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Hyatt Regency Mexico City

5.0 star property

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Photo gallery for Hyatt Regency Mexico City

Lobby
Meeting facility
Indoor pool, pool loungers
Sun deck
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 93 sq m
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(30 reviews)
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency, High Floor)

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Hyatt Regency Mexico City

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.
Our customers tell us they can't get enough of Hyatt Regency Mexico City's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Latin American cuisine while dining at RULFO
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, Swedish massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Mexico City hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1153 out of 1421 reviews
Rating 8 - Good. 157 out of 1421 reviews
Rating 6 - Okay. 52 out of 1421 reviews
Rating 4 - Poor. 24 out of 1421 reviews
Rating 2 - Terrible. 35 out of 1421 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025

10/10 Excellent

AIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Humberto, San Diego

Stayed 3 nights in Dec 2025

10/10 Excellent

Karina, Poway

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, sadly the staff needs to be better trained on how to take care of globalist members and have a more sense of urgency on checking in someone that travels all over the globe.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marielena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Stayed 3 nights in Dec 2025

4/10 Poor

Lilia

Stayed 2 nights in Oct 2025

10/10 Excellent

Edmund

Stayed 2 nights in Nov 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities
Nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Dec 2025

10/10 Excellent

Hector

Stayed 3 nights in Dec 2025

10/10 Excellent

Rajat

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location hotel staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaime, Austin

Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Stayed 1 night in Nov 2025

6/10 Okay

Najwa

Travelled with group
Disliked: Staff & service
Clean room convenient location, the reception desk not friendly and the service in the restaurant was poor
Stayed 3 nights in Nov 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Breakfast buffet excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best hotel in the best area in the city
Stayed 2 nights in Oct 2025

10/10 Excellent

Iliana, San Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Helen

Stayed 2 nights in Nov 2025

10/10 Excellent

Elsie

Stayed 4 nights in Nov 2025

10/10 Excellent

Martha

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience. The room was clean, and staff was very helpful and courteous. Do try the breakfast buffet, the food is absolutely delicious! Will stay here again
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria Ines, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and enjoy CDMC
Stayed 4 nights in Nov 2025