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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Building design
View from property
Lobby
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Mexico City, CDMX
  • Place, National Palace
    ‪3 min walk‬
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite Zocalo View

Master Suite Zocalo View

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(57 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(35 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and a fitness center
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Gran Hotel Ciudad de Mexico Zocalo View's great location. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Zócalo and 10 minutes by foot from Palacio de Bellas Artes
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 968 out of 1098 reviews
Rating 8 - Good. 78 out of 1098 reviews
Rating 6 - Okay. 29 out of 1098 reviews
Rating 4 - Poor. 7 out of 1098 reviews
Rating 2 - Terrible. 16 out of 1098 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Downey

Stayed 5 nights in Sep 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent experience, thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Definitely want to come back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aurelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must in the historic District

Step back in time at this beautiful hotel with its elegant French-inspired interior. The stained glass alone is a marvel, and enjoying a meal or drink on the balcony while overlooking the Zócalo is truly breathtaking. An absolute must when staying in the historic district.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historical property is spectacular with the world's largest domed stained glass ceiling and friendly staff and fantastic guest lounge open 24/7.
Stayed 2 nights in Sep 2025

10/10 Excellent

deliz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I had a wonderful stay! We plan on returning with my entire family next year.
Stayed 1 night in Sep 2025

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico vacation

The hotel is amazingly beautiful abd super clean. The rooms were very comfortable and the staff is very friendly. It can get a little loud outside sometimes with the outdoors music and crowds but overall it was good stay. Our drivers, Cristian and Julio were both very professional and always punctual. I would use the hotel and the services again. Great stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is absolutely breathtaking and you will not get a better view of the zocalo. We had a large room and bathroom with a bathtub. Air conditioning worked well. Comfortable beds. Large towels. All the amenities you would expect for a 5-star hotel. The staff was amazing, especially our porter, Emmanuel. He went above and beyond to help us with our luggage and explain the history of the hotel. He even walked us a block away to help us meet our Uber. We were treated very well by the Gran Hotel and would highly recommend to all! 10/10
Stayed 2 nights in Sep 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2-night stay in the Gran Ciudad Hotel

I had a nice stay in the Gran Ciudad Hotel. The staff were very helpful and the hotel is conveniently located next to the Zocalo. The terrace restaurant has magnificent views. Our room was both spacious and quiet. The hotel lobby is an absolute gem but the interiors of the bedrooms and toilets are a little dated and could do with being refreshed. The residents room is a great idea, however there could be instructions to help people use the coffee machine. One major issue was that we checked-in on what was Independence Day. We couldn’t access the hotel due to multiple road closures and had to wait several hours until they re-opened. This effectively eliminated a day of our stay in Mexico City. I do feel the hotel could have emailed us to warn us in advance of the difficulties that we faced.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen, Whittier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the nachos chips paint a little stale. Everything else was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Herick

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
First time staying for Mexico’s Independance day. Even though it was a struggle to get the event package, I was glad I did. The service was amazing and the event was well organized and worth the price. The only inconvenience is the hotel does not have private parking or drive up for Uber unless you request a taxi at the front desk. Otherwise, you have to catch the uber at the end of the block.
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved 😍 location
Stayed 4 nights in Sep 2025

8/10 Good

Louise

Stayed 4 nights in Sep 2025

10/10 Excellent

Danay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíblemente bello
Stayed 3 nights in Sep 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Absolutely beautiful, historic hotel in a central location with amazing service and great food.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rogelio, chula vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, increíble atención del personal, es muy hermosa la propiedad es una visita obligada en el centro de la CDMX aun cuando no tes hospedes ahí, pero si te quedas entraras en una maquina del tiempo con atención de primera
Stayed 2 nights in Aug 2025

10/10 Excellent

Pavninder

Stayed 4 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Veronica Rodriguez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesitan cambiar las alfombras y limpiar mas los sillones que ya estan viejos pero fuera de eso todo excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very hospitable friendly staff. The hotel is a marvel !
Stayed 4 nights in Aug 2025

10/10 Excellent

Nikesh, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property that’s centrally located. Excellent service.
Stayed 1 night in Sep 2025

6/10 Okay

LUCILA

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The hotel and their restaurant are OK. There were things I didn’t like such as we weren’t allowed to check in 20 minutes early, the toiletries in the bathroom were not stocked, no Zocalo view even though that’s what we booked and an employee asked me to leave the lobby because visiting hours were over - assuming I was someone off the street and not a hotel guest. We also weren’t offered anything even though we supposedly have Expedia “VIP Access”.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must in Mexico City

Staff was amazing - friendly and courteous. First class. Hotel beautiful, clean and conveniently located in the middle of sites, shops and restaurants. Rooftop restaurant a plus! During stay there was a huge rain storm - our room leaked and flooded. Staff immediately reassigned room and cane to mice out belongings. Highly recommend.
Stayed 4 nights in Aug 2025