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Gran Hotel Ciudad de Mexico Zocalo View

Property class: 4.5
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Lobby
Building design
Building design
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Mexico City, CDMX
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite Zocalo View

Master Suite Zocalo View

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Zocalo View

Minibar, in-room safe, desk, blackout curtains

Master Suite Zocalo View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

  • Sleeps 4

View all photos for Super Saver One King

Minibar, in-room safe, desk, blackout curtains

Super Saver One King

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed, Zocalo View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Zocalo View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King

Minibar, in-room safe, desk, blackout curtains

Deluxe 1 King

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2

View all photos for Master Suite

Minibar, in-room safe, desk, blackout curtains

Master Suite

  • Sleeps 2

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About this property

Gran Hotel Ciudad de Mexico Zocalo View

2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Gran Hotel Ciudad de Mexico Zocalo View's great location. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the restaurant
  • Steps from Zócalo and 10 minutes by foot from Palacio de Bellas Artes
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1030 out of 1172 reviews
Rating 8 - Good. 84 out of 1172 reviews
Rating 6 - Okay. 33 out of 1172 reviews
Rating 4 - Poor. 10 out of 1172 reviews
Rating 2 - Terrible. 15 out of 1172 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Amenities
Many options and good taste.
Stayed 1 night in Jan 2026

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Great Property
Stayed 2 nights in Jan 2026

10/10 Excellent

Lourdes

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very attentive Hotel is well kept historical building Harkens back to a golden age, but modernly comfortable
Stayed 7 nights in Jan 2026

10/10 Excellent

Maria del Roble

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place with great zocalo views and outstanding service
Stayed 3 nights in Jan 2026

10/10 Excellent

Manuel

Stayed 1 night in Jan 2026

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful building and ceiling, attentive staff, excellent restaurant with a beautiful view. Wonderful hotel.
Stayed 6 nights in Jan 2026

10/10 Excellent

Baldomero

Liked: Cleanliness, property conditions & facilities
The hotel is beautiful and the staff is amazing. Had the best time at this hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 6 nights in Jan 2026

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better food choices needed
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing beautiful historical hotel on the Zocalo. The staff were wonderful and so helpful. Food in the restaurant was excellent. Great buffet breakfast. Rooms were a good size and very comfortable. Superb view of the cathedral & the square from the upstairs restaurant.
Stayed 3 nights in Dec 2025

8/10 Good

Lin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous
Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the amenities inside were great, with several things in the bathroom ready and anticipating our needs. The staff was always kind and helpful. The building is amazing with all the hostory of this building and always clean and tidy. The Christmas decoration is great and very attractive.
Room cleaned , tidy and very elegant
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
The lobby was amazing!
Stayed 1 night in Dec 2025

10/10 Excellent

Ariosto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner at the terrace.. but they sat us too far back that it didnt mean anything... event thou the restaurant was empty. Taste its okay but nothing to die for.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesus, Boston

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Quilaztli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay, our bellman Yael was very welcoming and professional.
Stayed 3 nights in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful! Bell boys & staff were amazing! The room was clean upon arrival. Highly recommend staying at the Gran Hotel Ciudad de Mexico with a Zocalo View!
Stayed 4 nights in Dec 2025

10/10 Excellent

Elsy

Stayed 2 nights in Dec 2025

10/10 Excellent

Saul

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was superb. Hotel and Rooms were spotless.
Stayed 3 nights in Dec 2025

10/10 Excellent

Violeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just fabulous.
Stayed 1 night in Sep 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025