies from day to day with room servicing
Location: ready access to Penn station and the subway
Pleasant and comfortable room,spacious and well furnished

Posted by on 24 Aug 2017

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4 out of 5

Great base for trip to the big apple

Had a great time right in the middle of the action. Not hotels fault but hotel is next to a fire station so you need to get used to sirens at a regular basis. Would go back to hotel

Posted by , from newcastle , uk on 24 Aug 2017

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3 out of 5

Great location

Great location but if you are overlooking 7th Ave it's very noisy and the windows don't block the noise

Posted by on 26 Nov 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Stewart Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1 building
  • 618 guestrooms or units
  • 28 levels
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (13.2 km / 8.2 mi)
  • Train station: New York W 32nd St. Station (0.5 km / 0.3 mi)
  • Metro station: 28 St. Station (7th Av.) (0.2 km / 0.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Stewart Hotel offers 618 forms of air-conditioned accommodation with laptop-compatible safes and video game consoles. Pillowtop beds feature premium bedding. Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.

Niles – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.

Pets

  • Pets: USD 50 per pet, per night
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 85.00 per day
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Self-parking fee: USD 85 per night
  • Valet parking fee: USD 90 per night
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Affinia Manhattan
  • Affinia Manhattan Hotel
  • Affinia Manhattan Hotel New York
  • Affinia Manhattan New York
  • Manhattan Affinia
  • Affinia Manhattan Hotel New York City
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  • Manhattan NYC-an Affinia
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  • Stewart Hotel New York
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  • Stewart Hotel Hotel New York

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.