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Hotel Description

The comfortable rooms at Gran Hotel Ciudad De Mexico get high marks from our customers. During your stay, you're just a quick walk from Zocalo. Free WiFi in public areas, a free manager's reception and 2 restaurants are available. Built in 1895, this 4.5-star hotel has 60 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the value of their stay
  • Steps from Zocalo and 12 minutes on foot from Palacio de Bellas Artes

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
€110* Per night/room 17 Aug - 18 Aug

Super Saver Two Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite Zocalo View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Super Saver One King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Gran Hotel Ciudad De Mexico ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Gran Hotel Ciudad De Mexico

Couples (1)
4 out of 5
Preis / Leistung stimmt Zentrale Lage, alle Sehenswürdigkeiten gut zu Fuß erreichbar

Posted by on 2 Oct 2019

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Comment from Hotel Management

2 Oct 2019 by Guest Service

Dear guest, Thank you for choosing Gran Hotel Ciudad de México and for taking the time to share your important feedback . We are glad to know you enjoyed the location that allowed you to discover many tourist attractions in the downtown. We hope to welcome you back so soon. Best wishes,

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi. There's an onsite 24-hour business centre. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference rooms. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Gran Hotel Ciudad De Mexico. For a fee, parking is available. The property offers extended parking privileges. This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 7804 sq ft of conference space
  • 725 sq. m of conference space
  • Built in 1895
  • Bar or lounge
  • Manager's reception (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Benito Juarez International Airport (MEX) (7.8 km / 4.9 mi)
  • Train station: Mexico City Buenavista Station (3.6 km / 2.2 mi)
  • Metro station: Zocalo Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Gran Hotel Ciudad De Mexico offers 60 forms of accommodation with minibars and a safe. 50-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

Cafe Ciudad de Mexico – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.

La Terraza – This restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers health screenings for COVID-19 onsite for a surcharge.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Gran Hotel Ciudad De Mexico

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 10 for children (approximately)
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ciudad Mexico
  • Gran Ciudad
  • Gran Ciudad De Mexico
  • Gran Hotel Ciudad
  • Gran Hotel Ciudad De Mexico
  • Gran Hotel Ciudad Mexico
  • Gran Hotel Mexico
  • Gran Mexico
  • Hotel Ciudad
  • Mexico Gran Hotel
  • Gran Hotel Ciudad De Mexico Mexico City
  • Gran Ciudad Mexico
  • Gran Ciudad Mexico Mexico City
  • Gran Hotel Ciudad De Mexico Hotel
  • Gran Hotel Ciudad De Mexico Mexico City
  • Gran Hotel Ciudad De Mexico Hotel Mexico City

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.