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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Building design
View from property
Building design
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

View in a map
Mexico City
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪9 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite Zocalo View

Master Suite Zocalo View

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €151
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About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and a fitness center
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Gran Hotel Ciudad de Mexico Zocalo View's great location. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the restaurant
  • Steps from Zócalo and 10 minutes by foot from Palacio de Bellas Artes
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Reviews

Gran Hotel Ciudad de Mexico Zocalo View Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 950 out of 1076 reviews
Rating 8 - Good. 74 out of 1076 reviews
Rating 6 - Okay. 29 out of 1076 reviews
Rating 4 - Poor. 7 out of 1076 reviews
Rating 2 - Terrible. 16 out of 1076 reviews

Reviews

10/10 Excellent

Emanuel, Porter Ranch

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Richard

Stayed 6 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an AMAZING stay. The beds our comfortable. Location is perfect and there are tons of things to do and see that are walking distance. The rooms are very comfortable. The staff is incredible. Emmanuel, Isaiah, and front desk staff were so helpful. It really takes you back to the early 1900s. The place is so well kept and preserved. I can't wait to come back. Oh and do yourself a favor and book a balcony view! You will not regret it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 8am and couldn’t check-in due to no room availability. Staff made sure we felt comfortable and gave us access to the lounge where we spent a few hours resting with access to bathrooms and snacks. Shortly, by 11am our room was ready. Our accommodation here has been beyond spectacular!
Stayed 2 nights in Aug 2025

2/10 Terrible

Tammy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The VIP the coffe machjine never work to complicate to make simple coffee
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a perfect central location. Accessible to all the major museums and attractions via metro. Excellent restaurant on-site.
Stayed 7 nights in Aug 2025

2/10 Terrible

Guillermina

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
They searched my suitcase and stole cash.
Stayed 4 nights in Aug 2025

10/10 Excellent

José emilio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Staff is very friendly and property seemed very clean. Lots of shopping and food options nearby. Brunch was extremely delicious!! Definitely will return on my next visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

John, El paso

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 6 nights in Jul 2025

10/10 Excellent

Maritza, Hammond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful. Hotel was beautiful
Stayed 4 nights in Jul 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time here. Staff is really nice especially all the doormen. This time around was a little different. We love our ac very low and unfortunately we had to change rooms because the temperature wouldn’t get cold enough. The second room got a few degrees colder but not how we would prefer it. Both bathrooms tubs need a little makeover. Nonetheless we loved our stay. Water pressure is super strong and the water got really hot. The tvs are all smart tvs which we love. It’s a very clean hotel. It’s close to a lot of stores and restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mike, Ridgway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 6 nights in Jul 2025

10/10 Excellent

Maria Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location, amenities and service were terrific!
Stayed 4 nights in Jul 2025

10/10 Excellent

Lori

Stayed 3 nights in Jul 2025

10/10 Excellent

Mireille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very friendly and helpful staff, convenient and safe dining if you’re concerned with food poisoning.
Stayed 6 nights in Jul 2025

2/10 Terrible

Rayma

Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of a kind. It is a beautiful property, the rooms were extremely clean, the service was great, and the view from our was it was amazing from our room. My family and I enjoyed our stay. We will be staying there again.
Stayed 2 nights in Jul 2025

8/10 Good

Chelsea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and great service but noisy

The hotel is beautiful, comfortable, and historic. The service was impeccable and the location was right on the Zocalo. The only problem was that it was right on the Zocalo, though. Every night there was a light show at 8 and 9:30 that each last an hour and was very loud. It was also difficult for our taxi from the airport to get to. Because there’s a lot of shopping and events in the area it also tended to be loud until late at night. I’m glad we stayed there because it is beautiful, but I would probably stay at a different hotel next time to be away from all the noise.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience during my stay! The staff was very friendly, and the doorman kindly helped with my luggage from a distance, since taxis have to stop about half a block away—the hotel is located on a pedestrian street. The lounge area was a nice bonus, always stocked with desserts and drinks, and perfect for relaxing or having a conversation. Overall, a warm and welcoming place. Highly recommended!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eduardo Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel with amazing views to the city’s center and birthplace of Mexico City-Tenochtitlán.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brinda, swanzey

Stayed 2 nights in Jul 2025

10/10 Excellent

Mariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was BEAUTIFUL. Simply breathtaking. The whole check-in process was smooth and amazing. The bellman gave us a tour of the unit including the history of the property and even offered to take photos of us. All the staff was very helpful no matter the time of the day. I loved the community area providing 24/7 drinks and small pastries. Would definitely stay here again. I would keep in mind it’s a very busy area outside of the property and there was a lot homelessness at night/early mornings.
The rooms were very spacious!
Stayed 3 nights in Jul 2025