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Gran Hotel Ciudad de Mexico Zocalo View

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
View from property
Lobby
Building design
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Mexico City, CDMX
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master Suite Zocalo View

Master Suite Zocalo View

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Junior Suite, 1 King Bed, Zocalo View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxury Master Suite Zocalo View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(40 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Super Saver One King

Super Saver One King

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Gran Hotel Ciudad de Mexico Zocalo View

A fitness center, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Coffee/tea makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. The hotel can provide concierge services and wedding services. Parking is available for a fee. The property offers extended parking privileges.

This 4.5-star hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1038 out of 1183 reviews
Rating 8 - Good. 86 out of 1183 reviews
Rating 6 - Okay. 34 out of 1183 reviews
Rating 4 - Poor. 10 out of 1183 reviews
Rating 2 - Terrible. 15 out of 1183 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Stayed 2 nights in Feb 2026

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
¡Un hotel espectacular!
Stayed 4 nights in Feb 2026

10/10 Excellent

jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The staff went out of their way to help, were very friendly, and the hotel is a historical beauty!
Stayed 2 nights in Feb 2026

10/10 Excellent

Connie, Humble

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Gran Hotel is absolutely gorgeous and there is no better view from the Rooftop Restaurant. Yeal and Emmanuel helped us immensely during our stay and even with catching an Uber to go back to the airport. It is in a great location to Constitution Plaza, we even got to see the President of Mexico and the Military parade. Lots of shopping and restaurants in the area. Will stay there again.
Ceiling in the Gran Hotel
Elevator in the Gran Hotel
Cathedral in Constitution Plaza
Stayed 4 nights in Feb 2026

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities
Great room. Excellent view of the activity in the Zocalo. Staff were great
Stayed 4 nights in Feb 2026

10/10 Excellent

Kyoko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff members are friendly and helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Deborah, Florence

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous and friendly from my initial entry into the hotel and with all subsequent interactions with staff at the desk, in the lobby and at the restaurant.
Stayed 1 night in Feb 2026

10/10 Excellent

Farah

Stayed 1 night in Jan 2026

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities
The location and staff are wonderful. Room was large and quiet. We were treated with extra room gifts which made are stay even more memorable. Restaurant view is the best and food, drinks, and service are very good. Highly recommend this hotel.
Stayed 6 nights in Jan 2026

10/10 Excellent

Margen

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 1 night in Jan 2026

4/10 Poor

Martha, Conyersg

Stayed 1 night in Jan 2026

10/10 Excellent

Yvonne

Stayed 1 night in Jan 2026

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

tara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was perfect..i will stay there again
Stayed 1 night in Jan 2026

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Great location; beautiful historical hotel; great staff and awesome views
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Kind and welcoming staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Staff was great.
Stayed 4 nights in Jan 2026

10/10 Excellent

STEPHEN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was wonderful. It is well located in the historic district - the hotel itself is an architectural gem. It is well maintained; and the staff was very accommodating. Our large 4th floor suite was very impressive. Because the hotel is located on a pedestrian only street, our taxi could not deliver us to the entrance door- it would have nice to know this fact prior to our arrival.. We arrived VERY late at night; and found it a little difficult to locate the entrance doors to the hotel. The entrance needs to be better lite and have lighted street level signage for the overnight hours when there is no doorman. That being said, we would most definitely recommend this hotel; and will book it again when we return to Mexico City.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marina, Franklin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was courteous and attentive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the location isn't the greatest the hotel itself is spectacular. When I saw the pictures of it on Expedia I decided I had to stay there and I was not dissappointed. It is a beautiful hotel with staff that cater to your needs.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sassan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 3 nights in Jan 2026

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2026

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was fabulous! Very clean and tidy. Complimentary lounge fully stocked opened 24/7. You must dine at La Terraza restaurant and get tbe Zócalo view! Will try to stay here anytime I return to Mexico City! Thank you!
Stayed 3 nights in Jan 2026

10/10 Excellent

Violet

Liked: Cleanliness, amenities, property conditions & facilities
The room , the balcony view, the staff. Phenomenal!!!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026