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Crowne Plaza Milwaukee Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza Milwaukee Airport by IHG

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Point of interest
Point of interest
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Hot tub
  • Laundry

Explore the area

View in a map
6401 S 13th Street, Milwaukee, WI, 53221
  • Place, Harley-Davidson Museum
    ‪11 min drive‬
  • Place, Fiserv Forum
    ‪12 min drive‬
  • Place, American Family Field
    ‪15 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Premium Room, 1 King Bed (Top Floor)

Premium Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Top Floor)

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(58 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(45 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

Crowne Plaza Milwaukee Airport by IHG

Hotel with free airport shuttle, in the vicinity of Grant Park Beach
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a hot tub, and self parking. Housekeeping is available on request.
Crowne Plaza Milwaukee Airport by IHG offers 195 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Milwaukee Airport by IHG. During your stay, you'll be close to Grant Park Beach. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Altitude Restaurant
  • Continental breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 11 minutes by car from Milwaukee Public Museum and 11 minutes from Harley-Davidson Museum
  • Free airport shuttle service
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Crowne Plaza Milwaukee Airport by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Event space at this hotel measures 22870 square feet (2125 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Milwaukee Airport by IHG. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 3.5-star Milwaukee hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.
Altitude Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 8 per day)
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: USD 6.95 to 13 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 22,870 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 6.95 to 13.00 per person
  • Self parking fee: USD 8 per day
  • Extended parking fee: USD 5 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Milwaukee Airport
Crowne Plaza Milwaukee Airport
Milwaukee Airport Crowne Plaza
Crowne Plaza Milwaukee Airport Hotel
Crowne Plaza Milwaukee Arpt Hotel Milwaukee

Reviews

Crowne Plaza Milwaukee Airport by IHG Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

Reviews

10/10 Excellent

Kenneth L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good staff excellent clean hotel I would book again....
Stayed 4 nights in Jul 2025

10/10 Excellent

Kamala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 2 nights in Jul 2025

2/10 Terrible

Laura

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I asked for a quiet room, and they put me across the staff area where I am trying to sleep but can’t due to vacuuming at 9 PM. The bathroom didn’t have a hairdryer or soap/shampoo and the bed sheets had stains that looked like blood or poop. One of my worst hotel stays in my life.
Stayed 1 night in Aug 2025

4/10 Poor

Thomas, Marana

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
This property is not managed by IHG. I’m surprised it still has a Crowne Plaza flag! Old, dirty, and amenities are very limited.
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop but clean and comfortable hotel
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Travelled with family
I like shuttle service. Didn’t like that it had no microwave.
Stayed 1 night in Aug 2025

6/10 Okay

CHARLES

Stayed 1 night in Aug 2025

10/10 Excellent

Kristina

Stayed 3 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean hotel, and the staff were incredibly pleasant and helpful. The room itself was very quiet, didn't hear noise from adjoining rooms or hallway. The bed was very comfortable and each had 4 pillows - which I'd give an extra star - they were comfy! We attended a concert and were pleased to see security patrolling the parking lot when we returned near midnight. Felt like my vehicle and belongings were safe in the parking lot. There are very convenient dining options nearby, and we had pizza from Milwaukee MKE Classic Pizza delivered right to our hotel room. The pool area was also clean and always stocked with towels. The hot tub was large and worked great, not too hot, just right. Would definitely stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mayela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Staff & service, amenities
I encountered rude staff members when inquiring about my reservation. The woman at the front desk stated, verbatim, “someone what playing on the phone when they said you would be able to check in, I don’t know what to tell you” with a very distasteful attitude, especially when I approached her in a well manner.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeannie

Stayed 1 night in Aug 2025

4/10 Poor

Leah

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Karissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We booked thru Expedia. Upon checking in, we were told by the host that the breakfast that we purchased through Expedia was voided. “It’s only for members”. We were told we’d get a refund for the total of $24 ($12 each) by the host (we didn’t). Then the host says we can purchase the breakfast if we’d like through them. So that was confusing. We saw in the elevator a sign that said $12 ea. breakfast. Nothing about a being a “member”. We ate somewhere else. The bed was rock hard. The fitted sheet was stained but clean. I’ll post pics if possible. The mirror light in the bathroom didn’t work.
Stayed 1 night in Aug 2025

4/10 Poor

Tara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
They were we doing the parking lot when our party but a lot of parking stops. When we walked into the room it had an odor like old wood and a musty smell. Luckily we always bring air fresheners. There are bottle on shamapoo and conditioner in the bathroom but they were big bottles that looks like everyone that stays there uses. Then there was no soap for people to wash their hands. We had to go out and get a bottle. Also the sheets are not very comfortable they are ruff. The lobby looks great and there water a Starbucks, restaurant, and place to reheat food if you bring something back to the hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Brittany

Travelled with family and small children
Liked: Staff & service
Staff was kind, our first room was 86 degrees when we checked in around 6pm and the AC didn’t seem to work well within the hour so we asked for another room as our toddler was nearing bedtime and we also had an infant. We did get moved to another room that was much cooler so that was resolved. The beds were comfy, it’s definitely not a premium hotel but it worked for the night with an early morning flight. Shuttle was convenient but the driver wasn’t even near the shuttle until 558am with a 6am scheduled departure. Staff didn’t relay to us shuttle times when we initially asked about it upon check-in but it worked out and was a short drive.
Stayed 1 night in Aug 2025

8/10 Good

Braedan

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jodi

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay, and a nice price point with friendly staff. Just a little far away and the lights in the room didn’t work.
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Nice, clean, not super updated but for the price perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Amrinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled to Milwaukee to attend a 50th Birthday party event in Crown Plaza, for convenience I stayed in the same property. The event was organized in excellent way, food was delicious, prompt service and drinks. My stay was also very comfortable. This property is very spacious with Restaurants,Bar,Starbucks Cafe and also a Indoor swimming pool, hot bath tub and gym.
Stayed 1 night in Jul 2025

6/10 Okay

Dirk

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall the property was acceptable. However, they dropped the ball in so many little things. TV didn't work, no cups (drinking or coffee) in the room, no towels in the room, coffee maker was not stocked; all these items had to be addressed after check in. The air conditioner was loud. Parking was awful and dedicated to meet the needs of a large event. On the other hand, staff were friendly and very helpful, they were quick to respond to the in room deficiencies with the exception of the air conditioner. Because of the above items and because there is nothing in the immediate area we would not stay there again.
Stayed 2 nights in Jul 2025

4/10 Poor

Sandi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s run down, super small rooms, no remote for the TV so couldn’t watch it our entire stay, stains on walls, lampshade, etc. property not mowed well with weeds, parking lot roped off the entire time like a crime scene. No extra blankets, just not a nice place like you typically think of a Crowne plaza.
Stayed 3 nights in Jul 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived at 2:35, but were not allowed to check in until 3. Pool area was dirty and very steamy and hot. Poor ventilation. Grounds were weedy. Lot was portioned and we had a longer walk to main entrance. Also could not drive to the front so we could take out and put luggar in car,
Stayed 1 night in Jul 2025